~150,000
Historical Dynamics NAV customer adoption
Source: Microsoft Dynamics historical disclosures
TL;DR
Key Takeaways
- Microsoft Dynamics NAV is the legacy SMB and mid-market ERP that preceded Dynamics 365 Business Central, with approximately 150,000 historical adopters.
- NAV 2018 (December 2017) is the last release branded Dynamics NAV. Extended support ends January 2028.
- BizzContacts maintains 9,600+ verified Dynamics NAV records with 99% accuracy and 97.4% inbox deliverability.
- Manufacturing SMB accounts for ~35% of customers, distribution another ~22%.
- Very small to small businesses (25-99 employees) form ~48% of the install base.
- The Controller and CFO are the highest-conversion outbound entry points; IT Director at SMB; Owner/President at very small.
- Europe accounts for ~55% of customers; United States only ~18%, reflecting NAV's European Danish heritage.
- Peak buying window: NAV 2018 extended support deadline (January 2028), with peak migration activity 2026-2027.
By the numbers
Dynamics NAV Install Base by the Numbers
Quotable statistics on the Dynamics NAV install base, sourced from Microsoft Dynamics disclosures, Microsoft Partner case studies, and BizzContacts proprietary verification.
January 2028
NAV 2018 extended support end date
Source: Microsoft Lifecycle Policy
C/AL → AL
Legacy and modern Dynamics NAV programming languages
Source: Microsoft Dynamics NAV/Business Central developer documentation
9,600+
Verified BizzContacts Dynamics NAV records
Source: BizzContacts Q1 2026 audit
~55%
Share of Dynamics NAV customers in Europe
Source: BizzContacts geographic analysis
97.4%
Inbox deliverability on BizzContacts Dynamics NAV list
Source: Third-party audit, Q1 2026
Under 2.7%
Bounce rate, 30-day replacement guarantee
Source: BizzContacts SLA, 2026
5.3x
Reply rate vs generic SMB CFO list at NAV end-of-support window
Source: BizzContacts customer benchmark, 2026
What is it
What Is the Microsoft Dynamics NAV Customers List?
The Microsoft Dynamics NAV customers list is a verified, regularly refreshed database of SMBs and mid-market companies (typically 25-2,000 employees) running Navision Classic, NAV 4, NAV 5, NAV 2009 RTC, NAV 2013, NAV 2015, NAV 2016, NAV 2017, or NAV 2018 in production (plus mid-migration Dynamics 365 Business Central customers), with named CFO, IT Director, Controller, Operations Manager, and SMB finance and operations leadership at each account. Every record on the BizzContacts Dynamics NAV list is tagged with the specific NAV version in production, deployment model (on-premises, hosted, hybrid, mid-migration to Business Central), Industry Vertical add-on applied (Manufacturing, Distribution, Retail, Services, PSA), company firmographics, industry mix, employee count, Microsoft Partner (VAR) relationship, and ISV add-ons where publicly disclosed.
The list feeds outbound prospecting for Microsoft Dynamics 365 Business Central migration services and Microsoft Partners (VARs), third-party ERP migration platforms, competing modern cloud ERP alternatives (NetSuite, Acumatica, SAP Business ByDesign, Sage Intacct, Odoo, QuickBooks Online Advanced), modern manufacturing and distribution ERP for SMB (Epicor, Infor, Genius ERP, Global Shop Solutions), modern accounting and FP&A tools (Vena Solutions, Spotlight Reporting, Float), modern reporting and analytics on NAV data (Jet Reports / insightsoftware, Microsoft Power BI, NAV-Reports), and competing SMB ERPs (Sage 100/200/300, Exact Online, Xledger) targeting Dynamics NAV displacement. Records ship with company firmographics, named decision-makers, and audit-trail metadata.
Sample contacts
Sample Microsoft Dynamics NAV Decision-Maker Contacts
A scrolling preview of the kinds of decision-makers on the Microsoft Dynamics NAV customers list, the IT, data, and line-of-business leaders at companies running Microsoft Dynamics NAV.
Illustrative preview records with masked emails, not real individuals. Every delivered Microsoft Dynamics NAV record is corporate-directory verified and ships unmasked.
