ERP consultants and Microsoft partners
The clearest fit. An AX install base is a list of companies running an ERP that is now out of support, which is the conversation you are already having.
Microsoft Dynamics AX install base
BizzContacts identifies 61K+ companies using Microsoft Dynamics AX globally, covering AX 4.0 through AX 2012 R3, and holds 2.25K+ professional contacts at companies in that install base. Tell us the countries, industries, company sizes and job titles you sell to, and we build the list around that brief.
Source: BizzContacts Microsoft Dynamics AX Database. Counts change as records are added and re-checked.
Worth knowing up front: company coverage is much broader than contact coverage on this install base. We identify far more companies running Dynamics AX than we hold named professionals for, so we confirm which accounts carry contacts for your filters before you order — and the free sample shows you exactly that.
Dynamics AX is a legacy Microsoft ERP platform and is no longer supported. That makes its install base useful in a particular way: these are companies weighing support, modernization and migration decisions, which is a different conversation from selling into a platform someone bought last year.
Free sample
Tell us the Microsoft Dynamics AX products, markets and executives you want to target.
It is a technographic database. Technographic simply means the data records which technology a company runs, alongside the usual company details. This list identifies companies associated with Microsoft Dynamics AX and gives you named professionals to contact at them.
The account itself: who the company is, what it does, how big it is, where it is, and the fact that Dynamics AX has been identified there. This answers which companies should I approach.
The named professionals inside that company: job title, department, seniority, business email and phone. This answers who do I actually write to. A company list without this is a research task, not a prospect list.
Company intelligence
Dynamics AX technology
Professional data
Business contact dataVerified
Records are re-checked on an ongoing cycle, and again before your file ships.
The card above shows a complete record. Not every record carries every field — direct dials, profile URLs and AX version detail are held for some companies and not others. We tell you what exists for your filters before you order, and the free sample shows you rather than tells you.
Microsoft Dynamics AX is an enterprise resource planning platform developed by Microsoft, used for finance, supply chain, manufacturing, inventory, distribution, retail and wider operations. It is the predecessor of Microsoft’s current finance and operations apps, and its lineage continues in Dynamics 365 Finance and Dynamics 365 Supply Chain Management. Dynamics AX was typically deployed on-premises, and it is no longer supported by Microsoft.
| Version | Mainstream support ended | Extended support ended |
|---|---|---|
| Dynamics AX 2009 SP1 | 9 October 2018 | 12 April 2022 |
| Dynamics AX 2012 | 9 October 2018 | 12 April 2022 |
| Dynamics AX 2012 R2 | 9 October 2018 | 12 April 2022 |
| Dynamics AX 2012 R3 | 12 October 2021 | 10 January 2023 |
Source: Microsoft Learn — end of mainstream support for Dynamics AX 2009 and 2012
Two things worth separating. A company that deployed Dynamics AX years ago may still run it, may have upgraded to Dynamics 365 Finance or Supply Chain Management, or may have moved to something else entirely. And “Dynamics AX” covers several versions with different histories — AX 2012 R3 was supported four years longer than AX 2009. We record the version where we hold it, and we do not assume that a historical deployment is a current one.
Why the published numbers disagree
BizzContacts currently identifies 61K+ companies using Microsoft Dynamics AX globally, and holds 2.25K+ professional contacts at companies in that install base.
There is no authoritative published total for the Dynamics AX install base. Microsoft does not report Dynamics AX customer numbers, and technographic providers publish figures that differ widely from each other. That is not because one is right and the rest are wrong. It is because they are measuring different things.
The variables that move the number: whether historical installations are counted or only current ones; whether a company that has migrated to Dynamics 365 still appears; which versions are included; which countries are covered; whether subsidiaries count separately from a parent; and how the provider identifies technology usage in the first place. A figure built on job postings behaves very differently from one built on partner disclosures.
So treat any single number as one methodology’s answer rather than a fact about the market. Ours is 61K+ companies identified in the BizzContacts database. If a count matters to your business case, ask us what is behind it for the specific segment you care about — that is a more useful question than the global total.
