Medallia install base

100% Verified Medallia Customers List

Reach 43K+ Contacts at Companies Using Medallia

Medallia is a customer and employee experience platform. Companies use it to collect feedback, analyse the signals behind it, and improve the interactions customers and staff actually have. Medallia says 2,000+ leading brands trust it, including 9 of the Fortune 10, and that it processes 1B+ experience signals a month.

Source: Medallia — company facts

BizzContacts identifies 3.2K+ companies using Medallia globally and provides access to 43K+ professional contacts associated with them. Use it as an email list of companies using Medallia, or narrow it to the decision-makers who own experience programs. Every list is built to your brief, and a free sample comes first.

Source: BizzContacts Medallia Database. Counts change as records are added and re-checked.

EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling and CAN-SPAM suppression on US sends.

3.2K+Companies using Medallia globallyBizzContacts
43K+Medallia contacts availableBizzContacts
GlobalCompany & decision-maker coverageBizzContacts
4.5/5on G2Based on 2 verified reviews4.5/5on SourceForgeBased on 2 ratings

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Tell us the Medallia products, markets and executives you want to target.

Tell us your target requirements and we’ll show you what’s available.

  • Data verified 
  • GDPR & CCPA compliant
01MEDALLIA TECHNOLOGYExperience CloudDigital ExperienceText AnalyticsEmployee Listening02COMPANY ACCOUNTSFinancial servicesEnterpriseHospitalityEnterpriseRetailMid-marketHealthcareMid-market03TARGETING FILTERSMEDALLIA PRODUCTExperience CloudCOUNTRYUnited StatesINDUSTRYHospitalityCOMPANY SIZE10,000+04EXECUTIVESCROCIORevOps DirectorIT Director05VERIFIED CONTACTBUSINESS EMAILd••••@acme••••.comDIRECT PHONE+1 (313) •••-4821LINKEDINin/••••••06OUTREACHEmail sequenceDirect dialLinkedIn touchABM audience

What Is the Medallia Customers List?

The BizzContacts Medallia Customers List is a technology installed-base and B2B contact dataset. It identifies 3.2K+ companies using Medallia and gives you 43K+ professional contacts at those companies, so a sales or marketing team can go from “who runs this platform” to “who do I email” in one file.

Imogen BassettVP of Customer Experience · Harlowe Retail GroupVerified contact

Company intelligence

Revenue
$3B – $6B
Employees
20,000+
Industry
Retail
Sub-industry
Specialty retail
Location
Illinois, United States
Website
harloweretail••••.com
NAICS
459999
SIC
5999

Medallia technology

  • Experience Cloud
  • Digital Experience
  • Text Analytics
  • Employee Listening
Deployment
Cloud (SaaS)
Signal confirmed
Two independent sources

Executive data

Job title
VP of Customer Experience
Department
Customer Experience
Seniority
VP-level
Profile
in/••••••

Business contact dataVerified

  • Business email address
  • Business phone number
  • Department and seniority
  • Company website

Records are re-checked on an ongoing cycle, and again before your file ships.

The card above shows a complete record. Not every record carries every field — phone numbers, professional profiles and capability-level detail are held for some companies and not others. We tell you exactly what exists for your filters before you order, and the free sample shows you rather than tells you.

Email List of Companies Using Medallia

BizzContacts builds an email list of companies using Medallia for B2B sales, marketing, research, partnerships and account-based marketing. It covers 3.2K+ companies globally and 43K+ professional contacts, so you can go past identifying a company and actually reach someone inside it.

Reach the right role, not the switchboard

Target by job title, department and seniority. A Medallia users email list aimed at CX directors reads very differently from one aimed at CIOs, and both are available from the same install base.

Narrow by company shape

Country, state, city, industry, employee count and revenue range all combine, so an enterprise-only brief and a mid-market brief produce genuinely different files.

