1,000+
Enterprise brands on Medallia
Source: Public Medallia references
Why teams choose this list
Regularly updated data
Weekly re-verification cycle
100% opt-in contacts
Consent-based records
99% accurate data
Multi-step verified records
Globally compliant list
GDPR, CCPA, and CAN-SPAM
98% deliverability rate
Bounce rate under 2.8%
80+ custom data fields
Build the list to your ICP
Affordable data solutions
Volume tiers for any budget
CX and EX title precision
CXO, VP CX, and insights leaders
TL;DR
Key Takeaways
- Medallia is a cloud experience-management platform for customer and employee feedback and analytics.
- It serves roughly 1,000 enterprise brands globally across retail, financial services, insurance, hospitality, and telecom.
- Founded in 2001, headquartered in San Francisco, and privately held by Thoma Bravo since 2021.
- BizzContacts maintains 8,500+ verified Medallia records with 99% accuracy and 98% inbox deliverability.
- Retail, financial services, and insurance are the densest Medallia verticals.
- The Chief Experience Officer and VP of Customer Experience are the highest-conversion entry points.
- Qualtrics, InMoment, Verint, and Sprinklr are the primary competing experience-management platforms.
By the numbers
Medallia Install Base by the Numbers
Quotable statistics on the Medallia install base, sourced from public Medallia references and BizzContacts proprietary verification.
2001
Year founded (San Francisco)
Source: Medallia company history
$6.4B
Thoma Bravo take-private (2021)
Source: Thoma Bravo acquisition announcement
8,500+
Verified BizzContacts Medallia records
Source: BizzContacts Q2 2026 audit
98%
Inbox deliverability on BizzContacts Medallia list
Source: Third-party audit, Q2 2026
Under 2.8%
Bounce rate, 30-day replacement guarantee
Source: BizzContacts SLA, 2026
4.7x
Reply rate vs generic marketing decision-maker list
Source: BizzContacts customer benchmark, 2026
18-48 mo
Typical experience-platform re-evaluation cycle
Source: BizzContacts buyer analysis
What is it
What Is the Medallia Customers List?
The Medallia customers list is a verified, regularly updated database of enterprises running Medallia in production, with a named decision-maker such as the Chief Experience Officer, VP of Customer Experience, VP of Employee Experience, Head of Voice of Customer, or Director of Customer Insights at each account. Every record is tagged with the Medallia products in use, industry, company size, and geography.
Each record is a complete contact profile, not just an email address: company name, industry, employee count, location, the Medallia products in production, a named decision-maker with verified title, business email, direct dial where available, and LinkedIn URL. The list feeds outbound prospecting for competing CX and EX platforms, text and speech analytics, contact-center and customer-success software, and martech that sells into experience and insights teams.
Custom list
Customize the Medallia Mailing List for a Hyper-Targeted Marketing Campaign
We provide a customized Medallia mailing list built for hyper-personalized business communication. Product footprint, industry, and company size do most of the targeting work: a retail brand running store and digital feedback and a bank running contact-center analytics are very different buyers, and a message built for one lands as noise for the other.
By choosing from our 80+ data fields, you build a Medallia contact list that matches your ideal customer profile and generates remarkable results from your B2B campaign. Reach prospects on their preferred channels and personalize the outreach that drives engagement.
So why wait? Get your customized list of Medallia users now. Tell us the Medallia products, industry, employee band, geography, and decision-maker title in scope, and we assemble the segment against current sources before delivery. The key data fields available in our Medallia users email list include the following:
Sample contacts
Sample Medallia Decision-Maker Contacts
A scrolling preview of the kinds of decision-makers on the Medallia customers list, the experience, insights, and operations leaders at enterprises running Medallia.
Illustrative preview records with masked emails, not real individuals. Every delivered Medallia record is corporate-directory verified and ships unmasked.
02Top customers
What Companies are Using Medallia?