02Top customers
What Companies are Using Microsoft Dynamics NAV?
List of Companies That Use Microsoft Dynamics NAV:
03Definition
Why a Dynamics NAV Customer List Matters in 2026
The NAV 2018 mainstream support end (January 2023) followed by NAV 2018 extended support end (January 2028) creates a multi-year forcing function on Dynamics NAV customers, with the peak migration window 2026-2027. Customers face a binary decision: migrate to Microsoft Dynamics 365 Business Central (the Microsoft-preferred path), migrate to a competing modern cloud ERP (NetSuite, Acumatica, SAP Business ByDesign), or remain on extended-support NAV with rising integration, ISV, and compliance risk.
Dynamics NAV bundled coverage is exceptional for SMB and mid-market ERP with deep manufacturing, distribution, and services functionality plus a massive ISV ecosystem. Depth gaps where specialist vendors regularly win include modern cloud-native financial planning and analysis, modern supply chain orchestration for SMB, modern manufacturing execution systems for SMB, modern data and analytics on NAV data, modern e-commerce integration, modern third-party ISV alternatives, and modern cloud ERP competitors targeting Dynamics NAV displacement to non-Microsoft cloud rather than Business Central migration.
BizzContacts isolates the Dynamics NAV install base as a separately filterable cohort so vendors can run focused outbound into SMB CFOs, IT Directors, Controllers, and Operations Managers facing the NAV 2018 end-of-support inflection point.
04Adoption
SMBs and Mid-Market Companies Running Dynamics NAV
Dynamics NAV concentrates in SMBs and mid-market companies (25-2,000 employees) across manufacturing (the dominant vertical for SMB manufacturers), distribution and wholesale, retail (small chain), professional services and consulting, food and beverage SMB, pharmaceutical SMB, automotive parts and service, electronics manufacturing, building products and construction supply, fashion and apparel SMB, non-profit, education services, and other industries with SMB-scale finance and operations needs. The platform's strong SMB usability, exceptional ISV ecosystem (especially European industry-specific add-ons), C/AL extensibility, Role Tailored Client UX, and Microsoft ecosystem integration distinguish it from competing legacy SMB ERP platforms.
Customer skew is small business and lower-mid-market (50-499 employees, approximately 64% of customer count) with strong presence at very small business (25-49 employees) and meaningful presence at mid-market (500-2,000 employees). Dynamics NAV is rarely used above 2,000 employees, where Microsoft historically positioned Dynamics AX rather than NAV. NAV's exceptional strength is the international SMB cohort with strong European, UK, and Commonwealth presence.
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05Adoption
Dynamics NAV Adoption by Industry
Dynamics NAV concentrates in SMB and mid-market industries with traditional finance, manufacturing, and distribution workflows.
A visual read of the adoption table above — longer bars mark the industries with the highest share of companies running Microsoft Dynamics NAV.
Manufacturing (SMB and mid-market)
Extremely High
Distribution and Wholesale
Very High
Retail (small chain)
High
Professional Services and Consulting
Very High
Food and Beverage SMB Manufacturing
Very High
Pharmaceutical SMB
High
Automotive Parts and Service
High
Electronics Manufacturing
High
Building Products and Construction Supply
Very High
Fashion and Apparel SMB
High
Non-Profit Organizations
High
Education Services SMB
Moderate
Real Estate Services SMB
Moderate
Defense Electronics SMB
Moderate
Travel and Tourism SMB
Moderate
Manufacturing accounts for approximately 35% of Dynamics NAV customer count, driven by NAV's deep SMB manufacturing capabilities and exceptional manufacturing-specific ISV ecosystem.
Distribution and wholesale together account for ~22% of customers, with NAV's multi-warehouse capabilities and pricing flexibility being key drivers.
European customers (particularly UK, Netherlands, Germany, Denmark, Spain) account for the majority of global NAV adoption due to Navision's Danish heritage and the extensive European Microsoft Partner network.
Industry-specific ISV add-ons (LS Retail for retail, JustFood for food manufacturing, Anveo for mobile, To-Increase for industry verticals) define NAV's customer experience much more than vanilla NAV does.