Work business addresses only

A Medallia customer email database is built from work contact details for named professionals. We do not supply personal email addresses, and shared inboxes are not what you are paying for.

See it before you buy it

Ask for Medallia clients' email addresses against your own filters and we send a free sample first. You judge the data rather than the description of it.

EU and UK records are processed under the GDPR Article 6(1)(f) legitimate-interest basis, with CCPA opt-out handling for California and CAN-SPAM suppression on US sends.

Companies Using Medallia

Experience management platforms are bought where large numbers of customers or staff interact with a company every day. That puts Medallia in financial services, healthcare, hospitality, retail, telecommunications, technology, insurance, automotive and travel. The companies below are named as Medallia customers by Medallia itself.

Companies named as Medallia customers by Medallia, with the use case as Medallia describes it. Country is the company’s home market. These are Medallia’s customers, not BizzContacts customers.
CompanyIndustryCountryMedallia use case
ComcastTelecommunicationsUnited StatesCreating customer engagement at scale
MarriottHospitalityUnited StatesDriving service innovation across global properties
AirbnbTravelUnited StatesDesigning innovative guest experiences
ZurichInsuranceSwitzerlandClosing the feedback loop with promoters
Mercedes-BenzAutomotiveGermanyListening to drivers to design premier service
Volvo CarsAutomotiveSwedenUnifying consumer experience through its One Voice program
Schneider ElectricTechnologyFranceImproving digital customer experience
Fidelity InternationalFinancial servicesUnited KingdomGrowing revenue through Voice of the Client
Northwestern MedicineHealthcareUnited StatesUsing patient feedback to support nursing excellence
Johnson & JohnsonHealthcareUnited StatesUsing service-desk feedback for employee experience
Dick's Sporting GoodsRetailUnited StatesCapturing digital insights across ecommerce
IHGHospitalityUnited KingdomListening to guests through surveys and reviews
LATAM AirlinesTravelChileUnifying the passenger journey
GeneraliInsuranceItalyRunning experience programs across 60 countries
ADPTechnologyUnited StatesEnabling agile, customer-led product improvement

Source: Medallia — customer stories. These are a public sample, not our database: the full list is built to your filters and includes companies Medallia has not published a story about.

Two different measurements

How Many Companies Use Medallia?

BizzContacts currently identifies 3.2K+ companies using Medallia globally, with 43K+ professional contacts associated with these companies in its Medallia Customers List.

Medallia publishes a different figure, and it is worth understanding why. On its own website Medallia says 2,000+ leading brands trust it, including 9 of the Fortune 10. That is a count of brands holding a relationship with Medallia. Our figure counts companies with an identifiable Medallia footprint, which is a different unit: a global insurer that Medallia counts once may operate as several national companies, each with its own website, its own staff and its own buying contacts. For a seller, those are separate accounts to email.

So the two numbers are not in conflict and neither one corrects the other. What they are not is interchangeable. 3.2K+ companies is BizzContacts’ installed-base coverage and should never be quoted as Medallia’s official customer count; 2,000+ brands is Medallia’s own published figure for the brands it works with. Medallia does not publish a current count of individual customer companies.

Sources: Medallia — company facts · Medallia — customer stories · BizzContacts Medallia Database

What Is Medallia Software Used For?

Medallia is used to manage customer and employee experience. Companies collect feedback and behavioural signals across the places their customers and staff actually interact with them — surveys, digital journeys, contact centre conversations, reviews and messaging — then analyse those signals and act on what they show. In practice that means running Voice of the Customer programs, spotting why customers leave, measuring digital and contact centre experience, coaching service agents, listening to employees, and reporting experience results to the teams accountable for them. Medallia describes its platform as capturing every expressed and observed signal and using AI-powered analysis to surface real-time insight. It says it processes 1B+ signals a month and employs 1,800+ staff.

