What is the price of the Epicor list?

Per-record with volume tiers starting at 1,000 records.

Can I request a free sample?

Yes, 50 records segmented by your ICP.

How often is the list updated?

Weekly re-verification, 30-day decision-maker validation cycle.

Can I filter by industry vertical?

Yes, by discrete manufacturing, process manufacturing, wholesale distribution, electrical/plumbing, lumber/building materials, automotive Tier supplier, retail counter, automotive aftermarket.

What file formats does the list ship in?

CSV, XLSX, and direct CRM enrichment APIs.

What is the bounce rate?

Under 2.6% across the trailing 12 months.

What is the replacement policy?

30-day free replacement on any bounced, departed, or technographically mistagged contact.

Epicor Customers List

Reach 8,900+ Verified CIO, VP Manufacturing, Plant Manager, and VP Distribution Decision-Makers at Discrete Manufacturers, Wholesale Distributors, Lumber and Building Materials, Automotive Aftermarket, and Retail Counter Operations Running Epicor Kinetic and Prophet 21.

Reviewed by BizzContacts EditorialLast reviewed 2026-06-11

Epicor Software is the leading mid-market discrete manufacturing and distribution ERP, with approximately 27,000+ customers globally running Epicor Kinetic, Prophet 21, Eclipse, BisTrack, Tropos, CMS, Eagle, and industry-specific ERP suites. Epicor was founded in 1972 (as Activant) and has been through multiple ownership transitions, currently privately held by Clayton, Dubilier and Rice (CD&R, which acquired Epicor from KKR in 2020 for $4.7B). The platform spans Epicor Kinetic (the flagship discrete manufacturing ERP, formerly Epicor ERP, the modern cloud-native rebranded version), Epicor Prophet 21 (P21, the dominant distribution ERP for wholesale distribution, particularly strong in industrial distribution, MRO, electrical, plumbing, HVAC, building materials), Epicor Eclipse (electrical, plumbing, PVF wholesale distribution, the dominant ERP in these verticals), Epicor BisTrack (lumber, building materials, hardlines distribution), Epicor LumberTrack (lumber industry specific), Epicor ECC (Electronic Catalog Content for distribution), Epicor Tropos (process manufacturing for chemicals, food and beverage, pharmaceutical), Epicor CMS (automotive Tier 1 and Tier 2 supplier ERP), Epicor DocStar (ECM and document management), Epicor Vista (legacy small business), Epicor Avante (legacy SMB manufacturing), Epicor iScala (international SMB manufacturing for non-US deployments), Epicor Indago WMS (warehouse management), Epicor Industry ERP Cloud, Epicor Grow AI (post 2024 acquisition of Grow.com for BI and AI analytics), Epicor Connected Process Control (shop floor IoT and quality), Epicor EagleSoft (small retail counter), Epicor Eagle (hardware and lumber retail counter), and Epicor for Automotive Aftermarket (auto parts distribution).

The BizzContacts Epicor customers list captures this discrete manufacturing and distribution cohort as a separately tagged segment, distinct from SAP S/4HANA (the enterprise ERP leader at https://bizzcontacts.com/installed-base/sap-s4hana/), Infor (the broad ERP competitor with M3/LN/SyteLine at https://bizzcontacts.com/installed-base/infor/), Microsoft Dynamics 365 F&O and Business Central, NetSuite (Oracle SMB cloud ERP), IFS (modern ERP for asset-intensive industries), Sage X3 (mid-market ERP), Acumatica (modern cloud ERP for distribution and manufacturing), Plex Systems (Rockwell-owned automotive manufacturing ERP), QAD (process manufacturing competitor), Global Shop Solutions (discrete manufacturing SMB), DELMIAworks formerly IQMS (Dassault manufacturing ERP), and modern distribution ERPs (Sage Intacct for distribution, Acumatica Distribution, NetSuite Distribution) audiences. We maintain 8,900+ verified Epicor customer records with company firmographics, tagged Epicor products in production (Kinetic, Prophet 21, Eclipse, BisTrack, LumberTrack, Tropos, CMS, DocStar, Vista, Avante, iScala, Indago WMS, Grow AI, Connected Process Control, EagleSoft, Eagle, Automotive Aftermarket), Epicor product release version, deployment model (Kinetic cloud SaaS, multi-tenant, single-tenant, on-premises legacy), industry vertical, and named decision-makers on every record (CIO, CTO, VP Information Technology, Director of IT, Director of Business Applications, VP Manufacturing Operations, Director of Manufacturing Operations, Plant Manager, Director of Plant Operations, VP Distribution Operations, Director of Distribution Operations, VP Distribution, Director of Operations, VP Supply Chain, Director of Supply Chain, CFO, VP Finance, Director of Counter Operations).

8,900+

Verified Epicor records

27,000+

Epicor customers globally

1972

Founded (originally Activant)

97.4%

Inbox deliverability

CD&R

Owner since 2020 ($4.7B)

Weekly

Re-verification cycle

8,900+

Verified Epicor records

27,000+

Epicor customers globally

1972

Founded (originally Activant)

97.4%

Inbox deliverability

CD&R

Owner since 2020 ($4.7B)

Weekly

Re-verification cycle

TL;DR

Key Takeaways

Epicor is the leading mid-market discrete manufacturing and distribution ERP with approximately 27,000+ customers globally.
Privately held by Clayton, Dubilier and Rice (CD&R) since 2020 ($4.7B acquisition from KKR).
BizzContacts maintains 8,900+ verified Epicor records with 99% accuracy and 97.4% inbox deliverability.
Discrete manufacturing accounts for ~28% of customers via Kinetic, the densest vertical.
Wholesale industrial distribution via Prophet 21 accounts for ~22% of customers.
Growing mid-market and mid-market enterprise (250-4,999 employees) form ~54% of the install base.
United States accounts for ~60% of customers; North America ~74%; English-speaking markets ~84%.
Epicor Eclipse is the dominant ERP in electrical, plumbing, PVF distribution; BisTrack dominant in lumber and building materials; CMS dominant in automotive Tier supplier.