Microsoft has published Dynamics AX deployments at companies across motorsport, manufacturing, consumer goods and retail. The table below lists examples from Microsoft-published material, with an important qualification: these are reported deployments, not confirmations of current usage.
| Company | Industry | Country | Company size | Reported Dynamics AX deployment |
|---|---|---|---|---|
| Renault Sport Formula One Team | Motorsport | United Kingdom | 1,000–5,000 | Early adopter of the AX cloud service, reported by Microsoft in 2016 |
| ShoreMaster | Manufacturing | United States | 250–1,000 | Deployed 25 Dynamics AX modules after evaluating SAP and Oracle |
| BRIO | Consumer goods | Sweden | 250–1,000 | Ran Dynamics AX alongside Dynamics CRM for cross-function reporting |
| Sonee Sports | Retail | Maldives | 250–1,000 | Ran Dynamics AX, since reported by Microsoft as migrated to Dynamics 365 |
Technology installations change. Companies upgrade, migrate, merge and replace systems, and a case study published in 2016 describes 2016. Treat this table as an illustration of the kind of company that ran Dynamics AX, not as a current customer list — and request the latest verified dataset if you need accounts you can act on today.
Each record joins company information, technology information and a named professional. The fields below are what the dataset can carry — not a promise that every row carries all of them.
Company6
Technology4
Professional5
Contact4
A list of company names is a research task. What makes an install base usable is the named professional inside each account — and on an ERP platform that is rarely one person. The system owner, the budget holder and the operational sponsor are usually three different professionals.
| Job title | Department | Decides on |
|---|---|---|
| CIO | Technology | Owns the ERP estate and its budget |
| CTO | Technology | Owns architecture and integration decisions |
| IT Director | Technology | Day-to-day owner of the platform |
| VP of IT | Technology | Owns the application portfolio |
| ERP Director | Technology / Operations | Owns the ERP roadmap |
| ERP Manager | Operations | Runs the system day to day |
| Dynamics AX Administrator | IT | Configures and maintains the environment |
| Microsoft Dynamics Consultant | IT | Implements and extends the platform |
| Enterprise Applications Manager | Technology | Owns the wider application estate |
| IT Infrastructure Manager | Technology | Owns the servers AX runs on |
| CFO | Finance | Signs off ERP and modernization spend |
| Finance Director | Finance | Owns financial processes and reporting |
| Operations Director | Operations | Owns the processes the ERP runs |
| Supply Chain Director | Supply Chain | Owns planning, inventory and logistics |
| Procurement Director | Procurement | Owns supplier and purchasing processes |
| Digital Transformation Leader | Technology | Owns modernization programs |
Filtering by job title, department, seniority, geography, company size and industry is what turns 61K+ companies into a list worth working. A migration consultancy targeting CIOs at mid-market manufacturers in three US states is running a different campaign from a managed-service provider targeting IT infrastructure managers across Europe, even though both start from the same install base.
On contact coverage, be aware of the shape of this dataset: we identify 61K+ companies using Dynamics AX and hold 2.25K+ professional contacts across them. Company coverage is much the broader of the two, which is normal for a legacy install base — identifying a company from public signals is easier than holding a current, verified professional inside it. Tell us the titles you need and we confirm how many of your target accounts carry them before you order.
Dynamics AX was built for companies with physical operations — inventory, production, distribution — which is where its install base is concentrated.