Experience Cloud
Customer Experience Management
Digital Experience
Employee Listening
Text Analytics
Conversational Intelligence
Agent Connect
Quality Management
Experience Orchestration
Agile Research
Video Research

Capability names are Medallia’s own, from its platform pages. All 11 are available as targeting tags. Capability-level detail is not held on every record, so we confirm what exists for your filters before you order rather than promising it up front.

Medallia Decision-Makers Database

The BizzContacts database includes 43K+ professional contacts associated with companies identified as using Medallia. Experience programs are rarely owned by one person, so most buyers ask for several roles at the same account — the executive who owns the program, the technology leader who owns the platform, and the analyst who lives in the reporting.

Decision-maker job titles requested on this list, the department each sits in and the decisions it owns. Not every company has every role — a Chief Experience Officer is common in large retail and healthcare and rare elsewhere — so we confirm which titles exist for your filters before you order.
Job titleDepartmentDecides on
Chief Customer OfficerCustomer ExperienceOwns the experience program and its budget
Chief Experience OfficerCustomer ExperienceOwns experience strategy across channels
VP of Customer ExperienceCustomer ExperienceDay-to-day owner of the CX program
Customer Experience DirectorCustomer ExperienceRuns feedback programs and closes the loop
Customer Insights DirectorInsights & AnalyticsOwns research, analytics and reporting
Digital Experience DirectorDigitalOwns web, app and digital journey experience
CIOTechnologyOwns the platform and its integrations
CTOTechnologyOwns architecture and data decisions
VP of Information TechnologyTechnologyEvaluates and runs enterprise platforms
IT DirectorTechnologyDay-to-day owner of the stack
Contact Centre DirectorOperationsOwns agent quality and service experience
Procurement ManagerFinanceSigns the renewal

Who Can Use a Medallia Users Email List?

The same install base supports very different briefs, depending on what you sell around Medallia.

CX technology vendors

Reach companies already investing in experience management and sell alongside or against Medallia.

SaaS companies

Target companies whose CX stack your product integrates with or extends.

System integrators

Find companies running a platform that needs implementing, migrating or connecting.

Consulting companies

Reach experience programs that need strategy, design or operating-model work.

Customer experience consultants

Target the CX leaders who own feedback programs and act on them.

Data and analytics companies

Reach companies generating experience data that needs modelling and reporting.

Marketing technology companies

Target teams joining experience data to campaigns and personalization.

Customer service technology vendors

Reach contact centre and service leaders inside those same companies.

IT service providers

Target the CIOs and IT directors who run and support the platform.

Enterprise software companies

Use the install base as a qualified enterprise account list.

Recruitment companies

Find companies likely to hire CX, insights and platform specialists.

Filter Your Medallia Customers List

You are not meant to email 3.2K+ companies. Filters combine, so a brief resolves to the slice of the install base you actually sell to — and a smaller, relevant list beats a large one, because a message written for one industry and one role lands better than a message written for everybody.

Targeting

Medallia capability

  • Experience Cloud
  • Digital Experience
  • Employee Listening

Country

  • United States
  • United Kingdom
  • Germany
  • Australia

Industry

  • Retail
  • Hospitality
  • Insurance
  • Healthcare

Company size

  • 10,000+
  • 1,000+
  • 200–1,000

Job title

  • VP of Customer Experience
  • CIO
  • Customer Insights Director

Target accounts Matching your brief

Company

Harlowe Retail Group

Medallia technology

Experience Cloud

Executive

Imogen Bassett

Job title

VP of Customer Experience

Business email

i••••@harloweretail••••.com

Direct phone

+1 (312) •••-5064
  • Country
  • State
  • City
  • Industry
  • Company size
  • Employee count
  • Revenue range
  • Job title
  • Department
  • Seniority
  • Technology usage
  • Medallia capability

Medallia Users by Industry

What experience management is typically used for in each industry, and the professionals worth targeting there.

