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Microsoft Dynamics CRM Customers List

Reach 7,800+ Verified CIO, VP Sales, VP Customer Service, and Director of CRM Decision-Makers at Enterprises Running Legacy Microsoft Dynamics CRM.

Reviewed by BizzContacts EditorialLast reviewed 2026-06-11

Microsoft Dynamics CRM is the legacy enterprise and mid-market customer relationship management platform that preceded Microsoft Dynamics 365 (the split of Dynamics CRM into Sales, Customer Service, Field Service, Project Service, and Marketing apps in 2016-2017). Approximately 40,000+ enterprises and mid-market companies adopted Microsoft Dynamics CRM across versions (CRM 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016), with substantial remaining legacy CRM on-premises deployments still in production alongside the cloud Dynamics 365 customer base. CRM 2016 (released December 2015) was the last release explicitly branded Microsoft Dynamics CRM. Microsoft renamed the cloud successor to Microsoft Dynamics 365 in 2016, splitting CRM into Sales, Customer Service, Field Service (post FieldOne acquisition), Project Service Automation (now Project Operations), and Marketing (now Customer Insights, Journeys) apps. The platform spans Dynamics CRM core capabilities (Account and Contact management, Lead and Opportunity management, Sales process automation, Marketing campaigns and lists, Service case management, Knowledge base, Field service dispatch, Custom entity creation via xRM, Workflow automation, JavaScript and Plug-in customization, Forms and Views customization, Dashboards and Reports, Outlook integration, Mobile clients, Document management with SharePoint, Email engagement via Server-Side Sync), Dynamics CRM SDK for developer customizations, and the broad xRM (extended CRM) ecosystem where customers used Dynamics CRM as a generic relationship-tracking platform for non-traditional CRM use cases.

The BizzContacts Microsoft Dynamics CRM customers list captures this legacy on-premises CRM cohort as a separately tagged segment, distinct from Microsoft Dynamics 365 (the cloud successor at https://bizzcontacts.com/installed-base/microsoft-dynamics-365/), Salesforce (Salesforce CRM at competing layer), HubSpot (SMB-anchored CRM), Oracle Siebel CRM (legacy enterprise CRM competitor), Oracle CX Cloud (Oracle CRM cloud successor), SAP CRM (SAP-anchored CRM), SugarCRM (mid-market CRM competitor), Pipedrive (SMB sales-team CRM), Zoho CRM (SMB CRM), Microsoft Dynamics AX (legacy enterprise ERP), Microsoft Dynamics NAV (legacy SMB ERP European), Microsoft Dynamics GP (legacy SMB ERP US), and Microsoft Dynamics SL (legacy project-based services ERP) audiences. We maintain 7,800+ verified Dynamics CRM customer records with company firmographics, tagged CRM version in production (CRM 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016, mid-migration to Dynamics 365), deployment model (on-premises predominantly, Internet-Facing Deployment IFD, hybrid, mid-migration to D365 cloud), CRM module focus (Sales, Service, Marketing, xRM custom), Microsoft Partner (SI/VAR) relationships, xRM development depth, and named decision-makers on every record (CIO, VP Sales, VP Customer Service, Director of CRM, Director of Business Applications, VP Customer Experience, Chief Revenue Officer, Director of Sales Operations, VP Customer Engagement, Dynamics CRM Functional Lead, Dynamics CRM Solution Architect, Director of Field Service Operations).

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7,800+
Verified Dynamics CRM records
~40,000
Historical CRM customer base
Jan 2026
CRM 2016 extended support end
97.3%
Inbox deliverability
xRM
Extended CRM development platform
Weekly
Re-verification cycle
7,800+
Verified Dynamics CRM records
~40,000
Historical CRM customer base
Jan 2026
CRM 2016 extended support end
97.3%
Inbox deliverability
xRM
Extended CRM development platform
Weekly
Re-verification cycle
TL;DR

Key Takeaways

  • Microsoft Dynamics CRM is the legacy enterprise and mid-market CRM that preceded Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Marketing apps).
  • CRM 2016 (December 2015) is the last release branded Microsoft Dynamics CRM. Extended support ended January 2026 for most components.
  • BizzContacts maintains 7,800+ verified Dynamics CRM records with 99% accuracy and 97.3% inbox deliverability.
  • Financial services, insurance, and manufacturing together account for ~50% of customers.
  • Mid-enterprise customers (1,000-10,000 employees) form ~50% of the install base.
  • The Director of CRM and Director of Business Applications are uniquely Dynamics CRM-aware titles.
  • xRM (extended CRM) customization platform was the defining differentiator for non-traditional CRM use cases.
  • Peak migration window: CRM 2016 extended support deadline (January 2026).
By the numbers

Dynamics CRM Install Base by the Numbers

Quotable statistics on the Dynamics CRM install base, sourced from Microsoft Dynamics disclosures, Microsoft Partner case studies, and BizzContacts proprietary verification.