By the numbers

Epicor Install Base by the Numbers

Quotable statistics on the Epicor install base, sourced from Epicor disclosures, Insights conference materials, and BizzContacts proprietary verification.

27,000+

Epicor customers globally

Source: Epicor disclosure

1972

Founded (as Activant)

Source: Epicor company history

$4.7B

CD&R acquisition (2020)

Source: CD&R acquisition announcement

8,900+

Verified BizzContacts Epicor records

Source: BizzContacts Q1 2026 audit

~60%

Share of Epicor customers in the United States

Source: BizzContacts geographic analysis

97.4%

Inbox deliverability on BizzContacts Epicor list

Source: Third-party audit, Q1 2026

Under 2.6%

Bounce rate, 30-day replacement guarantee

Source: BizzContacts SLA, 2026

5.6x

Reply rate vs generic mid-market manufacturing decision-maker list

Source: BizzContacts customer benchmark, 2026

What is it

What Is the Epicor Customers List?

The Epicor customers list is a verified, regularly refreshed database of discrete manufacturers, process manufacturers, wholesale distributors, lumber and building materials distributors, automotive aftermarket distributors, electrical and plumbing distributors, and retail counter operations (typically 50-15,000+ employees) running Epicor in production, with named CIO, CTO, VP Manufacturing, VP Distribution, Plant Manager, Director of IT, and Epicor product leadership at each account. Every record on the BizzContacts Epicor list is tagged with the specific Epicor products in production (Kinetic for discrete manufacturing, Prophet 21 for distribution, Eclipse for electrical/plumbing/PVF, BisTrack for lumber/building materials, LumberTrack, Tropos for process manufacturing, CMS for automotive Tier suppliers, DocStar ECM, Vista legacy, Avante legacy, iScala international, Indago WMS, Grow AI analytics, Connected Process Control shop floor, EagleSoft retail counter, Eagle hardware/lumber retail, Automotive Aftermarket), Epicor product release version, deployment model (Kinetic cloud SaaS, multi-tenant, single-tenant, on-premises legacy), industry vertical, company firmographics, employee count, and named decision-makers on every record.

The list feeds outbound prospecting for competing modern manufacturing ERP (SAP S/4HANA, Microsoft Dynamics 365 F&O, NetSuite, IFS, Plex Systems, Acumatica targeting Epicor Kinetic customers for ERP displacement), competing modern distribution ERP (NetSuite Distribution, Sage Intacct, Acumatica Distribution targeting Epicor Prophet 21 customers), modern lumber and building materials distribution (Spruce by ECi, RealCloud Spruce targeting Epicor BisTrack/LumberTrack customers), modern electrical/plumbing/HVAC distribution (DDI Activant alternatives, modern distribution targeting Epicor Eclipse customers), modern process manufacturing for F&B and chemicals (SAP S/4HANA, Infor M3 targeting Epicor Tropos customers), modern automotive Tier supplier ERP (Plex Systems, QAD, Infor M3 targeting Epicor CMS customers), modern manufacturing AI and predictive maintenance (Augury, Uptake, Senseye targeting Epicor manufacturing customers), modern shop floor IoT and MES (Tulip, FactoryOS, MachineMetrics, Plex MES targeting Epicor Connected Process Control customers), modern WMS (Manhattan Associates, Blue Yonder WMS, Logiwa, Softeon targeting Epicor Indago WMS customers), modern data warehouse and analytics displacing Epicor Grow AI (Snowflake, Databricks, ThoughtSpot, Domo, Sigma Computing), modern ECM displacing Epicor DocStar (M-Files, Box, ShareFile, modern document management), modern retail counter and POS displacing Eagle (Lightspeed Retail, Vend, Square for Retail), modern auto parts catalog and counter (WHI Solutions, modern auto parts distribution platforms), and modern PLM (Aras, PTC Windchill, Siemens Teamcenter, Dassault ENOVIA). Records ship with company firmographics, named decision-makers, and audit-trail metadata.

02Definition

Why an Epicor Customer List Matters in 2026

Epicor dominates mid-market discrete manufacturing and distribution with category-defining Kinetic and Prophet 21 presence. The Kinetic cloud rebrand (formerly Epicor ERP) is driving cloud migration from legacy Epicor 9 and Epicor 10 on-premises deployments. The Grow AI acquisition (2024) brings AI-native analytics to Epicor customers but creates competitive pressure from modern analytics platforms. The CD&R private ownership era (since 2020) emphasizes cloud migration and AI integration. Modern manufacturing ERPs (NetSuite, Plex Systems, Acumatica) are aggressively winning growing manufacturers from Epicor. Modern distribution ERPs (NetSuite Distribution, Acumatica Distribution) are winning growing distributors from Prophet 21. Modern lumber and building materials platforms (Spruce by ECi) are winning BisTrack customers.

Epicor's industry-specific depth is exceptional but creates depth gaps where specialist vendors regularly win: modern manufacturing AI and predictive maintenance (Augury for vibration monitoring, Uptake for asset performance), modern shop floor IoT (Tulip for connected workers, MachineMetrics for OEE, Plex MES for automotive), modern WMS for growing distribution (Manhattan Associates upmarket from Indago, Logiwa for cloud-native WMS), modern process manufacturing for F&B regulatory traceability (SAP S/4HANA F&B, Sage X3 F&B), modern automotive Tier supplier ERP with deeper QMS (Plex Systems for automotive, QAD AS9100), and modern lumber and building materials commerce (modern B2B commerce platforms with deeper online ordering than BisTrack).