Descriptions, not adoption rates. We publish no per-industry company counts or adoption percentages, because we have not measured them.
IndustryCommon experience management needsPotential target roles
Financial servicesVoice of the Client, branch and digital feedback, complaint loopsChief Customer Officer, CX Director, VP of IT
HealthcarePatient feedback, care experience, staff listeningChief Experience Officer, IT Director, Patient Experience Lead
HospitalityGuest surveys, review management, property benchmarkingVP of Customer Experience, Guest Experience Director
RetailStore and ecommerce feedback, loyalty, digital journeysCustomer Insights Director, Digital Experience Director
TelecommunicationsContact centre experience, churn reduction, service qualityChief Customer Officer, CX Director, CIO
TechnologyB2B client experience, onboarding, product feedbackVP of Customer Experience, Chief Customer Officer
InsuranceClaims and renewal experience, agent quality, NPS programsCX Director, Customer Insights Director, CIO
AutomotiveDealer and owner experience, service visits, brand loyaltyCustomer Experience Director, Digital Experience Director
TravelPassenger and traveller journeys, disruption recovery, loyaltyChief Customer Officer, CX Director, IT Director

Companies Using Medallia in USA

The United States is one of our largest coverage markets for Medallia, and US-only data is drawn from the wider global database rather than sold as a separate product. Ask for the whole country, a handful of states, or a single metro, and we confirm exactly what coverage exists for that brief before you order. The companies below are US-headquartered Medallia customers named by Medallia.

US-headquartered companies named as Medallia customers by Medallia. Headquarters are public record. These are Medallia’s customers, not BizzContacts customers.
CompanyIndustryHeadquartersMedallia use case
ComcastTelecommunicationsPhiladelphia, PACustomer engagement at scale
MarriottHospitalityBethesda, MDService innovation across properties
AirbnbTravelSan Francisco, CAGuest experience design
Sam's ClubRetailBentonville, ARCustomer insight for store associates
PetSmartRetailPhoenix, AZTurning feedback into loyalty
H&R BlockFinancial servicesKansas City, MOBuilding closer customer relationships
MassMutualInsuranceSpringfield, MACustomer engagement programs
CoxTelecommunicationsAtlanta, GAReducing churn
AlbertsonsRetailBoise, IDVideo feedback for service excellence
Choice HotelsHospitalityNorth Bethesda, MDRevenue and agent performance

Source: Medallia — customer stories. We do not publish a separate US company or contact count: the 3.2K+ companies and 43K+ contacts on this page are global figures, and splitting them by market without measuring would be guesswork.

How Medallia Users Email List Data Is Sourced

6 channels feed the contact record. This is where the professional and their business email come from; how the Medallia technology tag itself is established is a separate step, covered below.

Company websites

Public pages, careers sites and customer-facing material.

Job postings

Roles asking for Medallia or CX-platform skills are a strong signal.

Public announcements

Press releases and company statements naming an experience program.

Vendor customer stories

Published customer stories where a company is named by the vendor.

Professional profiles

Public profiles listing Medallia roles and certifications.

Business directories

Firmographics: size, industry, location, website.

Records are acquired through these channels and no others. Nothing on this page comes from Medallia itself, from a customer’s Medallia instance, or from any Medallia API.

How We Verify Medallia Customer Data

6 gates. A record clears all 6 before it ships, and the checks run on a cycle rather than once at ingest.

01Identify

Find the company

Match a company to Medallia from public signals.

02Confirm

Check the company

Confirm name, website, industry, size and location.

03Match

Find the professional

Identify professionals in the job titles you asked for.

04Verify

Check the contact

Validate the business email and phone we hold.

05Clean

Standardize and de-duplicate

One row per professional, consistent field formats.

06Deliver

Send the file

CSV or Excel, mapped to your columns on request.