~40,000
Historical Dynamics CRM customer adoption
Source: Microsoft Dynamics historical disclosures
January 2026
CRM 2016 extended support end date
Source: Microsoft Lifecycle Policy
xRM
Extended CRM customization platform
Source: Microsoft Dynamics CRM SDK
7,800+
Verified BizzContacts Dynamics CRM records
Source: BizzContacts Q1 2026 audit
~41%
Share of Dynamics CRM customers in the United States
Source: BizzContacts geographic analysis
97.3%
Inbox deliverability on BizzContacts Dynamics CRM list
Source: Third-party audit, Q1 2026
Under 2.7%
Bounce rate, 30-day replacement guarantee
Source: BizzContacts SLA, 2026
5.5x
Reply rate vs generic enterprise CIO list at CRM end-of-support window
Source: BizzContacts customer benchmark, 2026
What is it

What Is the Microsoft Dynamics CRM Customers List?

The Microsoft Dynamics CRM customers list is a verified, regularly refreshed database of enterprises and mid-market companies (typically 200-50,000+ employees) running Dynamics CRM 4.0, CRM 2011, CRM 2013, CRM 2015, or CRM 2016 in production (plus mid-migration Dynamics 365 Customer Engagement customers), with named CIO, VP Sales, VP Customer Service, Director of CRM, Director of Business Applications, and customer-facing leadership at each account. Every record on the BizzContacts Dynamics CRM list is tagged with the specific CRM version in production, deployment model (on-premises, Internet-Facing Deployment IFD, hybrid, mid-migration to D365), CRM module focus (Sales, Customer Service, Marketing, Field Service for newer versions, xRM custom applications), company firmographics, industry mix, employee count, Microsoft Partner (SI/VAR) relationship, xRM development depth (custom entities, plugins, JavaScript customizations), and ERP integration (Dynamics AX, Dynamics NAV, SAP, Oracle).

The list feeds outbound prospecting for Microsoft Dynamics 365 Customer Engagement migration services and Microsoft Partners (Avanade, HSO, KPMG, PowerObjects/HCL, Hitachi Solutions, Sonoma Partners), third-party CRM migration platforms, competing modern cloud CRM alternatives (Salesforce Sales Cloud + Service Cloud, HubSpot Sales Hub + Service Hub, Oracle CX Cloud, SAP Service Cloud, SugarCRM), modern sales engagement and CPQ for the Microsoft ecosystem (DealHub, Conga, PROS, Apttus/Conga, ePROMIS, CloudSense), modern customer service and contact center platforms (Zendesk, Freshdesk, Genesys, Five9, NICE CXone), modern marketing automation alternatives (Marketo, Pardot, HubSpot Marketing Hub, Iterable), modern field service platforms (ServiceMax, ServiceTitan, Salesforce Field Service), and competing enterprise CRM platforms targeting Dynamics CRM displacement. Records ship with company firmographics, named decision-makers, and audit-trail metadata.

CRMStephanie OstranderDirector of CRM and Business ApplicationsLakeshore Industrial Insurance Group · Milwaukee, WIFNFULL NAMEStephanie OstranderTTITLEDirector of CRM and Business ApplicationsCCOMPANYLakeshore Industrial Insurance GroupIINDUSTRYCommercial InsuranceDCDYNAMICS CRM IN PRODUCTIONDynamics CRM 2016 (on-premises, IFD) wit...EEMPLOYEES1,650 across 8 WI/MN/IL officesBEBUSINESS EMAILs*e*h*n*e.o*t*a*d*r@l*k*s*o*e*n*u*a*c*.c*mDPDIRECT PHONE+1 4*4-7*8-1*0*
Sample contacts

Sample Microsoft Dynamics CRM Decision-Maker Contacts

A scrolling preview of the kinds of decision-makers on the Microsoft Dynamics CRM customers list, the IT, data, and line-of-business leaders at companies running Microsoft Dynamics CRM.