| Industry | Typical Dynamics AX use | Roles worth targeting |
|---|---|---|
| Manufacturing | Production, MRP, shop floor, costing | CIO, ERP Manager, Operations Director |
| Wholesale distribution | Inventory, warehousing, order management | IT Director, Supply Chain Director |
| Retail | Store operations, merchandising, point of sale | CIO, Enterprise Applications Manager |
| Consumer goods | Demand planning, trade, multi-site inventory | Supply Chain Director, Finance Director |
| Automotive | Parts supply, dealer systems, aftersales | ERP Director, Operations Director |
| Industrial equipment | Project costing, service contracts, spares | CIO, ERP Manager |
| Food & beverage | Batch traceability, quality, compliance | Operations Director, IT Director |
| Professional services | Project accounting, resourcing, billing | CFO, Finance Director |
| Technology | Finance, procurement, multi-entity reporting | CIO, CTO, Applications Manager |
| Healthcare | Procurement, finance, supply management | IT Director, Procurement Director |
| Logistics | Freight, warehouse, transport operations | Operations Director, IT Manager |
Dynamics AX sold widely in North America and Europe and has a substantial base across Asia-Pacific. Coverage below is names only: 61K+ companies is a global figure, and splitting it by market without measuring would be guesswork.
The United States is one of our largest markets for this install base. US data is drawn from the wider global database rather than sold as a separate product, so you can ask for the whole country, a handful of states, or a single metro, combined with industry, company size and job title.
We do not publish a separate figure for Microsoft Dynamics AX users in USA. The 61K+ companies we track is a global figure, no verified US breakdown exists in our data, and an estimate presented as a count would be worth less to you than an honest answer. Tell us the US segment you want and we will confirm exactly what coverage exists before you order.
A legacy ERP install base is a specific kind of signal. It tells you a company has a substantial system in place, that the system is no longer supported by its vendor, and that someone there owns decisions about what happens next.
The clearest fit. An AX install base is a list of companies running an ERP that is now out of support, which is the conversation you are already having.
AX environments are rarely standalone. Integration, data migration and middleware work sits around almost every one of them.
Legacy AX is typically on-premises. Companies moving it are making infrastructure decisions at the same time.
Out-of-support software still needs running. Support, monitoring and patching are ongoing needs regardless of migration plans.
Years of ERP history has to move somewhere. That work is specialist and it is separate from the ERP project itself.
Software past extended support no longer receives security hotfixes from Microsoft, which changes how these companies think about compensating controls.
Reporting on an ageing ERP is a common pain point, and often the first project before any migration.
If your product integrates with Microsoft ERP, the install base is your addressable market.
Companies running AX hire AX skills - administrators, developers and functional consultants - and that market is tight.
Technographic segments make account-based campaigns specific enough to be worth running.
Worth stating plainly: running Dynamics AX does not mean a company wants to replace it. Plenty run stable systems deliberately and will for years. An install base tells you who is worth a relevant conversation — it is a qualified starting point, not a buying signal, and treating it as one is how install-base campaigns get ignored.
Microsoft directs Dynamics AX customers to its finance and operations apps — Dynamics 365 Finance, Supply Chain Management, Commerce and Project Operations. AX 2012 and AX 2012 R2 customers upgrade through AX 2012 R3, and AX 2009 SP1 customers use a migration tool Microsoft provides.
The headline project: moving finance and operations onto Dynamics 365, or onto another platform entirely. Long cycles, senior sponsors, and a decision that is already on the agenda.
Legacy AX is usually on-premises. Moving it means server, database and hosting decisions, which often involve a different budget and a different buyer from the ERP project.
Years of transactional history has to move, and the systems around the ERP have to keep talking to it. This work is specialist and frequently outsourced separately.
Software past extended support no longer receives security hotfixes or regulatory updates from Microsoft. Companies staying on AX for now still need it run, patched and monitored.
Sources: Microsoft Learn — Dynamics AX support lifecycle · Microsoft Learn — upgrade from AX 2012 to finance and operations apps · Microsoft Dynamics 365
Install-base intelligence helps you find these companies. It does not tell you their timeline, their budget or whether they have already chosen a partner. Use it to build a relevant list, then qualify properly.
A broad, unfiltered database is rarely what anyone actually needs. Filters combine, so a brief resolves to the slice of the install base you sell to.
Targeting
Technology
Country
Industry
Employee size
Job title
Target accounts Matching your brief
Company
Kesterline ManufacturingTechnology
Dynamics AX 2012 R3Professional
Marguerite EllwoodJob title
ERP ManagerBusiness email
m••••@kesterlinemfg••••.comDirect dial
+1 (414) •••-3092A worked example. You could ask for: manufacturing companies in the United States running Microsoft Dynamics AX, 500 to 5,000 employees, with CIO, IT Director, ERP Manager and Operations Director contacts. That is a campaign you can write one message for. “All companies using Dynamics AX” is not.
