Key Takeaways
- Infor is one of the largest enterprise software companies with approximately 65,000+ customers across 175 countries.
- Privately held by Koch Industries since 2020 ($13B acquisition). Prior owner Golden Gate Capital.
- BizzContacts maintains 11,800+ verified Infor records with 99% accuracy and 97.3% inbox deliverability.
- Discrete manufacturing accounts for ~32% of customers, the densest vertical.
- Mid-market enterprise (1,000-4,999 employees) is the densest Infor M3/LN cohort.
- Lawson S3 is dominant in US healthcare HRMS and facing active Workday HCM displacement.
- United States accounts for ~49% of customers; Europe ~31% (the strongest non-US Infor concentration).
- Infor XA (MAPICS) and LX (BPCS) IBM i legacy customers face active CloudSuite migration decisions.
Infor Install Base by the Numbers
Quotable statistics on the Infor install base, sourced from Infor disclosures, Inforum conference materials, and BizzContacts proprietary verification.
What Is the Infor Customers List?
The Infor customers list is a verified, regularly refreshed database of process and discrete manufacturers, distributors, healthcare systems, hotels and hospitality operators, and public sector organisations (typically 100-200,000+ employees) running Infor in production, with named CIO, CTO, VP Manufacturing, VP Operations, Director of IT, Plant Manager, Director of Manufacturing Operations, VP Healthcare IT, VP Hospitality IT, CFO, and Infor product leadership at each account. Every record on the BizzContacts Infor list is tagged with the specific Infor products in production (CloudSuite Industrial, CloudSuite Distribution, CloudSuite Food and Beverage, CloudSuite Fashion, CloudSuite Aerospace and Defense, CloudSuite Automotive, CloudSuite Chemicals, CloudSuite Equipment, CloudSuite HCM, CloudSuite Healthcare, CloudSuite Hospitality, CloudSuite Public Sector, M3 process and discrete, LN/Baan, SyteLine, XA/MAPICS legacy, LX/BPCS legacy, Lawson S3, EAM, HMS, PLM, Birst, Coleman AI, OS, ION), Infor product release version, deployment model (CloudSuite cloud, multi-tenant, single-tenant, on-premises, IBM i), industry suite, company firmographics, employee count, industry sub-segment (discrete manufacturing, process manufacturing, distribution, F&B, fashion, A&D, automotive, chemicals, equipment, HCM, healthcare, hospitality, public sector), and named decision-makers on every record.
The list feeds outbound prospecting for modern manufacturing ERP alternatives (SAP S/4HANA, Microsoft Dynamics 365 F&O, NetSuite, IFS, Epicor Kinetic, Acumatica, Plex Systems, QAD targeting Infor M3/LN/SyteLine customers for ERP displacement), modern healthcare HRMS alternatives (Workday HCM, Oracle HCM Cloud targeting Infor Lawson S3 healthcare customers, an exceptionally active displacement market), modern hospitality ERP alternatives (Oracle Opera Cloud, Mews, Cloudbeds targeting Infor HMS customers), modern EAM and asset management (IBM Maximo, IFS EAM, eMaint targeting Infor EAM customers), modern PLM and PDM (Aras, PTC Windchill, Siemens Teamcenter, Dassault ENOVIA targeting Infor PLM customers), modern manufacturing execution systems (MES, Tulip, FactoryOS, Plex MES competing with Infor MES), modern manufacturing AI and quality (Augury, Uptake, modern manufacturing AI), modern supply chain planning (Kinaxis, o9, OMP, Blue Yonder competing with Infor Networked Order Management), modern shop floor IoT and OEE platforms, modern food traceability and quality for CloudSuite F&B customers, modern fashion PLM and product calendar for CloudSuite Fashion customers, modern aerospace MRO and PLM for CloudSuite A&D, modern automotive MES and ERP for CloudSuite Automotive, modern chemicals process manufacturing for CloudSuite Chemicals, modern IBM i modernisation services for XA/LX/Lawson legacy customers facing IBM i platform decisions (Profound Logic, LANSA, Rocket Software), modern data warehouse and analytics replacing Infor Birst (Snowflake, Databricks targeting Infor Birst customers), and competing AI assistants challenging Infor Coleman AI. Records ship with company firmographics, named decision-makers, and audit-trail metadata.
