Reach the right role, not the switchboard
Target by job title, department and seniority. A Medallia users email list aimed at CX directors reads very differently from one aimed at CIOs, and both are available from the same install base.
Medallia install base
Medallia is a customer and employee experience platform. Companies use it to collect feedback, analyse the signals behind it, and improve the interactions customers and staff actually have. Medallia says 2,000+ leading brands trust it, including 9 of the Fortune 10, and that it processes 1B+ experience signals a month.
Source: Medallia — company facts
BizzContacts identifies 3.2K+ companies using Medallia globally and provides access to 43K+ professional contacts associated with them. Use it as an email list of companies using Medallia, or narrow it to the decision-makers who own experience programs. Every list is built to your brief, and a free sample comes first.
Source: BizzContacts Medallia Database. Counts change as records are added and re-checked.
EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling and CAN-SPAM suppression on US sends.
Free sample
Tell us the Medallia products, markets and executives you want to target.
The BizzContacts Medallia Customers List is a technology installed-base and B2B contact dataset. It identifies 3.2K+ companies using Medallia and gives you 43K+ professional contacts at those companies, so a sales or marketing team can go from “who runs this platform” to “who do I email” in one file.
Company intelligence
Medallia technology
Executive data
Business contact dataVerified
Records are re-checked on an ongoing cycle, and again before your file ships.
The card above shows a complete record. Not every record carries every field — phone numbers, professional profiles and capability-level detail are held for some companies and not others. We tell you exactly what exists for your filters before you order, and the free sample shows you rather than tells you.
BizzContacts builds an email list of companies using Medallia for B2B sales, marketing, research, partnerships and account-based marketing. It covers 3.2K+ companies globally and 43K+ professional contacts, so you can go past identifying a company and actually reach someone inside it.
Target by job title, department and seniority. A Medallia users email list aimed at CX directors reads very differently from one aimed at CIOs, and both are available from the same install base.
Country, state, city, industry, employee count and revenue range all combine, so an enterprise-only brief and a mid-market brief produce genuinely different files.
A Medallia customer email database is built from work contact details for named professionals. We do not supply personal email addresses, and shared inboxes are not what you are paying for.
Ask for Medallia clients' email addresses against your own filters and we send a free sample first. You judge the data rather than the description of it.
EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling for California and CAN-SPAM suppression on US sends.
Experience management platforms are bought where large numbers of customers or staff interact with a company every day. That puts Medallia in financial services, healthcare, hospitality, retail, telecommunications, technology, insurance, automotive and travel. The companies below are named as Medallia customers by Medallia itself.
| Company | Industry | Country | Medallia use case |
|---|---|---|---|
| Comcast | Telecommunications | United States | Creating customer engagement at scale |
| Marriott | Hospitality | United States | Driving service innovation across global properties |
| Airbnb | Travel | United States | Designing innovative guest experiences |
| Zurich | Insurance | Switzerland | Closing the feedback loop with promoters |
| Mercedes-Benz | Automotive | Germany | Listening to drivers to design premier service |
| Volvo Cars | Automotive | Sweden | Unifying consumer experience through its One Voice program |
| Schneider Electric | Technology | France | Improving digital customer experience |
| Fidelity International | Financial services | United Kingdom | Growing revenue through Voice of the Client |
| Northwestern Medicine | Healthcare | United States | Using patient feedback to support nursing excellence |
| Johnson & Johnson | Healthcare | United States | Using service-desk feedback for employee experience |
| Dick's Sporting Goods | Retail | United States | Capturing digital insights across ecommerce |
| IHG | Hospitality | United Kingdom | Listening to guests through surveys and reviews |
| LATAM Airlines | Travel | Chile | Unifying the passenger journey |
| Generali | Insurance | Italy | Running experience programs across 60 countries |
| ADP | Technology | United States | Enabling agile, customer-led product improvement |
Source: Medallia — customer stories. These are a public sample, not our database: the full list is built to your filters and includes companies Medallia has not published a story about.
Two different measurements
BizzContacts currently identifies 3.2K+ companies using Medallia globally, with 43K+ professional contacts associated with these companies in its Medallia Customers List.
Medallia publishes a different figure, and it is worth understanding why. On its own website Medallia says 2,000+ leading brands trust it, including 9 of the Fortune 10. That is a count of brands holding a relationship with Medallia. Our figure counts companies with an identifiable Medallia footprint, which is a different unit: a global insurer that Medallia counts once may operate as several national companies, each with its own website, its own staff and its own buying contacts. For a seller, those are separate accounts to email.