Royal Enfield, Aston Martin, and other automotive references reflect NAV's strength in luxury and specialty automotive SMB manufacturing globally.
06Geo coverage
Dynamics NAV Adoption by Country
Dynamics NAV is a global SMB ERP with exceptionally strong European presence and a robust Microsoft Partner (VAR) ecosystem across 130+ countries.
Europe collectively accounts for approximately 55% of Dynamics NAV customer count, the most European-anchored Microsoft Dynamics product. UK + Germany + Netherlands + Nordics + France + Italy + Spain + Belgium together form the densest international SMB ERP concentration globally.
The United States accounts for approximately 18% of customers, significantly lower than other Microsoft Dynamics products, reflecting NAV's European heritage.
Denmark's per-capita Dynamics NAV adoption is the highest globally given Navision's Danish origins (PC&C / Navision Software was Danish before Microsoft's 2002 acquisition).
Commonwealth countries (UK, Australia, Canada, New Zealand, Ireland) account for ~22% combined, reflecting Microsoft's strong Commonwealth Partner network.
India presence is notable with strong manufacturing for global markets and services SMB driven by Microsoft India Partner ecosystem.
Companies Using Microsoft Dynamics NAV by Country and Continent
Estimated Microsoft Dynamics NAV adoption by country, benchmarked against public technographic datasets rather than presented as exact counts. USA, UK, Canada, and Australia are listed first as the primary target markets for most outbound programs.
Microsoft Dynamics NAV Customers by Country
Microsoft Dynamics NAV Customers by Continent
Directional estimates of identifiable Microsoft Dynamics NAV deployments; continent totals exceed the sum of the countries shown because they include markets not listed individually. Request a geo-scoped Microsoft Dynamics NAV segment and we will deliver it within 2 to 3 business days.
07US footprint
Dynamics NAV Customers by US State
Dynamics NAV US deployments concentrate in states with dense manufacturing SMB and distribution populations.
California concentration is driven by Bay Area distribution, LA apparel manufacturing, and statewide SMB manufacturing diversity.
Savannah Georgia and broader coastal Georgia/South Carolina hosts strong distribution Dynamics NAV cohort driven by port logistics and building products supply.
Lebanon New Hampshire and broader New Hampshire/Vermont hosts strong defense electronics SMB Dynamics NAV cluster.
Industrial Midwest (Ohio, Michigan, Indiana, Wisconsin, Minnesota) hosts the densest US Dynamics NAV manufacturing cluster.
Microsoft Dynamics NAV Customers by U.S. State
Estimated number of companies running Microsoft Dynamics NAV across US states, ranked from the highest install-base density down and benchmarked against third-party usage data. Directional estimates, not exact company counts.
State figures are directional estimates of companies with an identifiable Microsoft Dynamics NAV deployment. Ask us for a state- or metro-scoped Microsoft Dynamics NAV segment and we will build and verify it within 2 to 3 business days.
08Segmentation
Dynamics NAV Customer Size Distribution
Dynamics NAV concentrates in SMB with strongest density in 25-499 employee range.
A visual read of the size-distribution table above — longer bars mark the company-size bands with the highest share of companies running Microsoft Dynamics NAV.
Very small (25-49 employees)
22%
Small (50-99)
26%
Small-mid (100-249)
24%
Lower mid-market (250-499)
14%
Mid-market (500-999)
8%
Upper mid-market (1,000-2,000)
6%
Very small to small businesses (25-99 employees) form the densest Dynamics NAV cohort (~48%) and the highest-velocity outbound segment. Above 2,000 employees, Microsoft historically positioned Dynamics AX (now D365 F&SCM) rather than NAV. The Business Central migration path serves the same SMB scale that NAV traditionally served.
09Buyer titles
Decision-Makers at Dynamics NAV Customer Accounts
Dynamics NAV buying decisions cluster around CFO, IT Director, Controller, Operations Manager, and SMB finance and operations leadership.
The Controller and CFO are the highest-conversion outbound entry points at Dynamics NAV customer accounts. IT Director for technical pitches at SMB. Owner/President/CEO for very small business accounts. Director of ERP / NAV Functional Lead for platform-specific pitches. Director of Business Transformation for Business Central migration pitches at upper-SMB and lower-mid-market.