Why an Infor Customer List Matters in 2026
The Infor install base is in active migration motion across multiple platform decisions: Infor M3 customers face the choice of CloudSuite migration vs SAP S/4HANA or Microsoft Dynamics 365 F&O alternative. Infor LN (Baan) customers face CloudSuite Aerospace and Defense migration vs IFS or SAP S/4HANA Aerospace. Infor SyteLine customers face CloudSuite Industrial migration vs Epicor Kinetic, Acumatica, or NetSuite alternative. Infor XA (MAPICS) and LX (BPCS) customers face IBM i platform end-of-life decisions vs CloudSuite migration vs SAP/Microsoft alternative. Infor Lawson S3 healthcare customers face Workday HCM or Oracle HCM Cloud migration (the displacement market is exceptionally active given Workday's penetration of large healthcare systems). Infor HMS customers face Oracle Opera Cloud migration. The Koch Industries-era strategy (since 2020) emphasizes CloudSuite cloud migration and industry-specific cloud suites.
Infor's industry suite breadth is exceptional but creates depth gaps where specialist vendors regularly win: modern aerospace MRO (IFS Aerospace, Trax for Tier 1 aerospace), modern automotive MES (Plex Systems for shop floor, Tulip for connected workers), modern food traceability and quality (Bizerba, Quality Systems Integrators, modern food quality), modern fashion PLM and product calendar (Centric Software, Bamboo Rose for fashion-specific PLM), modern healthcare HCM displacing Lawson S3 (Workday HCM healthcare-specific implementations, Oracle HCM Cloud), modern hospitality PMS displacing Infor HMS (Oracle Opera Cloud at strategic enterprise, Mews and Cloudbeds at mid-market), modern EAM with deeper IoT (IFS EAM, IBM Maximo for asset-intensive industries), and modern chemicals process manufacturing (SAP S/4HANA Chemicals, AspenTech for process chemicals).
BizzContacts isolates the Infor install base as a separately filterable cohort so vendors can run focused outbound into CIOs, VPs Manufacturing, VPs Healthcare IT, VPs Hospitality IT, Directors of IT, Plant Managers, and CFOs across the entire Infor customer base.
Manufacturers and Operators Running Infor
Infor concentrates in discrete manufacturing (the densest single vertical, ranging from SMB job shops on SyteLine to Tier 1 aerospace and defense on LN to global automotive on M3 and CloudSuite Automotive), process manufacturing (M3 and LX/BPCS legacy for food and beverage, chemicals, pharmaceutical, consumer packaged goods), distribution (CloudSuite Distribution for wholesale, distribution and 3PL), food and beverage (CloudSuite Food and Beverage with deep food traceability and quality management), fashion (CloudSuite Fashion with product calendar and merchandise planning), aerospace and defense (CloudSuite Aerospace and Defense built on LN/Baan), automotive (CloudSuite Automotive for Tier 1 and Tier 2 automotive suppliers, OEMs), chemicals (CloudSuite Chemicals built on M3 and LX), equipment (CloudSuite Equipment for industrial and construction equipment manufacturers), healthcare (Lawson S3 historically dominant in US healthcare HRMS, CloudSuite Healthcare for clinical and operational), hospitality (Infor HMS for hotels and resorts, particularly strong in luxury and select-service hotel brands), public sector (Lawson S3 and CloudSuite Public Sector for state and local government, education), retail (CloudSuite Retail for specialty retail), and other industries.
