ServiceNow install base

100% Verified ServiceNow Customers List

Reach 85K+ Contacts at Companies Using ServiceNow

ServiceNow is one of the largest enterprise workflow platforms in the world. Companies run it to manage IT service desks, operations, security response, HR requests and customer service on a single platform. ServiceNow reported approximately 8,700 customers as of December 31, 2025, 603 of them spending more than $5 million a year, and full-year 2025 revenue of $13.28B, up 21% year over year.

Sources: ServiceNow 10-K (SEC) · ServiceNow Q4 and full-year 2025 results

BizzContacts helps B2B sales and marketing teams find the companies using ServiceNow and reach the professionals inside them. We cover 5,927+ US companies using ServiceNow and hold 85K+ ServiceNow contacts in total - from CIOs and CTOs to IT service management directors, heads of IT operations, and the ServiceNow administrators, developers and architects who run the platform day to day. Pick your locations, industries, company sizes and job titles, and we build the list around them.

Source: BizzContacts ServiceNow Database. Counts change as records are added and re-checked.

EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling and CAN-SPAM suppression on US sends.

5,927+US companies using ServiceNow we coverBizzContacts

85K+ServiceNow contacts we holdBizzContacts

~8,700Customers ServiceNow reportsServiceNow 10-K, Dec 2025

85%Of the Fortune 500 use ServiceNowServiceNow

4.5/5on G2Based on 2 verified reviews 4.5/5on SourceForgeBased on 2 ratings

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What a ServiceNow record joins together

Identify the ServiceNow technology, company, professional and contact data that match your target account criteria.

Colette FerreiraVP of IT Service Management · Alderton Telecom GroupVerified contact

Company intelligence

Revenue: $1B – $2B
Employees: 5,000 – 10,000
Industry: Telecommunications
Sub-industry: Network services
Location: Washington, United States
Website: aldertontel••••.com
NAICS: 517311
SIC: 4813

ServiceNow technology

ITSM
ITOM
ITAM
HRSD
CSM

Deployment: Cloud (Now Platform)
Signal confirmed: Two independent sources

Executive data

Job title: VP of IT Service Management
Department: IT Operations
Seniority: VP-level
LinkedIn: in/••••••

Business contact dataVerified

Business email
Direct phone
Mobile number
Company LinkedIn

Records are re-checked on an ongoing cycle, and again before your file ships.

List of Companies Using ServiceNow in the USA

We cover 5,927+ US companies using ServiceNow, across every industry the platform sells into. Ten of them are named below, each one publicly identified as a ServiceNow customer by ServiceNow. You choose the segments; we build the list and send a free sample before you order.

Ten US companies named as ServiceNow customers by ServiceNow, in its own press releases. The ServiceNow use column says what the cited release says and no more. Revenue and employee figures are public-record estimates, not exact figures, and read “not disclosed” for private companies and subsidiaries. These are ServiceNow’s customers, not BizzContacts customers.
Company	Industry	Headquarters	Employees	Revenue	ServiceNow use	Source
FedEx	Logistics and transportation	Memphis, TN	100,000+	$50B+	AI-powered supply chain solution	ServiceNow on FedEx
PayPal	Financial services	San Jose, CA	10,000+	$25B–$50B	Case Management, Cloud Discovery, SecOps, Now Assist	ServiceNow on PayPal
Honeywell	Industrial and manufacturing	Charlotte, NC	10,000+	$25B–$50B	AI service assistant on ServiceNow and Moveworks	ServiceNow on Honeywell
Leidos	Defense and government IT	Reston, VA	10,000+	$10B–$25B	ServiceNow AI Platform	ServiceNow on Leidos
Fiserv	Financial technology	Milwaukee, WI	10,000+	$10B–$25B	Expanded partnership for financial services	ServiceNow on Fiserv
Ulta Beauty	Retail	Bolingbrook, IL	10,000+	$10B–$25B	ServiceNow AI Platform	ServiceNow on Ulta Beauty
Docusign	Software and SaaS	San Francisco, CA	5,000–10,000	$1B–$5B	Zero Touch Service Desk	ServiceNow on Docusign
Panasonic Avionics	Aviation technology	Lake Forest, CA	1,000–5,000	Not disclosed	ServiceNow CRM, replacing legacy systems	ServiceNow on Panasonic Avionics
TridentCare	Healthcare services	Sparks, MD	1,000–5,000	Not disclosed	ServiceNow AI Platform across operations	ServiceNow on TridentCare
National Hockey League	Sports and entertainment	New York, NY	1,000–5,000	Not disclosed	AI Control Tower	ServiceNow on National Hockey League

Sources: ServiceNow press releases, linked per row. These ten are a public sample, not our database: the full list is built to your filters and includes the companies ServiceNow has not published a story about. Not every company in an industry uses ServiceNow — we find the ones that do, then match them to the job titles you name.