An email list of companies using Microsoft Dynamics AX is only as useful as the targeting behind it. The value is in the combination: technographic intelligence telling you which companies run the platform, and professional contact data telling you who to write to.
Business email addresses for named professionals at companies we associate with Dynamics AX, with job title, department, seniority and location attached, in a CSV or Excel file mapped to your columns.
Personal email addresses, shared or generic inboxes as a substitute for named contacts, or a pre-packaged file sold to everyone. Every list is built to a brief.
6 channels feed the contact record. This is where the professional and their business email come from; the technology tag itself is established separately, in stage 01 below.
Public pages, careers sites and customer-facing material.
Roles asking for Dynamics AX skills are a strong platform signal.
Press releases and company statements naming an ERP program.
Published case studies where a company is named.
Public profiles listing Dynamics AX roles and certifications.
Firmographics: size, industry, location, website.
01Identify
Match a company to Dynamics AX from public signals.
02Confirm
Confirm name, website, industry, size and location.
03Match
Identify professionals in the job titles you asked for.
04Verify
Validate the business email and phone we hold.
05Clean
One row per professional, consistent field formats.
06Deliver
CSV or Excel, mapped to your columns on request.
Responsible use. Records are acquired through the channels above and no others, and nothing comes from Microsoft or from any company’s Dynamics AX environment. EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling for California and CAN-SPAM suppression on US sends. B2B data laws differ by country and by how you use the data, so your own sending practices remain your responsibility — we will tell you what we hold and on what basis, and we would rather answer a compliance question before an order than after one.
What a delivered row looks like. The companies and professionals below are illustrative composites, not real records.
| Company | Industry | Country | Employee size | Contact role | Technology |
|---|---|---|---|---|---|
| Sample Kesterline Manufacturing | Manufacturing | United States | 2,400 | IT Director | Dynamics AX 2012 R3 |
| Sample Orlebar Distribution | Wholesale distribution | United Kingdom | 780 | ERP Manager | Dynamics AX 2012 |
| Sample Vandermeer Foods | Food & beverage | Netherlands | 1,600 | Supply Chain Director | Dynamics AX 2009 |
| Sample Tallowood Retail Group | Retail | United States | 5,200 | CIO | Dynamics AX 2012 R2 |
| Sample Brightmoor Industrial | Industrial equipment | Canada | 1,150 | Operations Director | Dynamics AX 2012 R3 |
| Sample Calderbank Automotive | Automotive | Germany | 3,050 | Enterprise Applications Manager | Dynamics AX 2012 |
| Sample Penhurst Logistics | Logistics | Australia | 640 | IT Infrastructure Manager | Dynamics AX 2012 R3 |
| Sample Wrenfield Consumer | Consumer goods | United States | 1,900 | Finance Director | Dynamics AX 2012 R2 |
Four things joined in one record. Separately they are available elsewhere; joined together, they are a target account list.
Start from the technology a company runs, not from a general company list.
The account and the named professional inside it, in one row.
Country, state, city, industry, size, revenue, title, department and seniority.
Real rows built to your own filters, so you judge the data not the pitch.
No off-the-shelf file. You set the filters.
Real rows against your own targeting. No card.
Plain columns, mapped to your template on request.
Custom requests go to someone, not a form queue.
Three steps, and the sample comes before any payment.
01Brief
Who you sell to and what you sell them. A sentence is enough to start.
02Filter
Location, industry, company size, AX version and decision-maker titles.
03Sample
Real rows against your own brief. You judge the data before you buy it.
A Microsoft Dynamics AX customers list is a technographic database of companies identified as running Microsoft Dynamics AX, together with business contact details for professionals who work at them. It combines company data, contact data and technology data in one record.