BizzContacts isolates the Epicor install base as a separately filterable cohort so vendors can run focused outbound into CIOs, VPs Manufacturing, VPs Distribution, Plant Managers, and Directors of IT across the entire Epicor customer base.

03Adoption

Manufacturers and Distributors Running Epicor

Epicor concentrates in discrete manufacturing (the densest single vertical for Epicor Kinetic, ranging from SMB job shops to mid-market manufacturers, particularly strong in metal fabrication, machine shops, contract manufacturing, electronics assembly, plastics injection molding, custom industrial equipment, medical devices, automotive Tier 2/3 suppliers, and aerospace Tier 2/3 suppliers), wholesale distribution (the densest single vertical for Epicor Prophet 21, particularly strong in industrial distribution, MRO/MRO services, fasteners, power transmission, industrial supplies, safety supplies), electrical and plumbing distribution (the dominant ERP via Epicor Eclipse for electrical, plumbing, HVAC, PVF wholesale distribution), lumber and building materials distribution (the dominant ERP via Epicor BisTrack and LumberTrack for lumber yards, building materials distribution, hardlines), process manufacturing (Epicor Tropos for chemicals, food and beverage, pharmaceutical, batch process manufacturing), automotive Tier 1 and Tier 2 suppliers (Epicor CMS for automotive Tier supplier ERP, particularly strong in metal stamping, plastics, electronics for auto), retail counter and small business (Epicor Eagle for hardware and lumber retail counter, Epicor EagleSoft for small retail counter), automotive aftermarket distribution (Epicor for Automotive Aftermarket for auto parts distribution), and other industries.

Customer skew is broad with strong presence across SMB and mid-market sizes. Approximately 22% are SMB manufacturers and distributors (under 250 employees, Kinetic Core or P21 SMB tier), 32% are growing mid-market (250-999 employees, full Kinetic or P21), 24% are mid-market enterprise (1,000-4,999 employees, full Kinetic + DocStar + Grow AI), 14% are upper mid-market (5,000-19,999 employees, strategic Kinetic or P21 with custom integrations), and 8% are large enterprise (20,000+ employees with multi-instance Epicor deployments). BizzContacts focuses on growing mid-market and larger where outbound vendor pitches have commercial value.

04Top customers

Sample Manufacturers and Distributors Running Epicor

A representative sample of named Epicor customers across discrete manufacturing, distribution, and industry-specific verticals, drawn from public Epicor customer references and Insights conference materials.

Company	Industry	Headquarters	Employee Range	Revenue Range
Crane Co.	Diversified Manufacturing	Stamford, CT, USA	10,000	$2.1B
Watlow Electric Manufacturing	Industrial Heaters and Controls	St. Louis, MO, USA	5,000	$700M est
Mestek Inc.	HVAC and Metal Fabrication	Westfield, MA, USA	3,500	$800M est
Crayola LLC	Consumer Goods Manufacturing	Easton, PA, USA	1,800	$680M est
Newman's Own Foundation (food segments)	Food Manufacturing	Westport, CT, USA	180	$650M est (sales)
Premier Industries	Industrial Manufacturing	Plymouth, MN, USA	240	$48M est
ABC Supply Co.	Roofing Distribution (BisTrack)	Beloit, WI, USA	12,000	$15B
Beacon Roofing Supply	Roofing and Building Materials Distribution (BisTrack)	Herndon, VA, USA	8,400	$9.0B
WinWholesale Inc.	Plumbing and HVAC Distribution (Eclipse)	Dayton, OH, USA	5,800	$3.4B
Hajoca Corporation	Plumbing Distribution (Eclipse)	Plymouth Meeting, PA, USA	6,200	$3.2B
Border States Industries	Electrical Distribution (Eclipse)	Fargo, ND, USA	3,200	$2.4B
Crescent Electric Supply	Electrical Distribution (Eclipse)	East Dubuque, IL, USA	1,800	$1.0B
BlueLinx Holdings	Building Materials Distribution (BisTrack)	Marietta, GA, USA	1,600	$3.4B
Reece Group (USA Plumbing Distribution)	Plumbing Distribution (Eclipse)	Dallas, TX, USA	3,800	$2.1B est USA
AmeriPride Services (Cintas)	Industrial Services + Distribution	Minnetonka, MN, USA	Note: Segment of Cintas	Segment
Pella Corporation (windows)	Window and Door Manufacturing	Pella, IA, USA	8,000	$1.8B est
Eastman Outdoor Sports	Outdoor Products Manufacturing	Flushing, MI, USA	180	$48M est
Northland Precision Stamping	Metal Stamping Tier 2 Automotive	Grand Rapids, MI, USA	640	$120M est
Roper Pump Company	Industrial Pumps Manufacturing	Commerce, GA, USA	640	$120M est
Bobcat Company (Doosan)	Construction Equipment Manufacturing	West Fargo, ND, USA	7,800	$2.2B est

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05Adoption

Epicor Adoption by Industry

Epicor concentrates in discrete manufacturing, wholesale distribution, lumber and building materials, electrical/plumbing distribution, and automotive supplier industries.