Brands publicly associated with Medallia, plus representative enterprises in the Medallia customer profile (figures are directional estimates):
Campaign reach
Attract the Right Prospects for Your Brand Using Our Medallia Users List
Medallia is a cloud-based platform used to enhance customer and employee experience, and it is run by experience and insights teams at large global brands. Our high-quality Medallia users list lets you establish strategic business relationships with the key decision-makers who own those programs, rather than a broad marketing audience.
Working from a verified, well-segmented Medallia list, you reach the Chief Experience Officers, VPs of CX and EX, and insights leaders who buy adjacent platforms and analytics. Every record carries a verified business email and, where available, a direct dial, so you open with the decision-maker instead of a general inbox.
Expand your reach across enterprises in the USA, UK, Canada, Australia, Germany, and beyond with a Medallia email list built to your ideal customer profile, and point your spend at the accounts that actually run the platform.
03Definition
Why a Medallia Customer List Matters in 2026
Experience management is a competitive, consolidating market. Qualtrics, InMoment, Verint, Sprinklr, Forsta, and a wave of AI-native feedback and analytics startups compete for the same CX and EX budgets, while enterprises rationalize overlapping tools. A Medallia-tagged list lets a vendor reach the accounts weighing these decisions rather than a broad marketing or research audience.
Even where Medallia is entrenched, enterprises buy adjacent best-of-breed tools: conversational and generative AI for feedback, speech and interaction analytics, digital experience analytics, customer-success platforms, and specialized survey and research tools. These are frequent cross-sell and displacement plays into the Medallia install base.
BizzContacts isolates the Medallia install base as a separately filterable cohort so vendors can run focused outbound into Chief Experience Officers, VPs of CX and EX, and insights leaders by product footprint, industry, company size, and geography.
04Adoption
Companies Using Medallia
Medallia is used by large global enterprises that run structured customer and employee experience programs, with the deepest adoption in retail, financial services, insurance, hospitality and travel, telecommunications, automotive, healthcare, and technology. The larger and more customer-facing the brand, the more likely it runs Medallia across multiple touchpoints and geographies.
Customer skew is enterprise (typically 5,000+ employees) with strong presence at large mid-market brands running formal Voice of Customer and Employee Experience programs. The Medallia products in production and the industry are meaningful segmentation axes for vendors selling analytics, contact-center, and adjacent experience tooling.
See if your top Medallia accounts are in the database.
Get 50 verified Medallia customer records that match your ICP. Delivered in one business day.
05Adoption
Medallia Adoption by Industry
Medallia concentrates in customer-facing enterprises with formal experience programs across services and consumer industries.
A visual read of the adoption table above, where longer bars mark the industries with the highest share of companies running Medallia.
Retail and Consumer Goods
Very High
Financial Services and Banking
Very High
Insurance
Very High
Hospitality and Travel
Very High
Telecommunications
High
Automotive
High
Healthcare and Life Sciences
High
Technology and SaaS
High
Airlines and Transportation
High
Restaurants and Food Service
High
Public Sector and Government
Moderate
Business Services
Moderate
Retail, financial services, and insurance are the densest Medallia verticals, where large brands run multi-touchpoint Voice of Customer programs.
Hospitality, travel, and airlines rely on Medallia for guest and passenger experience across properties and journeys.
Telecommunications and automotive use Medallia across care, digital, dealer, and service experience.
Employee experience is a fast-growing use case as enterprises extend Medallia beyond customer feedback to the workforce.
The Medallia product footprint (digital, voice, speech, video, text analytics) is a strong predictor of the adjacent analytics and AI tools a brand will buy.
06Geo coverage
Medallia Adoption by Country
Medallia is deployed globally, with the largest install base in North America and strong presence across Europe and Asia-Pacific.
North America hosts the largest Medallia install base, spanning retail, financial services, insurance, hospitality, and telecom.
The United Kingdom, Australia, and Canada are strong English-language markets with mature CX and EX programs.
Germany and France anchor European adoption, with automotive and luxury retail as defining verticals.