Reach these Microsoft Dynamics NAV decision-makers this week.
Verified Microsoft Dynamics NAV customer contacts with named CIO, ERP Manager, CFO, and procurement titles. 97.4% inbox deliverability.
10Tech stack
Technology Ecosystem Around Dynamics NAV Customers
Dynamics NAV customers run a predictable adjacent stack of Microsoft ecosystem products, NAV ISV add-ons, and SMB integration tools.
Compared
Dynamics NAV vs Business Central vs NetSuite vs Acumatica vs SAP Business One
Dynamics NAV and the four largest competing or migration-target SMB ERP platforms compared by buyer focus and BizzContacts coverage.
Dynamics NAV targets legacy on-premises SMB ERP at scale across Europe and globally. Business Central is the Microsoft cloud successor. NetSuite wins on mid-market cloud ERP scale. Acumatica wins on modern SMB cloud architecture. SAP Business One wins on SAP-anchored SMB ERP.
11Benefits
Why Outbound Teams Use the Dynamics NAV Customers List
Sell into SMB CFOs, IT Directors, Controllers facing NAV end-of-support
NAV 2018 extended support ends January 2028, multi-year buying window with peak 2026-2027.
Pitch Microsoft Dynamics 365 Business Central migration services
Microsoft Partners (VARs) target NAV customers for Business Central migration.
Position competing modern cloud ERP
NetSuite, Acumatica, SAP Business One/ByDesign, Sage Intacct, Odoo target NAV customers.
Run third-party ERP migration platform campaigns
Migration platforms target customers needing NAV data extraction and modernization.
Pitch modern reporting and analytics
Jet Reports, Microsoft Power BI, insightsoftware, Vena Solutions target NAV customers.
Pitch NAV ISV alternatives to ISV-locked NAV customers
Modern ISVs target customers locked to legacy NAV ISV add-ons.
Who buys this list
Which Businesses Can Use the Dynamics NAV Customers List
Dynamics NAV sits at the centre of SMB and mid-market finance, supply chain, manufacturing, distribution, and operations workflows at tens of thousands of legacy NAV customers facing the 2028 extended-support deadline. The buyers below are the most common purchasers of the BizzContacts Dynamics NAV customers list.
01
Microsoft Dynamics 365 Business Central VARs
HSO, Tectura, Columbus, Sa.global, Edgewater Fullscope, Hexaware, and other Microsoft Partners target NAV customers for Business Central migration services.
Use case: NAV-to-Business Central migration, C/AL-to-AL Extension code migration, ISV migration, training, change management.
02
Competing cloud SMB ERP platforms
NetSuite, Acumatica, SAP Business ByDesign, SAP Business One, Sage Intacct, Odoo, Xledger use the list for Dynamics NAV displacement to non-Microsoft cloud ERP.
Use case: Cloud SMB ERP displacement, modern cloud architecture, broader SaaS feature set.
03
Third-party ERP migration platforms
Migration platforms target NAV customers needing data extraction, transformation, and modernization.
Use case: NAV data migration, NAV customization migration, NAV integration modernization.
04
Modern manufacturing ERP for SMB
Epicor Kinetic for Manufacturing, Infor M3 SMB tier, Genius ERP, Global Shop Solutions target Dynamics NAV manufacturing SMBs.
Use case: Modern manufacturing ERP, MES integration, manufacturing-vertical depth at SMB scale.
05
Modern reporting and BI
Jet Reports / insightsoftware (already standard), Microsoft Power BI, Vena Solutions, Spotlight Reporting target NAV customers needing modern reporting.
Use case: Modern financial reporting, business intelligence, dashboards, planning analytics for NAV data.
06
Modern AP automation and document capture
Continia, AvidXchange, Bill.com, Stampli target NAV customers needing AP automation atop NAV.
Use case: AP automation, OCR document capture, invoice approval workflows, expense management.
07
Modern e-commerce integration for NAV
Sana Commerce, K3 Imagine, ConnectPOS target NAV customers extending to e-commerce.
Use case: B2B e-commerce, retail POS integration, omnichannel commerce atop NAV.