There is no authoritative published total. Microsoft does not report Dynamics AX customer numbers, and technographic providers give different figures because they use different methods, cover different regions and treat historical installations and migrations differently. BizzContacts currently identifies 61K+ companies using Microsoft Dynamics AX globally.
Microsoft has published Dynamics AX deployments at companies including Renault Sport Formula One Team, ShoreMaster, BRIO and Sonee Sports. Those reports are historical, and some of those companies have since moved to Dynamics 365, so treat published case studies as evidence of a past deployment rather than current usage.
Dynamics AX was strongest in manufacturing, wholesale distribution, retail, consumer goods, automotive, industrial equipment, food and beverage, professional services, technology, healthcare and logistics. It was built for companies with physical operations - inventory, production and supply chain - rather than for service-only companies.
Yes, some companies still run Dynamics AX, but it is no longer supported by Microsoft. Mainstream support for AX 2009 SP1, AX 2012 and AX 2012 R2 ended on 9 October 2018 and extended support ended on 12 April 2022. For AX 2012 R3, mainstream support ended on 12 October 2021 and extended support ended on 10 January 2023.
Microsoft's finance and operations apps replaced it. Microsoft directs Dynamics AX customers to upgrade to Dynamics 365 Finance, Supply Chain Management, Commerce and Project Operations. AX 2012 and AX 2012 R2 customers upgrade through AX 2012 R3, and AX 2009 SP1 customers use a migration tool.
No. Dynamics AX is the older on-premises ERP product; Dynamics 365 is Microsoft's current cloud application family. Dynamics AX is the direct ancestor of Dynamics 365 Finance and Dynamics 365 Supply Chain Management, so they share a lineage, but they are separate products with different licensing, architecture and support status.
BizzContacts builds one to your requirements from 61K+ identified companies. You choose the countries, industries, company sizes and job titles, and we send a free sample before you order.
BizzContacts holds 2.25K+ professional contacts at companies in the Dynamics AX install base, alongside 61K+ identified companies. Company coverage is much broader than contact coverage on this dataset, so we confirm how many of your target accounts carry named contacts before you order.
Yes. You get business email addresses for named professionals at companies we associate with Dynamics AX, not shared inboxes. We do not supply personal email addresses.
Yes. BizzContacts holds 2.25K+ professional contacts across this install base, with typical titles including CIO, CTO, IT Director, VP of IT, ERP Director, ERP Manager, Dynamics AX Administrator, CFO, Finance Director, Operations Director and Supply Chain Director. Not every identified company carries a contact, and not every company has every role, so we confirm what exists for your filters before you order.
Yes. Order one country, a group of countries or a single region. Location combines with industry, company size, revenue and job title.
Yes. The United States is one of our largest markets for this install base, and US data is drawn from the wider global database rather than sold separately. We do not publish a separate US company count, so we confirm exactly what US coverage exists for your filters before you order.
Yes. Both, and they combine. You can ask for manufacturing companies of 500 to 5,000 employees in three US states, and the file will contain only those.
Records are re-checked on an ongoing cycle rather than at a fixed interval, and each record is checked again before your file ships. The date the data behind this page was last reviewed is shown in the verification section.
Yes. Request a sample built to your own filters and review the data before you order. No card needed.
BizzContacts identifies 61K+ companies using Microsoft Dynamics AX globally and holds 2.25K+ professional contacts across that install base. Tell us the industries, geographies, company sizes and job titles you want, and we build the list to your brief and send a sample first.
Microsoft Dynamics AX is one of 143 technologies we track. If you sell into the Microsoft ERP estate, the neighbouring products are usually worth looking at in the same campaign.
ERP and finance
CRM and customer experience
Cloud and infrastructure
Other technologies
Browse all technology install bases
Related lists: Microsoft Dynamics 365 Customers List · Microsoft Dynamics CRM Customers List · Microsoft Dynamics GP Customers List · Microsoft Dynamics NAV Users List · Microsoft Dynamics SL Customers List · Microsoft Azure Customers Database · SAP Customers List · Oracle Users List · B2B Email List · C-Level Executives Email List