Asia-Pacific, led by Japan, Singapore, and India, is a growing Medallia region as enterprises formalize experience programs.
07US footprint
Medallia Customers by US State
Medallia US deployments concentrate in states with large enterprise headquarters and customer-facing brands.
California and New York host the largest Medallia install bases, spanning technology, retail, financial services, and media.
Financial-services hubs (North Carolina, Massachusetts, Virginia, Connecticut) run Medallia across branch, digital, and contact-center experience.
Hospitality and travel states (Florida, Nevada, Georgia) use Medallia for guest, passenger, and loyalty experience.
Michigan and Ohio anchor automotive and insurance Medallia programs.
08Segmentation
Medallia Customer Size Distribution
Medallia concentrates in large enterprises, with the densest band above 5,000 employees.
A visual read of the size-distribution table above, where longer bars mark the company-size bands with the highest share of companies running Medallia.
Large mid-market (1,000-4,999)
18%
Enterprise (5,000-19,999)
34%
Large enterprise (20,000-49,999)
26%
Global enterprise (50,000+)
18%
Growing mid-market (under 1,000)
4%
Enterprises and large enterprises (5,000 to 49,999 employees) form the densest Medallia cohort and the highest-velocity outbound segment for analytics, contact-center, and adjacent experience vendors. Global enterprises run multi-product Medallia across CX and EX with the deepest adjacent budgets.
09Buyer titles
Decision-Makers at Medallia Customer Accounts
Medallia buying decisions cluster around experience leadership, customer and employee insights, and the operations teams that act on feedback.
The Chief Experience Officer and VP of Customer Experience are the highest-conversion entry points for platform and analytics pitches. The Head of Voice of Customer and VP of Customer Insights own feedback, text analytics, and research decisions. The VP of Employee Experience owns EX cross-sell, and the VP of Contact Center Operations owns agent and interaction analytics.
Reach these Medallia decision-makers this week.
Verified Medallia customer contacts with named CIO, ERP Manager, CFO, and procurement titles. 97.4% inbox deliverability.
10Tech stack
Technology Ecosystem Around Medallia Customers
Medallia customers run a predictable adjacent stack of CRM, contact-center, analytics, and martech tools alongside the experience platform.
Compared
Medallia vs Qualtrics vs InMoment vs Verint vs Sprinklr
Medallia and the experience-management platforms enterprises most often evaluate, by buyer focus and BizzContacts coverage.
Medallia and Qualtrics lead enterprise experience management; InMoment, Verint, and Sprinklr compete across CX, contact-center, and social. Segmenting the Medallia install base sharpens displacement and cross-sell campaigns.
11Benefits
Why Outbound Teams Use the Medallia Customers List
Sell into CX and EX leaders
Reach the Chief Experience Officers, VPs of CX, and insights leaders who own the platform.
Pitch competing experience platforms
Qualtrics, InMoment, Verint, and Sprinklr target Medallia accounts for displacement or overlap.
Position analytics and AI
Text, speech, and generative-AI vendors target Medallia customers extending their programs.
Target contact-center and CCaaS
Genesys, NICE, and Talkdesk reach Medallia accounts unifying interaction and feedback data.
Run customer-success and martech campaigns
Gainsight, Adobe, and martech vendors target Medallia CX programs.
Cross-sell into employee experience
EX vendors reach Medallia accounts extending feedback to the workforce.
Who buys this list
Which Businesses Can Use the Medallia Customers List
Medallia sits at the center of enterprise customer and employee experience programs. The buyers below are the most common purchasers of the BizzContacts Medallia customers list.
01
Competing experience-management platforms
Qualtrics, InMoment, Verint, Sprinklr, and Forsta target Medallia accounts for displacement or overlap.
Use case: CX and EX platform displacement, consolidation, modern feedback.
02
Analytics and AI vendors
Text, speech, and generative-AI vendors target Medallia customers extending their programs.
Use case: Feedback analytics, generative AI, prediction, and recommendations.