08
Modern NAV ISV alternatives
Modern ISVs target NAV customers locked to legacy NAV ISV add-ons (LS Retail alternatives, JustFood alternatives, To-Increase alternatives).
Use case: Modern industry-vertical add-ons, modern UX, cloud-first ISV alternatives.
If your product or service touches SMB legacy ERP migration, cloud SMB ERP, modern manufacturing or distribution ERP, modern reporting, AP automation, e-commerce integration, or NAV ISV alternatives at a Dynamics NAV-running organisation facing the 2028 extended-support deadline, the BizzContacts Dynamics NAV list is the most direct path to qualified CFO, IT Director, Controller, and Operations Manager decision-makers.
12Buyer use cases
Why Businesses Purchase the Dynamics NAV Email List
SMB legacy ERP title precision
CFO, IT Director, Controller, Operations Manager at SMB NAV accounts facing end-of-support.
NAV version filtering
Filter by Navision Classic, NAV 2009 RTC, NAV 2013, NAV 2015, NAV 2016, NAV 2017, NAV 2018, mid-migration to Business Central.
Industry Vertical filtering
Filter by Manufacturing, Distribution, Retail, Services, PSA Vertical add-ons.
Employee count filtering
Filter by 25-49, 50-99, 100-249, 250-499, 500-999, 1,000-2,000 to align with ICP.
Strong international SMB coverage
Filter by US, UK, Germany, Netherlands, Denmark, Sweden, France, Italy, Spain, Australia, Canada, India, and other countries.
Higher reply rates than generic SMB CFO lists
BizzContacts Dynamics NAV records benchmark at 5.3x the reply rate of generic SMB CFO lists at the NAV end-of-support window.
13Data dictionary
What Every Dynamics NAV Record Includes
Every record on the BizzContacts Dynamics NAV customers list ships with the following fields.
14Trust signals
Why BizzContacts for Dynamics NAV Intelligence
SMB legacy ERP title precision
Data resolves to CFO, IT Director, Controller, Operations Manager at SMB Dynamics NAV accounts.
NAV version tagging
Every record tagged with specific NAV version, deployment model, and migration status.
Exceptional European SMB coverage
Strong UK, Germany, Netherlands, Denmark, France, Italy, Spain coverage matching NAV's European concentration.
Industry Vertical and ISV tagging
Industry Vertical add-on and NAV ISV add-ons tagged for ISV-focused pitches.
Hand-verified SMB records
Every contact researched by a named analyst familiar with SMB legacy ERP title structures.
97.4% inbox deliverability
Multi-step email verification on every record.
How we build the data
How the Dynamics NAV Customers List Data Is Sourced
The BizzContacts Dynamics NAV customers list is built from a multi-channel research pipeline focused on confirming Dynamics NAV version, deployment model, employee count, industry, Industry Vertical, NAV ISVs, and Microsoft Partner (VAR) relationships, plus tagging each record with verified CFO, IT Director, Controller, Operations Manager decision-makers.
A record is shipped only when at least two independent sources confirm the Dynamics NAV deployment and the decision-maker contact is verified by the research desk within the trailing 30 days.
Customer voice
What Outbound Teams Say About BizzContacts Dynamics NAV Data
Controller and IT Director at SMB scale are hard to source from generalist data. BizzContacts gave us 2,800 NAV accounts facing 2028 extended-support deadline. Our reply rate jumped from 1.7% to 10.4%.
NAV 2018 customer filter was a goldmine for our cloud ERP displacement campaign. We sourced 1,400 SMB accounts and closed eleven pilots in 75 days.
European coverage (UK, Germany, Netherlands, Denmark) was the differentiator. We could target European SMB NAV customers precisely for our European Microsoft Partner. 16 pilots in one quarter.
Ready to test the Microsoft Dynamics NAV customers list?
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15Quick answers
Dynamics NAV Buyer Intelligence: Quick Answers
Short, direct answer blocks optimised for AI search engines and featured snippets.
Q: How many companies use Microsoft Dynamics NAV?
A: Approximately 150,000 SMBs and mid-market companies adopted Microsoft Dynamics NAV across its lifetime. BizzContacts verifies 9,600+ records currently in production or mid-migration to Business Central.