So the two numbers are not in conflict and neither one corrects the other. What they are not is interchangeable. 3.2K+ companies is BizzContacts’ installed-base coverage and should never be quoted as Medallia’s official customer count; 2,000+ brands is Medallia’s own published figure for the brands it works with. Medallia does not publish a current count of individual customer companies.
Sources: Medallia — company facts · Medallia — customer stories · BizzContacts Medallia Database
Medallia is used to manage customer and employee experience. Companies collect feedback and behavioural signals across the places their customers and staff actually interact with them — surveys, digital journeys, contact centre conversations, reviews and messaging — then analyse those signals and act on what they show. In practice that means running Voice of the Customer programs, spotting why customers leave, measuring digital and contact centre experience, coaching service agents, listening to employees, and reporting experience results to the teams accountable for them. Medallia describes its platform as capturing every expressed and observed signal and using AI-powered analysis to surface real-time insight. It says it processes 1B+ signals a month and employs 1,800+ staff.
Capability names are Medallia’s own, from its platform pages. All 11 are available as targeting tags. Capability-level detail is not held on every record, so we confirm what exists for your filters before you order rather than promising it up front.
The BizzContacts database includes 43K+ professional contacts associated with companies identified as using Medallia. Experience programs are rarely owned by one person, so most buyers ask for several roles at the same account — the executive who owns the program, the technology leader who owns the platform, and the analyst who lives in the reporting.
| Job title | Department | Decides on |
|---|---|---|
| Chief Customer Officer | Customer Experience | Owns the experience program and its budget |
| Chief Experience Officer | Customer Experience | Owns experience strategy across channels |
| VP of Customer Experience | Customer Experience | Day-to-day owner of the CX program |
| Customer Experience Director | Customer Experience | Runs feedback programs and closes the loop |
| Customer Insights Director | Insights & Analytics | Owns research, analytics and reporting |
| Digital Experience Director | Digital | Owns web, app and digital journey experience |
| CIO | Technology | Owns the platform and its integrations |
| CTO | Technology | Owns architecture and data decisions |
| VP of Information Technology | Technology | Evaluates and runs enterprise platforms |
| IT Director | Technology | Day-to-day owner of the stack |
| Contact Centre Director | Operations | Owns agent quality and service experience |
| Procurement Manager | Finance | Signs the renewal |
The same install base supports very different briefs, depending on what you sell around Medallia.
Reach companies already investing in experience management and sell alongside or against Medallia.
Target companies whose CX stack your product integrates with or extends.
Find companies running a platform that needs implementing, migrating or connecting.
Reach experience programs that need strategy, design or operating-model work.
Target the CX leaders who own feedback programs and act on them.
Reach companies generating experience data that needs modelling and reporting.
Target teams joining experience data to campaigns and personalization.
Reach contact centre and service leaders inside those same companies.
Target the CIOs and IT directors who run and support the platform.
Use the install base as a qualified enterprise account list.
Find companies likely to hire CX, insights and platform specialists.
You are not meant to email 3.2K+ companies. Filters combine, so a brief resolves to the slice of the install base you actually sell to — and a smaller, relevant list beats a large one, because a message written for one industry and one role lands better than a message written for everybody.
Targeting
Medallia capability
Country
Industry
Company size
Job title
Target accounts Matching your brief
Company
Harlowe Retail GroupMedallia technology
Experience CloudExecutive
Imogen BassettJob title
VP of Customer ExperienceBusiness email
i••••@harloweretail••••.comDirect phone
+1 (312) •••-5064What experience management is typically used for in each industry, and the professionals worth targeting there.
| Industry | Common experience management needs | Potential target roles |
|---|---|---|
| Financial services | Voice of the Client, branch and digital feedback, complaint loops | Chief Customer Officer, CX Director, VP of IT |
| Healthcare | Patient feedback, care experience, staff listening | Chief Experience Officer, IT Director, Patient Experience Lead |
| Hospitality | Guest surveys, review management, property benchmarking | VP of Customer Experience, Guest Experience Director |
| Retail | Store and ecommerce feedback, loyalty, digital journeys | Customer Insights Director, Digital Experience Director |
| Telecommunications | Contact centre experience, churn reduction, service quality | Chief Customer Officer, CX Director, CIO |
| Technology | B2B client experience, onboarding, product feedback | VP of Customer Experience, Chief Customer Officer |
| Insurance | Claims and renewal experience, agent quality, NPS programs | CX Director, Customer Insights Director, CIO |
| Automotive | Dealer and owner experience, service visits, brand loyalty | Customer Experience Director, Digital Experience Director |
| Travel | Passenger and traveller journeys, disruption recovery, loyalty | Chief Customer Officer, CX Director, IT Director |
The United States is one of our largest coverage markets for Medallia, and US-only data is drawn from the wider global database rather than sold as a separate product. Ask for the whole country, a handful of states, or a single metro, and we confirm exactly what coverage exists for that brief before you order. The companies below are US-headquartered Medallia customers named by Medallia.