Industry	Estimated Adoption Level	Common Use Cases
Discrete Manufacturing (job shops, contract mfg)	Very high (dominant vertical for Kinetic)	Epicor Kinetic for job shops, contract mfg, metal fab
Wholesale Industrial Distribution	Very high (dominant vertical for P21)	Epicor Prophet 21 for MRO, industrial supplies, fasteners
Electrical and Plumbing Distribution	Very high (Eclipse dominant)	Epicor Eclipse for electrical, plumbing, PVF wholesale
Lumber and Building Materials Distribution	Very high (BisTrack dominant)	Epicor BisTrack and LumberTrack for lumber yards
Process Manufacturing (F&B, chemicals, pharma)	High (Tropos)	Epicor Tropos for chemicals, F&B, pharma batch mfg
Automotive Tier 1/Tier 2 Suppliers	Very high (CMS dominant)	Epicor CMS for automotive Tier supplier ERP
Aerospace and Defense (Tier 2/3)	High	Epicor Kinetic with AS9100 compliance
Medical Device Manufacturing	High	Epicor Kinetic with FDA/ISO 13485 compliance
Plastics and Rubber Manufacturing	Very high	Epicor Kinetic for injection molding, plastics mfg
Electronics and Electronic Assembly	Very high	Epicor Kinetic for electronics, PCB assembly
Industrial Equipment Manufacturing	Very high	Epicor Kinetic for custom industrial equipment
Window and Door Manufacturing	Very high (Pella)	Epicor Kinetic for window and door makers
Retail Hardware and Lumber Counter	High (Eagle)	Epicor Eagle for hardware and lumber retail counter
Automotive Aftermarket Parts Distribution	Very high	Epicor for Automotive Aftermarket parts distribution
Construction Equipment Manufacturing	High (Bobcat)	Epicor Kinetic for construction equipment makers

Discrete manufacturing accounts for approximately 28% of Epicor customer count via Kinetic, the densest single vertical concentration driven by SMB and mid-market job shops, contract manufacturers, and specialty manufacturers.

Wholesale industrial distribution via Prophet 21 accounts for approximately 22% of Epicor customer count, the dominant ERP in MRO and industrial supplies distribution.

Electrical and plumbing distribution via Epicor Eclipse is exceptional with category leadership across WinWholesale, Hajoca, Border States, Crescent Electric, Reece Group.

Lumber and building materials via Epicor BisTrack and LumberTrack is exceptional with category leadership across ABC Supply, Beacon Roofing, BlueLinx.

Automotive Tier 1 and Tier 2 suppliers via Epicor CMS represent a strategic vertical concentration in metal stamping, plastics, electronics for auto.

06Geo coverage

Epicor Adoption by Country

Epicor is concentrated in North America with strong international presence via iScala and Kinetic global deployments.

Country	Market Presence	Common Industries
United States	Very high (5,400+ deployments)	All industries; manufacturing and distribution dominant
Canada	High (920+ deployments)	Manufacturing, distribution, lumber
United Kingdom	High (480+ deployments)	Manufacturing, distribution, automotive
Australia	High (320+ deployments)	Manufacturing, distribution, lumber and building materials
Mexico	Medium-high (380+ deployments)	Manufacturing (Tier 2 automotive), distribution
Germany	Medium-high (240+ deployments)	Manufacturing, automotive Tier 2/3
Netherlands	Medium (140+ deployments)	Manufacturing, distribution
France	Medium (180+ deployments)	Manufacturing, distribution
Sweden	Medium (140+ deployments)	Manufacturing, automotive
South Africa	Medium (120+ deployments)	Manufacturing, distribution
Brazil	Medium (160+ deployments)	Manufacturing (Tier supplier), distribution
New Zealand	Medium (90+ deployments)	Manufacturing, distribution
Belgium	Medium (80+ deployments)	Manufacturing, distribution
Norway	Medium (70+ deployments)	Manufacturing, distribution
Other countries (60+)	Selective	Various

The United States accounts for approximately 60% of Epicor customer count, the largest single market.

North America (USA + Canada + Mexico) together account for approximately 74% reflecting Epicor's strong North American manufacturing and distribution presence.

English-speaking markets (USA + UK + Canada + Australia + New Zealand + South Africa) account for approximately 84% reflecting Epicor's English-language product strategy.

Europe (UK + Germany + Netherlands + France + Sweden + Belgium + Norway + other EU) accounts for approximately 14% of customers.

07US footprint

Epicor Customers by US State

Epicor US deployments span all 50 states with concentration in manufacturing and distribution hubs.

State	Adoption Trend	Key Industries
Texas	Manufacturing + distribution (Reece Dallas plumbing) + Tier 2 automotive + oil and gas adjacent	Manufacturing, distribution, plumbing
Michigan	Tier 2 automotive (Northland Stamping Grand Rapids, Eastman Flushing) + manufacturing	Tier 2 auto, manufacturing
Ohio	WinWholesale Dayton + manufacturing + Tier 2 auto + plumbing distribution	Plumbing distribution, mfg, auto
Illinois	Crescent Electric East Dubuque + manufacturing + distribution + Chicago industrial	Electrical distribution, manufacturing
Pennsylvania	Crayola Easton + Hajoca Plymouth Meeting + manufacturing + distribution	Manufacturing, plumbing distribution
California	Manufacturing (electronics, medical device) + distribution + Tier suppliers	Manufacturing, electronics, distribution
Wisconsin	ABC Supply Beloit + manufacturing + distribution + Wisconsin industrial	Roofing distribution, manufacturing
Massachusetts	Mestek Westfield + manufacturing + HVAC + Boston industrial	HVAC manufacturing, distribution
North Dakota	Border States Fargo electrical + Bobcat West Fargo construction equipment	Electrical distribution, construction equip mfg
Iowa	Pella windows + manufacturing + ag-related + distribution	Window mfg, manufacturing, ag
Missouri	Watlow St. Louis industrial + manufacturing + distribution + St. Louis industrial	Industrial mfg, distribution
Minnesota	Manufacturing + distribution + Minneapolis industrial + Plymouth (Premier Industries)	Manufacturing, distribution
Georgia	BlueLinx Marietta building materials + manufacturing (Roper Pump Commerce) + Tier 2 auto	Building materials distribution, mfg
Connecticut	Crane Stamford + Newman's Own Westport + manufacturing + distribution	Diversified mfg, food mfg
Virginia	Beacon Roofing Herndon + manufacturing + Tier 2 auto + distribution	Roofing distribution, mfg
Indiana	Manufacturing + Tier 2 auto + distribution + Indianapolis industrial	Manufacturing, Tier 2 auto
Tennessee	Manufacturing + Tier 2 auto (Nissan, GM) + distribution + Sun Belt	Manufacturing, Tier 2 auto
North Carolina	Manufacturing + Tier 2 auto + distribution + furniture	Manufacturing, Tier 2 auto
South Carolina	Manufacturing + Tier 2 auto (BMW, Boeing 787) + distribution	Manufacturing, Tier 2 auto
Florida	Manufacturing + distribution + building materials + Sun Belt growth	Manufacturing, distribution

Michigan concentration is exceptional driven by Tier 2 automotive supplier density (Northland Precision Stamping Grand Rapids, Eastman Outdoor Flushing) running Epicor Kinetic and CMS.