Customer skew is broad with strong presence across all sizes from SMB manufacturers (50-249 employees on SyteLine / CloudSuite Industrial) to global enterprise (200,000+ employees on M3 multi-instance and CloudSuite enterprise deployments). Approximately 14% are SMB manufacturers (under 250 employees, SyteLine or CloudSuite Industrial), 22% are growing mid-market (250-999 employees, mix of SyteLine, M3, LX), 28% are mid-market enterprise (1,000-4,999 employees, full M3 or LN), 22% are large enterprise (5,000-19,999 employees, multi-module suite), and 14% are global enterprise (20,000+ employees with strategic Infor CloudSuite + LN/M3 deployments). BizzContacts focuses on mid-market enterprise and larger where outbound vendor pitches have commercial value.
Sample Manufacturers and Operators Running Infor
A representative sample of named Infor customers across discrete and process manufacturing, distribution, healthcare, hospitality, and public sector verticals, drawn from public Infor customer references and Inforum conference materials.
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Infor Adoption by Industry
Infor concentrates broadly across manufacturing, distribution, healthcare, hospitality, and public sector with industry-specific CloudSuite product lines.
Discrete manufacturing accounts for approximately 32% of Infor customer count, the densest vertical concentration driven by SyteLine, M3, LN at SMB through global enterprise.
Healthcare is exceptionally strong for Infor with Lawson S3 historically the dominant US healthcare HRMS at large health systems including Cleveland Clinic, Mayo Clinic, Johns Hopkins Medicine.
Aerospace and Defense is the densest vertical for Infor LN (Baan) given LN's deep complex equipment and configure-to-order manufacturing capabilities.
Hospitality is exceptionally strong for Infor HMS at luxury and select-service hotel brands including Marriott, Hilton, Hyatt segments.
Food and Beverage CloudSuite F&B provides deep food traceability and quality management for global F&B manufacturers including Mars, PepsiCo segments, Heineken.
Infor Adoption by Country
Infor is a global ERP platform with strong presence across 175 countries.
The United States accounts for approximately 49% of Infor customer count reflecting Lawson healthcare/public-sector strength and broader manufacturing presence.
Europe collectively (Germany + UK + France + Netherlands + Italy + Belgium + Sweden + Spain + other EU) accounts for approximately 31% of customers, the strongest non-US Infor concentration anywhere with deep LN/Baan manufacturing presence.
North America (USA + Canada + Mexico) together account for approximately 56% reflecting strong US healthcare/public-sector plus Canadian and Mexican manufacturing.
Infor's global presence across 175 countries reflects deep multi-country localisation across LN, M3, and CloudSuite product lines.
Infor Customers by US State
Infor US deployments span all 50 states with concentration in manufacturing, healthcare, and hospitality hubs.
Ohio concentration is exceptional driven by Cleveland Clinic (one of the largest Lawson S3 healthcare deployments in the US) and broader Ohio manufacturing.
Rochester Minnesota hosts Mayo Clinic, another flagship Lawson S3 healthcare deployment alongside Polaris Industries (Medina) Infor M3 manufacturing.
Wichita Kansas hosts emerging aerospace manufacturing cluster including Cascade Aerospace Components on Infor LN with CloudSuite Aerospace and Defense.
Maryland concentration spans Johns Hopkins Medicine (Lawson healthcare), Marriott (HMS hospitality), and Lockheed Martin (LN A&D segments).
Infor Customer Size Distribution (focused on Mid-Market Enterprise and Larger where outbound matters)
Infor spans SMB through global enterprise. BizzContacts focuses on Mid-Market Enterprise (1,000-4,999 employees) and larger where outbound vendor pitches have commercial value.
Mid-market enterprise (1,000-4,999 employees) is the densest Infor M3/LN cohort and the highest-velocity outbound segment. Lower and upper large enterprise (5,000-49,999 employees) represent strategic high-ARR Infor deployments with deep multi-module CloudSuite penetration.
Decision-Makers at Infor Customer Accounts
Infor buying decisions cluster around CIO/IT leadership, manufacturing operations, healthcare IT, hospitality IT, and finance.