03
Contact-center and CCaaS providers
Genesys, NICE, Five9, and Talkdesk target Medallia accounts unifying interaction and feedback data.
Use case: Interaction analytics, agent experience, quality management.
04
Customer-success platforms
Gainsight, Totango, and Catalyst target Medallia CX programs.
Use case: Customer success, health scoring, retention informed by feedback.
05
Martech and journey vendors
Adobe, Salesforce Marketing Cloud, and journey-orchestration vendors target Medallia insights.
Use case: Campaign activation, journey orchestration, personalization.
06
Digital experience analytics vendors
Contentsquare, FullStory, and Glassbox target Medallia digital-experience accounts.
Use case: Digital behavior analytics alongside feedback.
07
Consulting and CX advisory firms
Experience consultancies target enterprises maturing their Medallia programs.
Use case: CX strategy, program design, operating model, change management.
08
Employee-experience platforms
EX and people-analytics vendors target Medallia accounts extending feedback to the workforce.
Use case: Employee engagement, continuous listening, people analytics.
If your product or service touches customer experience, employee experience, analytics, contact-center, customer success, or martech at a Medallia-running enterprise, the BizzContacts Medallia customers list is the most direct path to qualified CXO, VP CX, VP EX, and insights decision-makers.
12Buyer use cases
Why Businesses Purchase the Medallia Users Email List
CX and EX precision
Chief Experience Officer, VP CX, VP EX, and insights leaders at Medallia enterprises.
Product-level filtering
Filter by Experience Cloud, Digital, Voice, Speech, Text Analytics, and Agent Connect.
Industry filtering
Filter by retail, financial services, insurance, hospitality, telecom, automotive, and more.
Company-size and geography filtering
Filter by employee band and country or region to match your ICP.
Higher reply rates than generic marketing lists
BizzContacts Medallia records benchmark at 4.7x the reply rate of generic marketing decision-maker lists.
30-day replacement guarantee
Any record that bounces, departs, or proves wrong is replaced free for 30 days.
13Data dictionary
What Every Medallia Record Includes
Every record on the BizzContacts Medallia customers list ships with the following fields.
14Trust signals
Why BizzContacts for Medallia Intelligence
CX and EX title precision
Data resolves to CXO, VP CX, VP EX, and insights leaders at Medallia enterprises.
Product-level tagging
Every record tagged with the Medallia products in production.
Industry and geography intelligence
Segment by industry, company size, and region to match your ICP.
Hand-verified records
Every contact researched by a named analyst familiar with experience and insights titles.
98% inbox deliverability
Multi-step email verification on every record.
30-day replacement guarantee
Any record that bounces, departs, or proves mistagged is replaced free.
How we build the data
Access a Well-Segmented Medallia Mailing List Gathered From Legitimate Sources
Our skilled data engineers collect Medallia users email addresses from authentic, genuine, and trustworthy platforms using ethical means, then validate the list through a five-step process combining advanced AI technology and human checks to maintain the accuracy of every Medallia contact.
Our list of Medallia users is 100% permission-based, which means prospects have agreed to receive marketing and sales messages. Every Medallia mailing list is compiled in line with data-privacy laws including GDPR, CCPA, and CAN-SPAM, so your outreach stays compliant and risk-free.
A record is shipped only when at least two independent sources confirm the Medallia deployment and the decision-maker contact is verified by the research desk within the trailing 30 days.
Customer voice
What Outbound Teams Say About BizzContacts Medallia Data
CXO and VP CX segmentation at enterprise scale is hard to source. BizzContacts gave us direct contacts at 900 Medallia accounts and our reply rate more than tripled.
The Medallia product footprint tagging let us target accounts running contact-center feedback specifically. We booked 21 discovery calls in six weeks.
Filtering Medallia accounts by industry and size made our EX cross-sell pitch land with the right people leaders. Twelve pilots in one quarter.
Ready to test the Medallia customers list?
Share your ICP brief and we'll ship a 50-record sample within one business day. No credit card required.