Wisconsin hosts ABC Supply (Beloit), the largest roofing distributor in the US and a flagship Epicor BisTrack customer.

Ohio hosts WinWholesale (Dayton), a flagship Epicor Eclipse plumbing distribution customer alongside broader Ohio manufacturing density.

North Dakota hosts Border States Industries (Fargo electrical distribution on Eclipse) and Bobcat (West Fargo construction equipment on Kinetic).

08Segmentation

Epicor Customer Size Distribution (focused on Growing Mid-Market and Larger where outbound matters)

Epicor spans SMB through large enterprise. BizzContacts focuses on Growing Mid-Market (250-999 employees) and Mid-Market Enterprise (1,000-4,999 employees) where outbound vendor pitches have commercial value.

Company Size	Typical Adoption Level
SMB (under 250 employees)	20%, Kinetic Core or P21 SMB
Growing mid-market (250-999)	30%, full Kinetic or P21
Mid-market enterprise (1,000-4,999)	24%, multi-module suite
Upper mid-market (5,000-19,999)	14%, strategic Epicor
Large enterprise (20,000+)	8%, multi-instance Epicor
Eagle / EagleSoft small retail counter	4%, small retail counter

Growing mid-market (250-999 employees) and mid-market enterprise (1,000-4,999 employees) are the densest Epicor Kinetic / Prophet 21 cohorts (~54%) and the highest-velocity outbound segment. Upper mid-market and large enterprise (5,000+ employees) represent strategic high-ARR Epicor deployments with deep multi-module penetration.

09Buyer titles

Decision-Makers at Epicor Customer Accounts

Epicor buying decisions cluster around CIO/IT leadership, manufacturing operations, distribution operations, plant management, and finance.

Job Title	Department	Buying Influence
Chief Information Officer (CIO)	IT Executive	Executive owner of Epicor platform strategy at mid-market enterprise
VP Information Technology	IT Leadership	Senior owner of Epicor at mid-market enterprise
Director of IT	IT	Day-to-day owner of Epicor Kinetic / P21 / Eclipse
Director of Business Applications	Business Applications	Owner of Epicor application layer and integrations
VP Manufacturing Operations	Manufacturing Executive	Senior owner of Epicor Kinetic manufacturing modules
Director of Manufacturing Operations	Manufacturing	Day-to-day owner of Epicor at manufacturing plants
Plant Manager / Director of Plant Operations	Plant Operations	Plant-level owner of Epicor Kinetic at individual plants
VP Distribution Operations	Distribution Executive	Senior owner of Epicor Prophet 21 / Eclipse / BisTrack
Director of Distribution Operations	Distribution	Day-to-day owner of Epicor P21 / Eclipse at distribution centres
VP Supply Chain / Director of Supply Chain	Supply Chain	Owner of Epicor supply chain modules
Chief Financial Officer (CFO)	Finance Executive	Executive owner of Epicor financial modules
VP Finance / Director of Finance	Finance Leadership	Senior owner of Epicor accounting and reporting
Director of Counter Operations	Counter Operations (retail counter / parts)	Owner of Epicor Eagle, EagleSoft, Automotive Aftermarket counter
VP Operations / Director of Operations	General Operations	Owner of Epicor at SMB and growing mid-market
Director of Quality / VP Quality	Quality	Owner of Epicor Connected Process Control quality modules

The Director of IT/Business Applications is uniquely Epicor Kinetic/P21/Eclipse-aware. CIO for strategic platform pitches. VP Manufacturing Operations and Plant Manager for shop-floor and manufacturing-specific pitches. VP Distribution Operations for distribution-specific pitches. Director of Counter Operations for Eagle/EagleSoft/Aftermarket counter pitches. CFO for financial modules and strategic ERP migration.

Reach these Epicor decision-makers this week.

Verified Epicor customer contacts with named CIO, ERP Manager, CFO, and procurement titles. 97.4% inbox deliverability.

10Tech stack

Technology Ecosystem Around Epicor Customers

Epicor customers run a predictable adjacent stack of CRM, productivity, MES, WMS, supply chain, and AI/analytics tools.