| Company | Industry | Headquarters | Medallia use case |
|---|---|---|---|
| Comcast | Telecommunications | Philadelphia, PA | Customer engagement at scale |
| Marriott | Hospitality | Bethesda, MD | Service innovation across properties |
| Airbnb | Travel | San Francisco, CA | Guest experience design |
| Sam's Club | Retail | Bentonville, AR | Customer insight for store associates |
| PetSmart | Retail | Phoenix, AZ | Turning feedback into loyalty |
| H&R Block | Financial services | Kansas City, MO | Building closer customer relationships |
| MassMutual | Insurance | Springfield, MA | Customer engagement programs |
| Cox | Telecommunications | Atlanta, GA | Reducing churn |
| Albertsons | Retail | Boise, ID | Video feedback for service excellence |
| Choice Hotels | Hospitality | North Bethesda, MD | Revenue and agent performance |
Source: Medallia — customer stories. We do not publish a separate US company or contact count: the 3.2K+ companies and 43K+ contacts on this page are global figures, and splitting them by market without measuring would be guesswork.
6 channels feed the contact record. This is where the professional and their business email come from; how the Medallia technology tag itself is established is a separate step, covered below.
Public pages, careers sites and customer-facing material.
Roles asking for Medallia or CX-platform skills are a strong signal.
Press releases and company statements naming an experience program.
Published customer stories where a company is named by the vendor.
Public profiles listing Medallia roles and certifications.
Firmographics: size, industry, location, website.
Records are acquired through these channels and no others. Nothing on this page comes from Medallia itself, from a customer’s Medallia instance, or from any Medallia API.
6 gates. A record clears all 6 before it ships, and the checks run on a cycle rather than once at ingest.
01Identify
Match a company to Medallia from public signals.
02Confirm
Confirm name, website, industry, size and location.
03Match
Identify professionals in the job titles you asked for.
04Verify
Validate the business email and phone we hold.
05Clean
One row per professional, consistent field formats.
06Deliver
CSV or Excel, mapped to your columns on request.
What a delivered row looks like. Every company here is a real, publicly verified Medallia customer.
| Company | Industry | Location | Employee size | Revenue range | Decision-maker title |
|---|---|---|---|---|---|
| Comcast | Telecommunications | Philadelphia, PA | 100,000+ | $100B+ | VP of Customer Experience |
| Marriott | Hospitality | Bethesda, MD | 100,000+ | $20B–$50B | Chief Customer Officer |
| Airbnb | Travel | San Francisco, CA | 5,000–10,000 | $10B–$20B | Director of Digital Experience |
| Dick's Sporting Goods | Retail | Coraopolis, PA | 50,000+ | $10B–$20B | Customer Insights Director |
| MassMutual | Insurance | Springfield, MA | 5,000–10,000 | $10B–$20B | VP of Information Technology |
| Northwestern Medicine | Healthcare | Chicago, IL | 10,000+ | $5B–$10B | Chief Experience Officer |
| Schneider Electric | Technology | Rueil-Malmaison, France | 100,000+ | $30B+ | Digital Experience Director |
| Fidelity International | Financial services | London, United Kingdom | 5,000–10,000 | $1B–$5B | Customer Experience Director |
Your own sample is built to your filters and includes the business email and phone fields this preview leaves out. Source for the Medallia relationships: Medallia customer stories.
The markets we can build a Medallia list in. Coverage, not a per-country count — splitting 3.2K+ companies across markets without measuring would be guesswork.
Four things joined in one record. Separately they are available elsewhere; joined and verified together, they are a target account list.
Start from the technology, not from a general company list.
Named professionals in the roles that own experience programs, not a switchboard.
Country, state, city, industry, size, revenue, title, department and seniority.
Real rows built to your own filters, so you judge the data not the pitch.
No off-the-shelf file. You set the filters.
Real rows against your own targeting. No card.
Plain columns, mapped to your template on request.