Enterprise and multi-division groups
Upper mid-market companies
Financial services and insurance
Healthcare systems and providers
Telecommunications
Manufacturing and industrials
Public sector and government
Technology and SaaS
Retail and e-commerce
Professional services
Energy and utilities
Education and research

What’s Included in the ServiceNow Customer List?

Twenty-six fields per record, in four groups. Every field is populated before the file ships; a record missing a required field is replaced rather than delivered blank.

Company6

Company name
Website
Industry
Employee size
Revenue band
Country, state and city

Technology4

ServiceNow identified
ServiceNow product where held
Other ITSM and workflow tooling
Signal the match came from

Professional5

Full name
Job title
Department
Seniority
LinkedIn where held

Contact3

Business email
Business phone where held
Verification status

Build the ServiceNow Customer List You Need

Filters combine. Set the ServiceNow product, geography, industry, company size and job titles you sell to, and the brief resolves to a target account list rather than the whole install base.

Targeting

ServiceNow product

ITSM
ITOM
CSM
HRSD

Country

United States
Canada
United Kingdom
Germany

Industry

Manufacturing
Retail
Energy
Healthcare

Company size

10,000+
1,000+
200–1,000

Job title

CIO / VP of IT
ServiceNow Architect
CISO

Target accounts Matching your brief

Company

Alderton Telecom Group

ServiceNow technology

ITSM + ITOM

Executive

Colette Ferreira

Job title

VP of IT Service Management

Business email

c••••@aldertontel••••.com

Direct phone

+1 (206) •••-3947

Target Companies by ServiceNow Product

Where we hold module-level detail, a record carries the specific ServiceNow product an account runs, so a campaign aimed at ITSM does not go to Customer Service Management customers. Tell us the product you care about and we confirm what coverage exists before you order.

IT Service Management (ITSM)

IT Operations Management (ITOM)

IT Asset Management (ITAM)

HR Service Delivery (HRSD)

Customer Service Management (CSM)

Security Operations (SecOps)

Governance, Risk and Compliance

Strategic Portfolio Management

Field Service Management

App Engine and the Now Platform

Now Assist

All 11 products are tracked as targeting tags and filtered from within the ServiceNow customers list. None has a separate install-base list of its own.

Target ServiceNow Customers by Country and Job Title

The markets we can build a ServiceNow list in, and the titles that decide on platform and add-on purchases inside them. Both combine with the ServiceNow product, industry and company size filters.

United States
United Kingdom
Canada
Australia
Germany
France
Netherlands
Ireland
Spain
Italy
Sweden
Switzerland
India
Singapore
Japan
United Arab Emirates
Brazil
Mexico
South Africa
New Zealand

North America
Europe
Asia-Pacific
Middle East
Latin America
Africa

US states we can build a ServiceNow list in. Coverage, not a per-state breakdown of our totals - we publish a US figure, not a split of it.
US state
California
New York
Texas
Illinois
Massachusetts
Washington
Florida
Georgia
Colorado
New Jersey
Pennsylvania
Virginia
Arizona
Ohio
North Carolina
Michigan

All 24 states we cover

The remaining US states we cover.
Minnesota
Oregon
Utah
Tennessee
Maryland
Wisconsin
Missouri
Indiana