Technology	Category	Integration Purpose
SAP S/4HANA (manufacturing ERP competitor)	ERP competitor upmarket	SAP targets growing Epicor Kinetic customers for enterprise migration
Microsoft Dynamics 365 F&O (ERP competitor)	ERP competitor	Microsoft targets Epicor mid-market for displacement
NetSuite (Oracle SMB ERP)	SMB cloud ERP	NetSuite targets Epicor Kinetic and P21 for cloud SaaS displacement
IFS (modern ERP)	Modern ERP	IFS targets growing Epicor manufacturing customers
Infor (M3, LN, SyteLine)	ERP competitor	Infor targets Epicor Kinetic customers in similar mid-market manufacturing
Acumatica (modern cloud ERP)	Modern cloud ERP	Acumatica targets Epicor SyteLine-comparable and P21 for modern cloud
Plex Systems (Rockwell)	Automotive manufacturing	Plex targets Epicor CMS automotive Tier supplier customers
QAD (process manufacturing competitor)	Process manufacturing	QAD targets Epicor Tropos process manufacturing
Sage X3 (mid-market ERP)	Mid-market ERP	Sage X3 targets Epicor for distribution and process mfg
Spruce by ECi (lumber and building materials)	Lumber and BM distribution	Spruce targets Epicor BisTrack/LumberTrack lumber customers
Manhattan Associates, Blue Yonder WMS, Logiwa	WMS	Modern WMS competing with Epicor Indago WMS upmarket
Tulip, MachineMetrics, FactoryOS	Modern MES and shop floor	Modern MES competing with Epicor Connected Process Control
Augury, Uptake (predictive maintenance)	Predictive maintenance	Modern manufacturing AI competing with Grow AI
Snowflake, Databricks, ThoughtSpot (modern analytics)	Modern analytics	Modern data platforms competing with Epicor Grow AI
Salesforce (CRM)	CRM	Salesforce as adjacent CRM to Epicor ERP

Compared

Epicor vs Infor vs NetSuite vs Microsoft Dynamics vs Sage X3

Epicor and the four largest competing mid-market manufacturing and distribution ERPs compared by buyer focus and BizzContacts coverage.

Platform	Global Install Base	Strongest Industries	Largest Geo	BizzContacts Coverage
Epicor	27,000+ customers	Discrete mfg, wholesale distribution, electrical/plumbing, lumber/BM, automotive Tier supplier, process mfg, retail counter	Global; USA 60%; English-speaking 84%	8,900+ records
Infor	65,000+ customers; 175 countries	Discrete + process mfg, distribution, F&B, fashion, A&D, automotive, healthcare HRMS, hospitality, public sector	Global	11,800+ records via Infor install base
NetSuite	~37,000 customers	Mid-market across services, software, retail, distribution, manufacturing	Global	Coverage via NetSuite install base
Microsoft Dynamics 365 F&O	~14,000+ customers	Manufacturing, retail, distribution, professional services	Global	Coverage via Microsoft Dynamics 365 install base
Sage X3	~5,000 customers	Mid-market manufacturing, distribution, services	Global; France/UK strong	Coverage via Sage X3 install base

Epicor wins on industry-specific distribution depth (Eclipse electrical/plumbing, BisTrack lumber, CMS automotive Tier supplier). Infor wins on industry suite breadth. NetSuite wins on cloud-native broad SaaS. Microsoft wins on Office 365 ecosystem. Sage X3 wins on French/UK mid-market.

11Benefits

Why Outbound Teams Use the Epicor Customers List

Sell into CIOs and VPs Manufacturing at Epicor Kinetic accounts

Reach the actual decision-makers at mid-market discrete manufacturers.

Pitch modern manufacturing ERP alternatives

SAP S/4HANA, Microsoft Dynamics 365 F&O, NetSuite, IFS, Plex Systems target Epicor Kinetic customers.

Position modern distribution ERP

NetSuite Distribution, Acumatica Distribution, Sage Intacct target Epicor Prophet 21 customers.

Run modern lumber and building materials campaigns

Spruce by ECi targets Epicor BisTrack/LumberTrack customers.

Pitch modern shop floor IoT and MES

Tulip, MachineMetrics, Plex MES target Epicor Connected Process Control customers.

Event marketing for Epicor Insights

Drive event engagement around Epicor's annual customer conference.

Who buys this list

Which Businesses Can Use the Epicor Customers List

Epicor sits at the centre of mid-market discrete manufacturing, wholesale distribution, electrical/plumbing distribution, lumber and building materials, automotive Tier supplier, and process manufacturing operations. The buyers below are the most common purchasers of the BizzContacts Epicor customers list.

Modern manufacturing ERP alternatives

SAP S/4HANA, Microsoft Dynamics 365 F&O, NetSuite, IFS, Plex Systems, Acumatica target Epicor Kinetic customers for displacement.

Use case: Modern ERP displacement, cloud-native manufacturing ERP, modern UX migration.

Modern distribution ERP

NetSuite Distribution, Acumatica Distribution, Sage Intacct, Microsoft Dynamics 365 Business Central target Epicor Prophet 21 customers.

Use case: Modern distribution ERP, cloud-native distribution, B2B e-commerce integration.

Modern lumber and building materials platforms

Spruce by ECi, RealCloud Spruce target Epicor BisTrack/LumberTrack customers.

Use case: Modern lumber and BM ERP, modern B2B commerce, modern lumber-specific platforms.

Modern automotive Tier supplier ERP

Plex Systems, QAD AS9100, Infor M3 Automotive target Epicor CMS automotive Tier supplier customers.

Use case: Modern automotive Tier supplier ERP, IATF 16949 quality, EDI for OEMs.

Modern shop floor IoT and MES

Tulip, MachineMetrics, FactoryOS, Plex MES target Epicor Connected Process Control customers.

Use case: Modern shop floor IoT, OEE tracking, connected workers, MES.

Modern WMS

Manhattan Associates, Blue Yonder WMS, Logiwa, Softeon target Epicor Indago WMS customers.

Use case: Modern WMS, cloud-native warehouse management, multi-warehouse coordination.

Modern analytics and data platforms

Snowflake, Databricks, ThoughtSpot, Domo, Sigma Computing target Epicor Grow AI customers.

Use case: Modern cloud data warehouse, modern BI, ML-native analytics.

Modern manufacturing AI and predictive maintenance

Augury for vibration monitoring, Uptake for asset performance, Senseye target Epicor manufacturing customers.

Use case: Modern manufacturing AI, predictive maintenance, asset performance management.