Q: What is Dynamics NAV 2018?
A: NAV 2018 (released December 2017) was the last release explicitly branded Microsoft Dynamics NAV. Mainstream support ended January 2023. Extended support ends January 2028.
Q: What is the difference between Dynamics NAV and Dynamics 365 Business Central?
A: Microsoft Dynamics 365 Business Central is the cloud-first successor to Dynamics NAV (released April 2018), available as SaaS, hosted, and on-premises. Business Central uses the modern AL programming language for Extensions, replacing NAV's C/AL language. The underlying ERP engine evolved from NAV but Business Central is the strategic Microsoft cloud SMB ERP.
Q: What is Navision?
A: Navision was the original product name (developed by PC&C / Navision Software in Denmark since 1987), acquired by Microsoft in 2002, renamed to Microsoft Dynamics NAV in 2008.
Q: What is C/AL vs AL?
A: C/AL is Dynamics NAV's legacy proprietary programming language (similar to Pascal). AL is the modern programming language introduced for NAV Extensions and Business Central, with VS Code-based development tooling.
Q: How does Dynamics NAV compare to NetSuite?
A: Dynamics NAV is legacy on-premises SMB ERP. NetSuite is cloud-first mid-market ERP. NAV wins on Microsoft ecosystem integration and existing investments; NetSuite wins on modern cloud architecture and broader SaaS feature set.
Q: How does Dynamics NAV compare to SAP Business One?
A: Both target SMB ERP. NAV wins on broader industry vertical ISV ecosystem (LS Retail, JustFood, etc.) and Microsoft ecosystem integration; Business One wins on SAP integration for SAP-anchored mid-market customers.
Q: How does Dynamics NAV compare to Sage SMB ERPs?
A: Both target SMB. NAV wins on broader functionality and Microsoft ecosystem; Sage 100/200/300 wins on simpler accounting-led approach for very small businesses.
Q: How does Dynamics NAV compare to QuickBooks Enterprise?
A: QuickBooks Enterprise targets very small business accounting-first. NAV targets SMB ERP with broader functionality. NAV wins on ERP depth; QuickBooks wins on simpler very-small-business accounting.
Q: Who owns Dynamics NAV?
A: Microsoft Corporation. Acquired Navision in 2002. Renamed to Microsoft Dynamics NAV in 2008. Renamed cloud successor to Microsoft Dynamics 365 Business Central in 2018.
Q: What industries use Dynamics NAV most?
A: Manufacturing SMB (dominant), distribution and wholesale, retail (small chain), professional services and consulting, F&B SMB manufacturing, pharma SMB, automotive parts and service, electronics manufacturing, building products and construction supply, fashion and apparel SMB, non-profit, education services, real estate services SMB, defense electronics SMB, travel and tourism SMB.
Q: Where is the largest Dynamics NAV install base?
A: Europe accounts for approximately 55% of customers (UK, Germany, Netherlands, Nordics, France, Italy, Spain, Belgium). United States accounts for ~18%. Australia, Canada, India, Brazil, Mexico round out global presence.
Q: How accurate is the BizzContacts Dynamics NAV list?
A: 99% record-accuracy SLA, 97.4% inbox deliverability, 30-day replacement guarantee.
Q: Can I filter the list by NAV version?
A: Yes, by Navision Classic, NAV 2009 RTC, NAV 2013, NAV 2015, NAV 2016, NAV 2017, NAV 2018, mid-migration to Business Central.
Q: Can I filter by NAV Industry Vertical?
A: Yes, by Manufacturing, Distribution, Retail, Services, PSA Vertical add-ons.
16Search insights
People Also Ask About Dynamics NAV Customers
17FAQ
Dynamics NAV Customers List FAQs
18Full technology index
Every Technology Users Database Inside BizzContacts
Browse every install-base and technographic database BizzContacts maintains. Every link below points to a live BizzContacts landing page with verified customer records, decision-maker contacts, and buyer-center intel for that platform, updated on a continuous verification cycle.
139 technology users databases covered. Every entry links to a verified install-base landing page with buyer contacts.