Sample Medallia Customers List

What a delivered row looks like. Every company here is a real, publicly verified Medallia customer.

medallia-customers-list.csvVerifiedMedallia technologyCRM-ready
Real companies, each publicly named as a Medallia customer by Medallia. Employee and revenue figures are public-record bands, not exact figures. The final column is the decision-maker profile we would build a list against for a company of that shape — not a claim that the named company employs someone in that exact title. No personal contact details are shown, and none are invented.
CompanyIndustryLocationEmployee sizeRevenue rangeDecision-maker title
ComcastTelecommunicationsPhiladelphia, PA100,000+$100B+VP of Customer Experience
MarriottHospitalityBethesda, MD100,000+$20B–$50BChief Customer Officer
AirbnbTravelSan Francisco, CA5,000–10,000$10B–$20BDirector of Digital Experience
Dick's Sporting GoodsRetailCoraopolis, PA50,000+$10B–$20BCustomer Insights Director
MassMutualInsuranceSpringfield, MA5,000–10,000$10B–$20BVP of Information Technology
Northwestern MedicineHealthcareChicago, IL10,000+$5B–$10BChief Experience Officer
Schneider ElectricTechnologyRueil-Malmaison, France100,000+$30B+Digital Experience Director
Fidelity InternationalFinancial servicesLondon, United Kingdom5,000–10,000$1B–$5BCustomer Experience Director

Your own sample is built to your filters and includes the business email and phone fields this preview leaves out. Source for the Medallia relationships: Medallia customer stories.

Target Medallia Customers by Country

The markets we can build a Medallia list in. Coverage, not a per-country count — splitting 3.2K+ companies across markets without measuring would be guesswork.

  • United States
  • Canada
  • United Kingdom
  • Ireland
  • Germany
  • France
  • Netherlands
  • Belgium
  • Switzerland
  • Spain
  • Italy
  • Sweden
  • Norway
  • Denmark
  • Australia
  • New Zealand
  • Singapore
  • India
  • Japan
  • United Arab Emirates
  • South Africa
  • Brazil
  • Mexico
  • Chile

Why Choose BizzContacts?

Four things joined in one record. Separately they are available elsewhere; joined and verified together, they are a target account list.

Company-level Medallia intelligence

Start from the technology, not from a general company list.

Decision-maker contacts

Named professionals in the roles that own experience programs, not a switchboard.

Segmentation that matches your brief

Country, state, city, industry, size, revenue, title, department and seniority.

A sample before you commit

Real rows built to your own filters, so you judge the data not the pitch.

Custom

Built to your brief

No off-the-shelf file. You set the filters.

Free

Sample before you buy

Real rows against your own targeting. No card.

CSV

Ready for your CRM

Plain columns, mapped to your template on request.

Human

A person on the brief

Custom requests go to someone, not a form queue.

Medallia Customers List vs a General B2B Database

Most of what a general B2B database does, it does well. The difference is narrower than it first looks, and it is worth being precise about.

A general B2B database is built for firmographic targeting and usually does it well. The distinction is technology and installed-base targeting, not breadth or quality.
FeatureMedallia Customers ListGeneral B2B database
Identify Medallia usersYesNot necessarily
Technology-based targetingYesGeneral firmographics
Professional contacts43K+ in the BizzContacts databaseDepends on provider
Decision-maker targetingYesUsually yes
Industry filteringYesUsually yes
Geographic filteringYesUsually yes
Installed-base targetingYesLimited

Medallia Customers List FAQs

Which companies use Medallia?

Medallia names its own customers publicly, and they include Comcast, Marriott, Airbnb, Zurich, Mercedes-Benz, Volvo Cars, Schneider Electric, Fidelity International, Northwestern Medicine, Dick's Sporting Goods, IHG, LATAM Airlines, Generali and ADP. Medallia is used most heavily in financial services, healthcare, hospitality, retail, telecommunications, technology, insurance, automotive and travel.

How many companies use Medallia?

BizzContacts identifies 3.2K+ companies using Medallia globally, with 43K+ professional contacts associated with them. That is our installed-base coverage, not Medallia's official customer count - the two are measured differently and are not the same figure. Medallia itself reports 2,000+ leading brands.