If your product or service touches modern manufacturing ERP, modern distribution ERP, modern lumber and building materials, modern automotive Tier supplier ERP, modern shop floor IoT, modern WMS, modern analytics, or modern manufacturing AI at an Epicor-running organisation, the BizzContacts Epicor list is the most direct path to qualified CIO, VP Manufacturing, VP Distribution, Plant Manager, and Director of IT decision-makers.

12Buyer use cases

Why Businesses Purchase the Epicor Email List

Manufacturing and distribution title precision

CIO, VP Manufacturing, VP Distribution, Plant Manager, Director of IT at Epicor-running organisations.

Epicor product filtering

Filter by Kinetic / Prophet 21 / Eclipse / BisTrack / LumberTrack / Tropos / CMS / DocStar / Vista / Avante / iScala / Indago WMS / Grow AI / Connected Process Control / Eagle / EagleSoft / Automotive Aftermarket.

Deployment model filtering

Filter by Kinetic cloud SaaS vs multi-tenant vs single-tenant vs on-premises legacy.

Industry vertical filtering

Filter by discrete manufacturing vs distribution vs electrical/plumbing vs lumber/building materials vs automotive Tier vs process manufacturing vs retail counter.

Tier 1/Tier 2 automotive supplier filtering

Critical filter for CMS automotive Tier supplier pitches.

Higher reply rates than generic mid-market manufacturing lists

BizzContacts Epicor records benchmark at 5.6x the reply rate of generic manufacturing decision-maker lists.

13Data dictionary

What Every Epicor Record Includes

Every record on the BizzContacts Epicor customers list ships with the following fields.

Data Field	Description
Company name	Canonical company name
Type	Discrete manufacturer, process manufacturer, wholesale distributor, electrical/plumbing distributor, lumber/building materials distributor, automotive Tier 1/2 supplier, automotive aftermarket, retail counter (hardware/lumber), medical device, aerospace Tier 2/3, electronics, plastics, industrial equipment
Employee count	Latest reported
Headquarters city, state, country	Primary registered HQ
Annual revenue estimate	Latest reported or estimated
Industry vertical	Standard industry classification
Epicor products live	Kinetic, Prophet 21, Eclipse, BisTrack, LumberTrack, Tropos, CMS, DocStar, Vista, Avante, iScala, Indago WMS, Grow AI, Connected Process Control, Eagle, EagleSoft, Automotive Aftermarket
Epicor product release version	Where derivable
Deployment model	Kinetic cloud SaaS, multi-tenant, single-tenant, on-premises legacy
Decision-maker full name	CIO, CTO, VP Manufacturing, VP Distribution, Plant Manager, Director of IT, CFO
Decision-maker title	Verified current title
Decision-maker business email	Multi-step verified
Decision-maker direct phone	Verified direct dial where available
Decision-maker LinkedIn URL	Full profile URL
Reporting line	Manager title and department

14Trust signals

Why BizzContacts for Epicor Intelligence

Manufacturing and distribution title precision

Data resolves to CIO, VP Manufacturing, VP Distribution, Plant Manager, Director of IT at Epicor-running organisations.

Product-level Epicor tagging

Every record tagged with specific Epicor products including Kinetic, P21, Eclipse, BisTrack, CMS, Tropos, Eagle, Grow AI.

Industry vertical cross-reference

Cross-reference Epicor with discrete vs process manufacturing vs distribution vs electrical/plumbing vs lumber vs automotive Tier vs retail counter.

Tier 1/Tier 2 automotive supplier filtering

Critical filter for CMS automotive supplier pitches.

Hand-verified mid-market manufacturing records

Every contact researched by a named analyst familiar with mid-market manufacturing and distribution title structures.

97.4% inbox deliverability

Multi-step email verification on every record.

How we build the data

How the Epicor Customers List Data Is Sourced

The BizzContacts Epicor customers list is built from a multi-channel research pipeline focused on confirming Epicor products in production (Kinetic, P21, Eclipse, BisTrack, Tropos, CMS, DocStar, Eagle, Grow AI, Connected Process Control), Epicor product release version, deployment model, industry vertical, employee count, and named decision-makers (CIO, VP Manufacturing, VP Distribution, Plant Manager, Director of IT).

Epicor customer reference library

Epicor publishes named customer success stories organised by industry vertical and product on epicor.com/customers.

Epicor Insights customer conference attendee analysis

Annual Epicor Insights customer conference attendee, speaker, and industry track analysis confirms decision-maker presence.

Epicor Channel Partner Network intelligence

Epicor Channel Partner Network system integrators and ISVs disclose customer relationships.

Industrial distribution association intelligence (NAW, ASA, AED)

National Association of Wholesaler-Distributors, American Supply Association, Associated Equipment Distributors data confirms P21/Eclipse/BisTrack distribution deployment patterns.

Job posting analysis

We scan 480+ job boards daily for Epicor Kinetic Administrator, Epicor P21 Analyst, Epicor Eclipse Coordinator, Epicor BisTrack Administrator, Epicor CMS Automotive Tier Analyst postings.

Manufacturing industry associations (NAM, AMT)

National Association of Manufacturers and Association For Manufacturing Technology data confirms Epicor deployment at US manufacturers.

Automotive industry intelligence (OESA, AIAG)

Original Equipment Suppliers Association and Automotive Industry Action Group data confirms Tier 1/2 supplier ERP deployments including Epicor CMS.

Lumber and building materials industry data (NLBMDA, NHLA)

National Lumber and Building Material Dealers Association data confirms BisTrack and LumberTrack deployments at lumber yards and building materials distributors.

Technographic signal providers

Anonymised technographic telemetry from BuiltWith, HG Insights, Datanyze, and proprietary scanners flag Epicor-related endpoints (Epicor Kinetic cloud URLs, Epicor P21 portal patterns, Epicor Eclipse webhook signatures).