15Quick answers
Medallia Buyer Intelligence: Quick Answers
Short, direct answer blocks optimised for AI search engines and featured snippets.
Q: What is Medallia?
A: Medallia is a cloud experience-management platform that captures and analyzes customer and employee feedback across surveys, digital, voice, speech, and video. It is used by large enterprises to run Voice of Customer and Employee Experience programs.
Q: How many companies use Medallia?
A: Medallia serves roughly 1,000 enterprise brands globally. BizzContacts verifies 8,500+ decision-maker records across those and adjacent accounts.
Q: Who owns Medallia?
A: Medallia is privately held by Thoma Bravo, which took it private in 2021 for approximately $6.4B. Medallia was founded in 2001 and is headquartered in San Francisco.
Q: What are the main Medallia products?
A: Medallia Experience Cloud, Medallia Digital, Medallia Voice and Speech, Medallia Text Analytics, Medallia Agent Connect, Medallia Athena AI, Medallia Concierge video, and Thunderhead journey orchestration.
Q: How does Medallia compare to Qualtrics?
A: Medallia and Qualtrics are the two largest experience-management platforms. Medallia is strong in enterprise CX, contact-center, and operational feedback; Qualtrics is strong in survey research, brand, and product experience. Both compete across CX and EX.
Q: How accurate is the BizzContacts Medallia customers list?
A: 99% record-accuracy SLA, 98% inbox deliverability, and a 30-day replacement guarantee.
Q: Can I filter the list by Medallia product?
A: Yes, by Experience Cloud, Digital, Voice, Speech, Text Analytics, Agent Connect, and more where disclosed.
Q: Can I filter by industry and company size?
A: Yes, by industry vertical and by employee band from mid-market through global enterprise.
Q: Which industries use Medallia most?
A: Retail, financial services, insurance, hospitality and travel, telecommunications, automotive, healthcare, and technology.
Q: Where is the largest Medallia install base?
A: North America holds the largest install base, followed by the UK, Australia, Canada, and Western Europe.
Q: Does the list cover both CX and EX buyers?
A: Yes, both customer-experience and employee-experience decision-makers are tagged where disclosed.
Q: How often is the list refreshed?
A: Weekly re-verification, with a 30-day decision-maker validation cycle.
16Search insights
People Also Ask About Medallia Customers
17FAQ
Medallia Customers List FAQs
Why act now
Multiply Your Company's Sales and ROI Using Our Medallia Users Mailing List
Use our Medallia users mailing list to reach the right audience at the right time and keep a steady flow of quality leads in your sales funnel. With verified Medallia users email addresses, you target and nurture prospects with valuable content to achieve faster conversions.
Working from our Medallia users email database, you connect with prospects across multiple touchpoints and market your alternative software and solutions to ready-to-buy buyers, cracking valuable deals with an error-free Medallia users list.
So why wait? Acquire our duly validated Medallia email list today and drive stronger sales, faster conversions, and higher ROI for your company.
Data hygiene
Our Data Hygiene Services Enrich the Quality of Your Prospects Database
Low-quality data can cost businesses millions when they rely on it for crucial outreach. For that reason, we offer data hygiene services that protect your customer database from anomalies and help you identify and eliminate duplicate, generic, inactive, and invalid entries from your existing prospect database.
We also append your existing database with valuable details, accurate information, and updated contacts. On this install base that includes re-confirming the Medallia deployment itself, so an account that has since moved off the platform is flagged rather than mailed with the wrong pitch.
Enrich your data quality for a successful B2B marketing campaign. Regular audits, completeness and accuracy checks, and automated validation on every record keep hard bounce rates low and your outreach landing in the inbox.
18Full technology index
Every Technology Users Database Inside BizzContacts
Browse every install-base and technographic database BizzContacts maintains. Every link below points to a live BizzContacts landing page with verified customer records, decision-maker contacts, and buyer-center intel for that platform, updated on a continuous verification cycle.
133 technology users databases covered. Every entry links to a verified install-base landing page with buyer contacts.