How many clients does Medallia have?

Medallia states on its own website that 2,000+ leading brands trust it, including 9 of the Fortune 10. That is Medallia's published figure for brands it works with. It counts brands rather than individual companies, which is why an installed-base database can identify a different number.

How many Medallia contacts are available through BizzContacts?

The BizzContacts Medallia Customers List includes 43K+ professional contacts associated with companies identified as using Medallia. You can filter them by job title, department, seniority, industry, company size and location before you order.

What is Medallia software used for?

Medallia is an experience management platform. Companies use it to collect customer and employee feedback, analyse what that feedback says, and act on it. Typical uses are customer experience management, Voice of the Customer programs, digital and contact centre experience, employee listening, text and conversational analytics, and survey and research management.

What is a Medallia Customers List?

A Medallia Customers List is a B2B database of companies identified as using Medallia, together with business contact details for the professionals who work at them. It combines company data, contact data and technology data in one record.

Where can I find a list of companies using Medallia?

Here. BizzContacts identifies 3.2K+ companies using Medallia globally and builds the list to your filters. Medallia also publishes its own customer stories, which name real customers but are a marketing library rather than a targeting list.

Where can I get an email list of companies using Medallia?

From BizzContacts. Tell us the countries, industries, company sizes and job titles you want, and we build an email list of companies using Medallia around that brief and send a free sample before you order.

Can I get an email list of Medallia customers?

Yes. You get work email addresses for named professionals at companies we associate with Medallia, not shared inboxes, drawn from 43K+ contacts across 3.2K+ companies.

What information is included in a Medallia users email list?

Depending on your requirements and what we hold, a record can include company name, website, industry, country, state, city, company size, employee count, revenue range, contact name, job title, department, seniority, business email address, business phone number and the Medallia technology identified. Not every record carries every field, and we tell you what exists for your filters before you order.

Can I get Medallia clients' email addresses?

Yes, as business email addresses for professionals at companies identified as using Medallia. We supply work contact details for B2B outreach, never personal email addresses.

Can I filter Medallia customers by industry?

Yes. Financial services, healthcare, hospitality, retail, telecommunications, technology, insurance, automotive and travel are all available as filters, and they combine with country, company size, revenue and job title.

Can I get a list of companies using Medallia in the USA?

Yes. The United States is one of our largest coverage markets for Medallia, and you can target it from a single metro up to the whole country. We do not publish a separate US company count because our supplied figures are global, so we confirm exactly what US coverage exists for your filters before you order.

Can I request a sample Medallia customers list?

Yes. Request a free sample built to your own filters and review the data before you order. No card needed.

Is BizzContacts affiliated with Medallia?

No. BizzContacts is an independent B2B data provider. We are not affiliated with, endorsed by or sponsored by Medallia, Inc., and Medallia product names are their trademarks.

How often is Medallia customer data updated?

Records are re-checked on an ongoing cycle rather than at a fixed interval, and each record is checked again before your file ships. The date the data behind this page was last reviewed is shown in the verification section.

Can I target companies using specific Medallia capabilities?

You can ask, and we confirm what coverage is available before you order. Capability-level detail such as Experience Cloud, Digital Experience or Employee Listening is not guaranteed on every record, so we tell you what exists for your filters rather than promising it up front.

What is Medallia technographic data?

Technographic data records which technologies a company uses. Medallia technographic data identifies companies associated with Medallia, so you can target by what a company runs rather than only by its size, industry or location.

Connect With Companies Using Medallia

BizzContacts provides access to a database covering 3.2K+ companies using Medallia globally and 43K+ professional contacts, segmented by country, state, city, industry, company size, revenue, job title, department and seniority. Tell us who you want to reach and we build the list to your brief.

Other Technology Install Base Lists

Medallia is one of 143 technologies we track. Every list works the same way: the companies running that technology, and the executives behind those accounts.

Browse all technology install bases

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