What ServiceNow is typically used for in each industry, and the professionals worth targeting there. Descriptions, not adoption rates - we publish no adoption percentages.
Industry	Typical ServiceNow use cases	Professionals to target
Financial services	IT service desk, risk and compliance workflows	CIO, Head of IT Operations, GRC Lead
Healthcare	Clinical service requests, asset and vendor management	CIO, IT Director, Service Desk Manager
Telecommunications	Network operations, customer service workflows	VP Service Operations, CTO
Manufacturing	Plant IT, asset management, field service	IT Director, Operations Lead
Public sector	Citizen services, case management, IT governance	CIO, Program Director
Technology & SaaS	Internal service management and platform engineering	CIO, Platform Owner, ServiceNow Architect
Retail & e-commerce	Store IT support, customer service management	IT Service Manager, CX Director
Professional services	Employee onboarding and internal request handling	Partner, IT Lead, HR Operations
Energy & utilities	Field operations, asset and outage workflows	IT Director, Operations Manager
Insurance	Claims support workflows and IT governance	CIO, Head of Digital Operations
Education	Student and staff service desks, IT asset tracking	CIO, Director of IT Services
Logistics & transport	Incident management and operational workflows	IT Operations Manager, Service Owner

Decision-maker job titles

Decision-maker job titles at companies running ServiceNow, with the department each sits in and the platform decisions it owns.
Job title	Department	Decides on
CIO	Technology	Owns the platform and the budget behind it
CTO	Technology	Owns architecture and integration decisions
VP of IT	Technology	Day-to-day owner of the service estate
IT Service Management Director	IT Operations	Owns ITSM process and tooling
Head of IT Operations	IT Operations	Runs incident, problem and change
ServiceNow Administrator	IT	Configures the instance and gatekeeps change
ServiceNow Developer	IT	Builds applications on the Now Platform
ServiceNow Architect	IT	Designs the platform roadmap and integrations
Service Desk Manager	IT Support	Owns the queue the platform runs
CISO	Security	Evaluates Security Operations and risk workflows
HR Operations Director	Human Resources	Owns HR Service Delivery workflows
Procurement Manager	Finance	Signs the renewal

Records are filtered by title and seniority, and most campaigns run two or three of these in parallel rather than one. Per-title volumes are not published because none is measured; tell us the titles you want and the count comes back with the sample.

How ServiceNow Users Email List Data Is Sourced

6 channels feed the contact record. This is where the executive and their business email come from; how the ServiceNow technology tag itself is established is a separate step, covered below.

Company websites

Public pages, careers sites and customer-facing material.

Job postings

Roles asking for ServiceNow skills are a strong platform signal.

Public announcements

Press releases and company statements naming a service-management program.

Professional profiles

Public profiles listing ServiceNow roles and certifications.

Business directories

Firmographics: size, industry, location, website.

Technology signals

Public web and infrastructure indicators.

Records are acquired through these channels and no others. EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling for California and CAN-SPAM suppression on US sends.

How We Verify ServiceNow Customer Data

6 gates. A record clears all 6 before it ships, and the checks run on a cycle rather than once at ingest.

01Identify

Find the company

Match a company to ServiceNow from public signals.

02Confirm

Check the company

Confirm name, website, industry, size and location.

03Match

Find the professional

Identify people in the job titles you asked for.

04Verify

Check the contact

Validate the business email and phone we hold.

05Clean

Standardize and de-duplicate

One row per person, consistent field formats.

06Deliver

Send the file

CSV or Excel, mapped to your columns on request.

Email List of Companies That Use ServiceNow Sample

What a delivered ServiceNow customer dataset looks like. Every column below ships with the file, and each row is one account joined to one named executive.