The Director of IT/Business Applications is uniquely Infor M3/LN/SyteLine/Lawson-aware. CIO for strategic platform pitches. VP Manufacturing Operations and Plant Manager for shop-floor and manufacturing-specific pitches. VP Healthcare IT for Lawson displacement pitches. VP Hospitality IT for HMS displacement pitches. CFO for financial modules and strategic ERP migration.
Reach these Infor decision-makers this week.
Verified Infor customer contacts with named CIO, ERP Manager, CFO, and procurement titles. 97.4% inbox deliverability.
Technology Ecosystem Around Infor Customers
Infor customers run a predictable adjacent stack of CRM, productivity, MES, EAM, supply chain, and AI/analytics tools.
Infor vs SAP S/4HANA vs Microsoft Dynamics 365 F&O vs IFS vs Epicor
Infor and the four largest competing enterprise ERP platforms compared by buyer focus and BizzContacts coverage.
Infor wins on industry suite breadth (12+ industry-specific CloudSuite editions) and healthcare/hospitality. SAP S/4HANA wins on global enterprise scale. Microsoft wins on Office 365 ecosystem and mid-market. IFS wins on aerospace and asset-intensive. Epicor wins on modern discrete manufacturing UX.
Why Outbound Teams Use the Infor Customers List
Sell into CIOs and VPs Manufacturing at manufacturers running Infor
Reach the actual decision-makers at Infor M3/LN/SyteLine accounts.
Pitch modern manufacturing ERP alternatives
SAP S/4HANA, Microsoft Dynamics 365 F&O, NetSuite, IFS, Epicor target Infor customers.
Position modern healthcare HCM alternatives
Workday HCM, Oracle HCM Cloud target Infor Lawson S3 healthcare customers for displacement.
Run modern hospitality PMS campaigns
Oracle Opera Cloud, Mews, Cloudbeds target Infor HMS customers.
Pitch modern EAM alternatives
IBM Maximo, IFS EAM, eMaint target Infor EAM customers.
Event marketing for Inforum
Drive event engagement around Infor's annual customer conference.
Which Businesses Can Use the Infor Customers List
Infor sits at the centre of manufacturing, healthcare, hospitality, and public sector operations across discrete and process manufacturing, distribution, F&B, fashion, A&D, automotive, chemicals, healthcare HRMS, hospitality PMS, and public sector ERP. The buyers below are the most common purchasers of the BizzContacts Infor customers list.
Modern manufacturing ERP alternatives
SAP S/4HANA, Microsoft Dynamics 365 F&O, NetSuite, IFS, Epicor Kinetic, Acumatica, Plex Systems, QAD target Infor M3/LN/SyteLine customers for ERP displacement.
Use case: Modern ERP displacement, manufacturing-specific UX, cloud-native ERP migration.
Modern healthcare HCM alternatives
Workday HCM, Oracle HCM Cloud target Infor Lawson S3 healthcare customers for displacement, the most active displacement market in healthcare HRMS.
Use case: Modern healthcare HCM, cloud-native HRMS, large health system displacement.
Modern hospitality PMS alternatives
Oracle Opera Cloud, Mews, Cloudbeds target Infor HMS customers for hospitality PMS displacement.
Use case: Modern hospitality PMS, cloud-native hotel ERP, luxury/select-service displacement.
Modern EAM alternatives
IBM Maximo, IFS EAM, eMaint target Infor EAM customers for asset management displacement.
Use case: Modern EAM, IoT-integrated asset management, asset-intensive industry displacement.
Modern PLM alternatives
Aras, PTC Windchill, Siemens Teamcenter, Dassault ENOVIA target Infor PLM customers for PLM displacement.
Use case: Modern PLM, configure-to-order PLM, fashion-specific PLM, F&B-specific PLM.
Modern supply chain planning
Kinaxis, o9, OMP, Blue Yonder target Infor Networked Order Management customers for SCP.
Use case: Modern supply chain planning, demand forecasting, S&OP, integrated business planning.
IBM i modernisation services
Profound Logic, LANSA, Rocket Software target Infor XA/LX/Lawson legacy IBM i customers for IBM i modernisation.