Custom requests go to someone, not a form queue.
Most of what a general B2B database does, it does well. The difference is narrower than it first looks, and it is worth being precise about.
| Feature | Medallia Customers List | General B2B database |
|---|---|---|
| Identify Medallia users | Yes | Not necessarily |
| Technology-based targeting | Yes | General firmographics |
| Professional contacts | 43K+ in the BizzContacts database | Depends on provider |
| Decision-maker targeting | Yes | Usually yes |
| Industry filtering | Yes | Usually yes |
| Geographic filtering | Yes | Usually yes |
| Installed-base targeting | Yes | Limited |
Medallia names its own customers publicly, and they include Comcast, Marriott, Airbnb, Zurich, Mercedes-Benz, Volvo Cars, Schneider Electric, Fidelity International, Northwestern Medicine, Dick's Sporting Goods, IHG, LATAM Airlines, Generali and ADP. Medallia is used most heavily in financial services, healthcare, hospitality, retail, telecommunications, technology, insurance, automotive and travel.
BizzContacts identifies 3.2K+ companies using Medallia globally, with 43K+ professional contacts associated with them. That is our installed-base coverage, not Medallia's official customer count - the two are measured differently and are not the same figure. Medallia itself reports 2,000+ leading brands.
Medallia states on its own website that 2,000+ leading brands trust it, including 9 of the Fortune 10. That is Medallia's published figure for brands it works with. It counts brands rather than individual companies, which is why an installed-base database can identify a different number.
The BizzContacts Medallia Customers List includes 43K+ professional contacts associated with companies identified as using Medallia. You can filter them by job title, department, seniority, industry, company size and location before you order.
Medallia is an experience management platform. Companies use it to collect customer and employee feedback, analyse what that feedback says, and act on it. Typical uses are customer experience management, Voice of the Customer programs, digital and contact centre experience, employee listening, text and conversational analytics, and survey and research management.
A Medallia Customers List is a B2B database of companies identified as using Medallia, together with business contact details for the professionals who work at them. It combines company data, contact data and technology data in one record.
Here. BizzContacts identifies 3.2K+ companies using Medallia globally and builds the list to your filters. Medallia also publishes its own customer stories, which name real customers but are a marketing library rather than a targeting list.
From BizzContacts. Tell us the countries, industries, company sizes and job titles you want, and we build an email list of companies using Medallia around that brief and send a free sample before you order.
Yes. You get work email addresses for named professionals at companies we associate with Medallia, not shared inboxes, drawn from 43K+ contacts across 3.2K+ companies.
Depending on your requirements and what we hold, a record can include company name, website, industry, country, state, city, company size, employee count, revenue range, contact name, job title, department, seniority, business email address, business phone number and the Medallia technology identified. Not every record carries every field, and we tell you what exists for your filters before you order.
Yes, as business email addresses for professionals at companies identified as using Medallia. We supply work contact details for B2B outreach, never personal email addresses.
Yes. Financial services, healthcare, hospitality, retail, telecommunications, technology, insurance, automotive and travel are all available as filters, and they combine with country, company size, revenue and job title.
Yes. The United States is one of our largest coverage markets for Medallia, and you can target it from a single metro up to the whole country. We do not publish a separate US company count because our supplied figures are global, so we confirm exactly what US coverage exists for your filters before you order.
Yes. Request a free sample built to your own filters and review the data before you order. No card needed.
No. BizzContacts is an independent B2B data provider. We are not affiliated with, endorsed by or sponsored by Medallia, Inc., and Medallia product names are their trademarks.
Records are re-checked on an ongoing cycle rather than at a fixed interval, and each record is checked again before your file ships. The date the data behind this page was last reviewed is shown in the verification section.
You can ask, and we confirm what coverage is available before you order. Capability-level detail such as Experience Cloud, Digital Experience or Employee Listening is not guaranteed on every record, so we tell you what exists for your filters rather than promising it up front.
Technographic data records which technologies a company uses. Medallia technographic data identifies companies associated with Medallia, so you can target by what a company runs rather than only by its size, industry or location.
BizzContacts provides access to a database covering 3.2K+ companies using Medallia globally and 43K+ professional contacts, segmented by country, state, city, industry, company size, revenue, job title, department and seniority. Tell us who you want to reach and we build the list to your brief.
Medallia is one of 143 technologies we track. Every list works the same way: the companies running that technology, and the executives behind those accounts.
CRM and customer experience
ERP and finance
Cloud and infrastructure
Other technologies
Browse all technology install bases
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