servicenow-customers-list.csvVerifiedServiceNow technologyCRM-ready

Illustrative sample of a delivered ServiceNow customer list. The companies and executives are composites and the email and phone values are masked, so no row here is a real contact record.
Company	Industry	Location	Employees	ServiceNow	Executive	Contact role	Department	Business email	Business phone
Sample Ridgeline Systems	Software & SaaS	Portland, OR	580	ITSM + Now Assist	Amara Nwachukwu	Director of IT Service Management	IT Operations	a••••@sampleridgeline.com	+1 (503) •••-2914
Sample Copperfield Bank	Financial services	Dallas, TX	3,100	ITSM + SecOps	Henrik Aaltonen	Chief Information Officer	Technology	h••••@samplecopperfield.com	+1 (214) •••-6073
Sample Ironwood Manufacturing	Manufacturing	Toledo, OH	4,250	ITOM + ITAM	Sofia Berenguer	Head of IT Operations	IT Operations	s••••@sampleironwood.com	+1 (419) •••-5182
Sample Tidewater Retail Group	Retail & e-commerce	Richmond, VA	6,150	CSM + Field Service	Julian Oyelowo	Director of Customer Operations	Customer Service	j••••@sampletidewater.com	+1 (804) •••-7350
Sample Ashford Consulting	Professional services	Hartford, CT	520	ITSM	Beatrix Lindqvist	ServiceNow Administrator	IT	b••••@sampleashford.com	+1 (860) •••-4429
Sample Summit Wireless	Telecommunications	Phoenix, AZ	8,100	CSM + ITOM	Rafael Montoya	VP Service Operations	Operations	r••••@samplesummitwireless.com	+1 (602) •••-9061
Sample Quarrywood Health	Healthcare	Des Moines, IA	2,300	ITSM + HRSD	Ndidi Balogun	Director of Digital Workplace	IT	n••••@samplequarrywood.com	+1 (515) •••-3718
Sample Cobalt Freight	Logistics	Kansas City, MO	3,050	App Engine + ITSM	Viktor Halloran	ServiceNow Developer	IT	v••••@samplecobaltfreight.com	+1 (816) •••-8245

How widely is ServiceNow used

How Many Companies Use ServiceNow?

ServiceNow reported approximately 8,700 customers as of December 31, 2025 in its annual report, across a wide variety of industries, and says 85% of the Fortune 500 use it. Its Q4 and full-year 2025 results put total revenue at $13.28B, up 21% year over year, with subscription revenue of $12.88B. The install base skews large and is getting larger: ServiceNow ended 2025 with 603 customers spending more than $5 million a year, up 20% on the year before.

Sources: ServiceNow 10-K, year ended 31 December 2025 (SEC) · ServiceNow — Q4 and full-year 2025 results · ServiceNow Investor Relations · ServiceNow — Fortune 500 figure

Those are ServiceNow’s own figures for its business, not a measure of our database. A customer of ServiceNow is a company that buys from ServiceNow; our coverage — 5,927+ US companies and 85K+ contacts — is what we hold records for. The two are never presented here as the same number.

Built for Teams Selling Into ServiceNow Accounts

The same install-base data supports very different briefs, depending on what you sell around ServiceNow.

Sales prospecting

Find companies already invested in the platform and reach the executives who own it.

Account-based marketing

Build account lists around a known technology footprint.

Cold email outreach

Named professionals rather than shared inboxes.

Integration campaigns

Target companies likely to need ServiceNow connected to other systems.

Consulting campaigns

Reach companies that may need implementation, migration or optimization work.

App and plugin marketing

Reach the administrators and architects who evaluate what gets installed.

Recruitment

Companies likely to hire administrators, developers and architects.

Market research

Understand how workflow-platform adoption is distributed across a segment.

Territory planning

Size and split territories against a real footprint.

Why Use BizzContacts for ServiceNow Customer Data?

Four things joined in one record. Separately they are available elsewhere; joined and verified together, they are a target account list.

Company-level ServiceNow intelligence

Start from the technology, not from a general company list.

Decision-maker contacts

Named professionals in the roles that own the platform, not a switchboard.

Custom list building

We build to the brief you send rather than selling a stock file.

Geographic targeting

One country, a short list of US states, or a single metro.

Industry targeting

Twelve industry segments, combinable with every other filter.

Job-title targeting

Down to ServiceNow administrator and service desk manager, not just C-level.

Business email data

Work email and phone for those professionals, where we hold it.

Sample before purchase

Review real rows built to your filters before you commit.

Human support

Custom requirements go to a person who answers.

Custom

Built to your brief

No off-the-shelf file. You set the filters.

Free

Sample before you buy

Real rows against your own targeting. No card.

CSV

Ready for your CRM

Plain columns, mapped to your template on request.

Human

A person on the brief

Custom requests go to someone, not a form queue.

Looking for Companies Using ServiceNow?

Tell us the ServiceNow technology, industry, geography, company size and executives you want to reach. We build the list to your targeting brief and send a sample first.

Request ServiceNow customer sample See pricing

ServiceNow Customers List FAQs

What is a ServiceNow customers list?

A ServiceNow customers list is a B2B database of companies identified as using ServiceNow, together with business contact details for the professionals who work at them. It combines company data, contact data and technology data in one record.

How can I find companies using ServiceNow?

Tell us the market you want and we identify the companies. Most buyers narrow by country, US state or city, industry, company size, ServiceNow product and job title, then we build the list around that brief.