Use case: IBM i modernisation, RPG to modern stack migration, IBM i to cloud migration.
Modern data warehouse and analytics
Snowflake, Databricks target Infor Birst customers for modern data platform migration.
Use case: Modern cloud data warehouse, modern analytics, ML-native data platform displacement.
If your product or service touches modern manufacturing ERP, modern healthcare HCM, modern hospitality PMS, modern EAM, modern PLM, modern supply chain planning, IBM i modernisation services, or modern data warehouse at an Infor-running organisation, the BizzContacts Infor list is the most direct path to qualified CIO, VP Manufacturing, Director of IT, Plant Manager, VP Healthcare IT, VP Hospitality IT, and CFO decision-makers.
Why Businesses Purchase the Infor Email List
Manufacturing and healthcare title precision
CIO, VP Manufacturing, Director of IT, VP Healthcare IT, Plant Manager at Infor-running organisations.
Infor product filtering
Filter by CloudSuite Industrial / Distribution / F&B / Fashion / A&D / Automotive / Chemicals / Equipment / HCM / Healthcare / Hospitality / Public Sector, M3, LN, SyteLine, XA, LX, Lawson S3, EAM, HMS, PLM, Coleman AI.
Deployment model filtering
Filter by CloudSuite cloud vs multi-tenant vs single-tenant vs on-premises vs IBM i legacy.
Industry suite filtering
Filter by discrete vs process manufacturing vs F&B vs fashion vs A&D vs automotive vs chemicals vs healthcare vs hospitality vs public sector.
Legacy migration filtering
Filter by Infor XA / LX / Lawson S3 legacy IBM i customers facing platform migration decisions.
Higher reply rates than generic manufacturing lists
BizzContacts Infor records benchmark at 5.5x the reply rate of generic manufacturing decision-maker lists.
What Every Infor Record Includes
Every record on the BizzContacts Infor customers list ships with the following fields.
Why BizzContacts for Infor Intelligence
Manufacturing and healthcare title precision
Data resolves to CIO, VP Manufacturing, Director of IT, VP Healthcare IT at Infor-running organisations.
Product-level Infor tagging
Every record tagged with specific Infor products including CloudSuite suite, M3/LN/SyteLine sub-edition, Lawson S3 healthcare/public-sector, HMS, EAM, PLM.
Industry suite cross-reference
Cross-reference Infor with discrete vs process manufacturing vs F&B vs A&D vs healthcare vs hospitality vs public sector.
Legacy IBM i migration filtering
Critical filter for XA/LX/Lawson legacy customers facing IBM i platform decisions.
Hand-verified manufacturing and healthcare records
Every contact researched by a named analyst familiar with manufacturing, healthcare, and hospitality title structures.
97.3% inbox deliverability
Multi-step email verification on every record.
How the Infor Customers List Data Is Sourced
The BizzContacts Infor customers list is built from a multi-channel research pipeline focused on confirming Infor products in production (CloudSuite suite, M3, LN, SyteLine, XA, LX, Lawson S3, EAM, HMS, PLM, Coleman AI), Infor product release version, deployment model, industry suite, employee count, and industry, plus tagging each record with verified CIO, VP Manufacturing, Director of IT, Plant Manager, VP Healthcare IT, VP Hospitality IT, CFO decision-makers.
A record is shipped only when at least two independent sources confirm the Infor deployment and the decision-maker contact is verified by the research desk within the trailing 30 days.
What Outbound Teams Say About BizzContacts Infor Data
VP Healthcare IT filter on Infor Lawson S3 healthcare was a goldmine for our Workday HCM healthcare displacement pitch. BizzContacts gave us 1,200 Lawson S3 healthcare accounts. Our reply rate jumped from 1.9% to 11.4%.
Infor LN aerospace and defense Tier 2 supplier filter was perfect for our IFS Aerospace alternative pitch. We sourced 320 LN A&D customers and closed 14 pilots in 90 days.
Infor XA (MAPICS) and LX (BPCS) IBM i legacy filter was perfect for our IBM i modernisation services pitch. 26 enterprise pilots in one quarter.