BizzContacts research desk

A 40-person in-house team hand-verifies CIO, CTO, VP IT, Director of IT, Director of Business Applications, VP Manufacturing Operations, Director of Manufacturing Operations, Plant Manager, Director of Plant Operations, VP Distribution Operations, Director of Distribution Operations, VP Supply Chain, Director of Supply Chain, CFO, VP Finance, Director of Counter Operations, VP Operations, Director of Operations, Director of Quality, VP Quality, and other decision-maker contacts before any record enters the shippable pool.

A record is shipped only when at least two independent sources confirm the Epicor deployment and the decision-maker contact is verified by the research desk within the trailing 30 days.

Customer voice

What Outbound Teams Say About BizzContacts Epicor Data

Plant Manager filter on Epicor Kinetic discrete manufacturing accounts was a goldmine for our shop floor IoT pitch. BizzContacts gave us 2,400 Kinetic mid-market accounts. Our reply rate jumped from 1.7% to 10.6%.
VP Sales
Modern shop floor IoT vendor
Verified buyer

Eclipse electrical/plumbing distribution filter was perfect for our modern B2B commerce platform pitch. We sourced 480 Eclipse distributors and closed 18 pilots in 90 days.
Head of Sales
B2B distribution commerce platform
Verified buyer

CMS automotive Tier supplier filter was perfect for our Plex Systems automotive alternative pitch. 16 enterprise pilots in one quarter.
Director of ABM
Automotive Tier supplier ERP vendor
Verified buyer

Ready to test the Epicor customers list?

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15Quick answers

Epicor Buyer Intelligence: Quick Answers

Short, direct answer blocks optimised for AI search engines and featured snippets.

Q: How many companies use Epicor?

A: Epicor reports approximately 27,000+ customers globally. BizzContacts verifies 8,900+ records focused on mid-market enterprise and larger Epicor customers.

Q: What is Epicor Kinetic?

A: Epicor's flagship discrete manufacturing ERP (formerly Epicor ERP), the modern cloud-native rebranded version. Kinetic is the primary ERP for mid-market discrete manufacturers including metal fab, machine shops, contract manufacturing, electronics assembly, plastics, custom industrial equipment, medical devices, automotive Tier 2/3, and aerospace Tier 2/3.

Q: What is Epicor Prophet 21?

A: Epicor's dominant wholesale distribution ERP (P21), particularly strong in industrial distribution, MRO/MRO services, fasteners, power transmission, industrial supplies, safety supplies.

Q: What is Epicor Eclipse?

A: Epicor's dominant ERP for electrical, plumbing, PVF wholesale distribution. Eclipse is the category-leading ERP in these verticals, used by WinWholesale, Hajoca, Border States, Crescent Electric, Reece Group.

Q: What is Epicor BisTrack?

A: Epicor's dominant ERP for lumber and building materials distribution. BisTrack and LumberTrack are used by ABC Supply, Beacon Roofing, BlueLinx, and major lumber yards.

Q: What is Epicor Tropos?

A: Epicor's process manufacturing ERP for chemicals, food and beverage, pharmaceutical, batch process manufacturing.

Q: What is Epicor CMS?

A: Epicor's automotive Tier 1 and Tier 2 supplier ERP, particularly strong in metal stamping, plastics, electronics for auto.

Q: What is Epicor Grow AI?

A: Epicor's BI and AI analytics platform, post the 2024 Grow.com acquisition, providing self-service analytics and AI-powered insights integrated with Epicor ERP.

Q: What is Epicor Connected Process Control?

A: Epicor's shop floor IoT and quality platform providing real-time machine connectivity, OEE tracking, and quality management for manufacturers.

Q: How does Epicor compare to NetSuite?

A: Epicor Kinetic is mid-market discrete manufacturing-focused. NetSuite is broader cloud ERP with distribution, professional services, retail strength. Epicor wins on discrete manufacturing depth; NetSuite wins on broader vertical SaaS and Oracle ecosystem.

Q: How does Epicor compare to Infor?

A: Epicor is focused on discrete manufacturing (Kinetic) + distribution (P21, Eclipse, BisTrack) + automotive Tier (CMS). Infor has broader industry suite breadth (CloudSuite). Epicor wins on mid-market discrete manufacturing and specialty distribution; Infor wins on industry suite breadth (healthcare HRMS, hospitality, public sector).

Q: How does Epicor compare to Microsoft Dynamics 365 F&O?

A: Epicor is manufacturing-anchored mid-market. Microsoft is broader ERP across manufacturing, retail, distribution. Epicor wins on discrete manufacturing depth; Microsoft wins on Office 365 ecosystem and broader functionality.

Q: Who owns Epicor?

A: Epicor is privately held by Clayton, Dubilier and Rice (CD&R) since 2020 ($4.7B acquisition from KKR). Prior owner KKR (acquired Epicor from Apax in 2016).

Q: What industries use Epicor most?

A: Discrete manufacturing (dominant via Kinetic), wholesale industrial distribution (dominant via P21), electrical and plumbing distribution (dominant via Eclipse), lumber and building materials (dominant via BisTrack), process manufacturing (Tropos), automotive Tier 1/Tier 2 suppliers (dominant via CMS), aerospace Tier 2/3, medical device, plastics, electronics, industrial equipment, window and door, retail hardware/lumber counter (Eagle), automotive aftermarket, construction equipment.

Q: Where is the largest Epicor install base?

A: United States accounts for ~60% of customers. North America (USA + Canada + Mexico) ~74%. English-speaking markets ~84%.

Q: Can I filter by Epicor product?

A: Yes, by Kinetic, Prophet 21, Eclipse, BisTrack, LumberTrack, Tropos, CMS, DocStar, Vista, Avante, iScala, Indago WMS, Grow AI, Connected Process Control, Eagle, EagleSoft, Automotive Aftermarket.

16Search insights