How many companies use ServiceNow?

ServiceNow reported approximately 8,700 customers as of December 31, 2025, in its annual report, and says 85% of the Fortune 500 use it. That is ServiceNow's own count of its customers, not a measure of our database - the two are different things and we never present one as the other. Our own coverage is 5,927+ US companies using ServiceNow and 85K+ ServiceNow contacts in total.

How many ServiceNow contacts does BizzContacts have?

We hold 85K+ ServiceNow contacts in total, across 5,927+ US companies using ServiceNow and further companies outside the United States. Ask us and we will tell you exactly what coverage exists for the segments and job titles you want before you order.

Can I get an email list of companies using ServiceNow?

Yes. An email list of ServiceNow customers is the most common request. You get work email addresses for named professionals at companies we associate with ServiceNow, not shared inboxes.

Where can I find a list of companies using ServiceNow in the USA?

Here. We cover 5,927+ US companies using ServiceNow, and you can target them from a single metro up to the whole country, combining location with industry, company size and job title. Ten named examples - including FedEx, PayPal, Honeywell and Leidos - are listed on this page with the ServiceNow press release naming each one.

What information is included in a ServiceNow users list?

Depending on your requirements and what we hold, a record can include company name, website, industry, employee size, revenue band, location, the ServiceNow technology identified, contact name, job title, department, seniority, business email and business phone.

Can I filter ServiceNow customers by industry?

Yes. Financial services, healthcare, telecommunications, manufacturing, public sector, technology, retail, professional services, energy and utilities, insurance, education and logistics are all available as filters, and they combine with every other criterion.

Can I filter ServiceNow users by location?

Yes. Order one country, a short list of US states, or a single city. Location combines with every other filter, so you can ask for one industry in one state at one company size.

Can I target decision-makers at companies using ServiceNow?

Yes. Platform decisions rarely sit with one person, so most buyers ask for several roles at the same account - CIO, CTO, VP of IT, IT Service Management Director, Head of IT Operations and CISO among them.

Does the database include ServiceNow administrators and developers?

Yes, where we hold them. ServiceNow administrators, developers and architects often evaluate applications, integrations and consulting services before anyone senior sees a proposal, which makes them among the most requested roles on this list.

Can I get ServiceNow customer data by company size?

Yes. Filter by employee band or revenue band - mid-market or enterprise - so the list matches the deal size you actually sell to. ServiceNow's install base skews large: it reported 603 customers spending over $5 million a year at the end of 2025.

How often is ServiceNow customer data updated?

Records are re-checked on an ongoing cycle rather than at a fixed interval, and each record is checked again before your file ships. The date the data behind this page was last reviewed is shown in the verification section.

Can I get a sample of the ServiceNow customers list before purchasing?

Yes. Request a free sample built to your own filters and review the data before you order. No card needed.

Is BizzContacts affiliated with ServiceNow?

No. BizzContacts is an independent B2B data provider. We are not affiliated with, endorsed by, certified by or sponsored by ServiceNow, Inc., and ServiceNow product names are their trademarks.

What industries use ServiceNow the most?

ServiceNow is used across industries rather than concentrated in one, with particularly heavy use in financial services, telecommunications, healthcare, manufacturing, technology and the public sector - anywhere a large internal service desk exists. The ten named companies on this page span logistics, financial services, industrials, defense IT, retail, software, aviation, healthcare and sport.

Can I target companies using specific ServiceNow products?

You can ask, and we confirm what coverage is available for that product before you order. Module-level detail such as ITSM, ITOM, CSM, HRSD or SecOps is not guaranteed on every record, so we tell you what exists for your filters rather than promising it up front.

What is ServiceNow technographic data?

Technographic data records which technologies a company uses. ServiceNow technographic data identifies companies associated with ServiceNow, so you can target by what a company runs rather than only by its size, industry or location.

Other Technology Install Base Lists

ServiceNow is one of 143 technologies we track. Every list works the same way: the companies running that technology, and the executives behind those accounts.

ERP

30 more

CRM and support

11 more

Cloud and infrastructure

7 more

Healthcare

5 more

Marketing and commerce

5 more

Data and analytics

10 more

Security and identity

HR and productivity

14 more

More technologies

7 more

Browse all technology install bases