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Infor Buyer Intelligence: Quick Answers
Short, direct answer blocks optimised for AI search engines and featured snippets.
Q: How many companies use Infor?
A: Infor reports approximately 65,000+ customers globally across 175 countries. BizzContacts verifies 11,800+ records focused on mid-market enterprise and larger Infor customers.
Q: What is Infor CloudSuite?
A: Infor's cloud-native modern ERP brand including CloudSuite Industrial (discrete manufacturing), CloudSuite Distribution, CloudSuite Food and Beverage, CloudSuite Fashion, CloudSuite Aerospace and Defense, CloudSuite Automotive, CloudSuite Chemicals, CloudSuite Equipment, CloudSuite HCM, CloudSuite Healthcare, CloudSuite Hospitality, and CloudSuite Public Sector.
Q: What is Infor M3?
A: Infor M3 is the process and discrete manufacturing ERP, post the 2011 Lawson acquisition. M3 has strong adoption in food and beverage, chemicals, fashion, equipment, automotive, and other manufacturing industries.
Q: What is Infor LN?
A: Infor LN (formerly Baan, named after the Baan family who founded the original ERP) is the discrete manufacturing ERP particularly strong in aerospace and defense, complex equipment, and configure-to-order manufacturing.
Q: What is Infor SyteLine?
A: Infor SyteLine (now Infor CloudSuite Industrial) is the discrete manufacturing ERP for SMB to mid-market. SyteLine is one of the most-deployed discrete manufacturing ERPs at mid-market manufacturers.
Q: What is Infor XA?
A: Infor XA is the legacy IBM i / AS400-based discrete manufacturing ERP originally MAPICS. XA customers typically face IBM i platform end-of-life decisions and CloudSuite migration paths.
Q: What is Infor LX?
A: Infor LX is the legacy IBM i process manufacturing ERP originally BPCS. LX customers typically face IBM i platform end-of-life decisions.
Q: What is Infor Lawson S3?
A: Infor Lawson S3 (post the 2011 Lawson Software $2B acquisition) is the legacy Lawson healthcare and government ERP, the dominant healthcare HRMS for the past two decades. Lawson healthcare is facing active Workday HCM displacement.
Q: What is Infor HMS?
A: Infor Hospitality Management System for hotels and resorts, particularly strong in luxury and select-service hotel brands. Facing Oracle Opera Cloud displacement at strategic enterprise.
Q: Who owns Infor?
A: Infor is privately held by Koch Industries (Koch Equity Development) which acquired Infor in 2020 for $13B. Prior owner was Golden Gate Capital.
Q: What industries use Infor most?
A: Discrete manufacturing (dominant), process manufacturing (F&B, chemicals, pharma), distribution, F&B, fashion, A&D, automotive Tier 1/2 and OEM, chemicals, industrial and construction equipment, healthcare provider (Lawson dominant), hospitality, public sector, retail, pharmaceutical, higher education.
Q: Where is the largest Infor install base?
A: United States accounts for ~49% of customers. Europe (Germany + UK + France + Netherlands + Italy + Belgium + Sweden + Spain) ~31%. North America ~56% of total.
Q: How accurate is the BizzContacts Infor list?
A: 99% record-accuracy SLA, 97.3% inbox deliverability, 30-day replacement guarantee.
Q: Can I filter by Infor product and deployment model?
A: Yes, by CloudSuite suite, M3/LN/SyteLine/XA/LX/Lawson product line, plus CloudSuite cloud/multi-tenant/single-tenant/on-premises/IBM i legacy deployment.
Q: Can I filter by industry suite?
A: Yes, by Industrial Manufacturing, Distribution, F&B, Fashion, A&D, Automotive, Chemicals, Equipment, HCM, Healthcare, Hospitality, Public Sector.
People Also Ask About Infor Customers
Infor Customers List FAQs
Related Pages Inside BizzContacts
Related install-base and decision-maker resources for vendors selling into the Infor ecosystem.