Rachel Simmons
Chief Information Officer (CIO)
Quarrywood Automotive · Hartford, CT
r*c*e*.s*m*o*s@q*a*rywoodautomotive.com
Laura Ashford
VP Sales
Lighthouse Manufacturing · Denver, CO
l*u*a.a*h*o*d@l*g*thousemanufacturing.com
Carlos Vance
VP Customer Service
Clarion Networks · Indianapolis, IN
c*r*o*.v*n*e@c*a*ionnetworks.com
Rachel Nakamura
Director of CRM
Silverline Industrial · Phoenix, AZ
r*c*e*.n*k*m*r*@s*l*erlineindustrial.com
Victor Lindqvist
Director of Business Applications
Solvent Logistics · Salt Lake City, UT
v*c*o*.l*n*q*i*t@s*l*entlogistics.com
Laura Bergstrom
VP Customer Experience
Pioneer Pharma · Minneapolis, MN
l*u*a.b*r*s*r*m@p*o*eerpharma.com
Eric Bergstrom
Chief Revenue Officer (CRO)
Evergreen Technologies · Raleigh, NC
e*i*.b*r*s*r*m@e*e*greentechnologies.com
Julia Foster
Director of Sales Operations
Brightline Beverages · Louisville, KY
j*l*a.f*s*e*@b*i*htlinebeverages.com
Rachel Simmons
Chief Information Officer (CIO)
Quarrywood Automotive · Hartford, CT
r*c*e*.s*m*o*s@q*a*rywoodautomotive.com
Laura Ashford
VP Sales
Lighthouse Manufacturing · Denver, CO
l*u*a.a*h*o*d@l*g*thousemanufacturing.com
Carlos Vance
VP Customer Service
Clarion Networks · Indianapolis, IN
c*r*o*.v*n*e@c*a*ionnetworks.com
Rachel Nakamura
Director of CRM
Silverline Industrial · Phoenix, AZ
r*c*e*.n*k*m*r*@s*l*erlineindustrial.com
Victor Lindqvist
Director of Business Applications
Solvent Logistics · Salt Lake City, UT
v*c*o*.l*n*q*i*t@s*l*entlogistics.com
Laura Bergstrom
VP Customer Experience
Pioneer Pharma · Minneapolis, MN
l*u*a.b*r*s*r*m@p*o*eerpharma.com
Eric Bergstrom
Chief Revenue Officer (CRO)
Evergreen Technologies · Raleigh, NC
e*i*.b*r*s*r*m@e*e*greentechnologies.com
Julia Foster
Director of Sales Operations
Brightline Beverages · Louisville, KY
j*l*a.f*s*e*@b*i*htlinebeverages.com
NameJob TitleCompanyLocationBusiness Email
Rachel SimmonsChief Information Officer (CIO)Quarrywood AutomotiveHartford, CTr*c*e*.s*m*o*s@q*a*rywoodautomotive.com
Laura AshfordVP SalesLighthouse ManufacturingDenver, COl*u*a.a*h*o*d@l*g*thousemanufacturing.com
Carlos VanceVP Customer ServiceClarion NetworksIndianapolis, INc*r*o*.v*n*e@c*a*ionnetworks.com
Rachel NakamuraDirector of CRMSilverline IndustrialPhoenix, AZr*c*e*.n*k*m*r*@s*l*erlineindustrial.com
Victor LindqvistDirector of Business ApplicationsSolvent LogisticsSalt Lake City, UTv*c*o*.l*n*q*i*t@s*l*entlogistics.com
Laura BergstromVP Customer ExperiencePioneer PharmaMinneapolis, MNl*u*a.b*r*s*r*m@p*o*eerpharma.com
Eric BergstromChief Revenue Officer (CRO)Evergreen TechnologiesRaleigh, NCe*i*.b*r*s*r*m@e*e*greentechnologies.com
Julia FosterDirector of Sales OperationsBrightline BeveragesLouisville, KYj*l*a.f*s*e*@b*i*htlinebeverages.com

Illustrative preview records with masked emails, not real individuals. Every delivered Microsoft Dynamics CRM record is corporate-directory verified and ships unmasked.

02Top customers

What Companies are Using Microsoft Dynamics CRM?

List of Companies That Use Microsoft Dynamics CRM:

CompanyIndustryHeadquartersEmployee RangeRevenue Range
HP Inc. (segments)Computer HardwarePalo Alto, CA, USA58,000$53.7B
Pacific Gas and ElectricEnergy UtilityOakland, CA, USA26,000$24.4B
BMW Financial Services (US)Auto FinTechHilliard, OH, USAApproximately 1,800Segment
Ricoh Americas CorporationPrint and Document ServicesExton, PA, USA9,500$3.2B
Capgemini (segments)Consulting ServicesParis, FranceApproximately 360,000$25.0B
Trek Bicycle CorporationBicycle ManufacturingWaterloo, WI, USA5,500$1.2B
Subway Restaurants (segments)QSR Restaurant FranchiseMilford, CT, USAFranchise system$10.6B (system-wide)
Aviva plcInsurance UKLondon, UK23,000$60.7B
PSEG (Public Service Enterprise Group)Energy UtilityNewark, NJ, USA13,500$10.0B
Massmart Holdings (Walmart segments)Retail South AfricaJohannesburg, South AfricaApproximately 38,000$5.8B
American Greetings CorporationGreeting Card PublisherCleveland, OH, USA5,000$1.6B
Continental AG (segments)Automotive Tier-1 SupplierHanover, GermanyApproximately 200,000$45.0B
Cooper Tire and Rubber (Goodyear)Tire ManufacturingFindlay, OH, USAApproximately 9,500Segment of Goodyear
Halliburton Company (segments)Oilfield ServicesHouston, TX, USAApproximately 48,000$23.0B
Greater Lakes Trust CompanyTrust and Wealth ManagementGrand Rapids, MI, USA350$95M
OhioHealth (administrative segments)Healthcare SystemColumbus, OH, USAApproximately 35,000$4.6B
Brunswick CorporationMarine and Recreation ProductsMettawa, IL, USAApproximately 19,000$6.5B
American Express Global Business Travel (segments)Business TravelJersey City, NJ, USAApproximately 18,000$2.3B
United Way of Greater AtlantaNon-Profit RegionalAtlanta, GA, USA150$92M
Northrop Grumman (segments)Aerospace and DefenseFalls Church, VA, USAApproximately 95,000$39.3B
03Definition

Why a Dynamics CRM Customer List Matters in 2026

The Dynamics CRM 2016 extended support deadline (January 2026 for most CRM components) and the broader Microsoft Dynamics 365 Customer Engagement cloud migration push create an active forcing function on Dynamics CRM customers in 2026. Customers face a binary decision: migrate to Microsoft Dynamics 365 Customer Engagement cloud apps (the Microsoft-preferred path), migrate to competing modern cloud CRM (Salesforce, HubSpot, Oracle, SAP), or operate on unsupported CRM 2016 with accumulating security and integration risk.

Dynamics CRM bundled coverage is exceptional for legacy enterprise CRM with deep customization via xRM, broad ISV ecosystem, Microsoft ecosystem integration, and on-premises deployment flexibility. Depth gaps where specialist vendors regularly win include modern cloud-native CRM with embedded AI, modern sales engagement and CPQ, modern customer service and omnichannel contact center, modern marketing automation, modern field service with mobile depth, modern customer 360, and competing modern cloud CRM targeting Dynamics CRM displacement rather than D365 migration.

BizzContacts isolates the Dynamics CRM install base as a separately filterable cohort so vendors can run focused outbound into enterprise CIOs, VPs Sales, VPs Customer Service, Directors of CRM, and Directors of Business Applications facing the CRM 2016 end-of-support inflection point.

04Adoption

Enterprises Running Microsoft Dynamics CRM

Dynamics CRM concentrates in enterprises and mid-market companies (200-50,000+ employees) across financial services and banking, insurance, manufacturing (mid-enterprise and enterprise), distribution and wholesale, government and public sector, healthcare (payer, provider, pharma), professional services and consulting, telecommunications, energy and utilities, education (higher education and K-12 districts), automotive (OEM and dealer networks), aerospace and defense, real estate and property services, retail (mid-enterprise chains), media and publishing, hospitality (mid-enterprise hotel chains and travel), and other Microsoft-ecosystem enterprise industries. The platform's xRM customization flexibility (allowing CRM to act as a generic application development platform), deep Microsoft ecosystem integration (Outlook, SharePoint, SQL Server, Active Directory, SSRS reporting), on-premises deployment capability (important for regulated industries), and the dense Microsoft Partner network distinguish it from cloud-only CRM alternatives.

Customer skew is mid-enterprise and enterprise (1,000-10,000 employees, approximately 48% of customer count) with strong presence at upper mid-market (500-999 employees) and meaningful presence at lower-enterprise (10,000-25,000 employees) and global enterprise (25,000+ employees). Dynamics CRM is rarely used below 200 employees, where Microsoft historically positioned Dynamics CRM Online (small business tier) and now Dynamics 365 Customer Engagement cloud apps with simpler implementations.

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05Adoption

Dynamics CRM Adoption by Industry

Dynamics CRM concentrates in enterprise and mid-market industries with strong Microsoft ecosystem affinity and complex CRM customization needs.

IndustryEstimated Adoption LevelCommon Use Cases
Financial Services and BankingVery highDynamics CRM for FS sales process and customer service
Insurance (carriers and brokers)Very highDynamics CRM for insurance carrier and broker CRM with xRM customization
Manufacturing (mid-enterprise and enterprise)Very highDynamics CRM integrated with Dynamics AX/NAV for manufacturing sales and service
Distribution and WholesaleVery highDynamics CRM for distribution sales pipeline and customer service
Government and Public SectorVery highDynamics CRM for citizen services and case management
Healthcare (payer, provider, pharma)Very highDynamics CRM for HCP engagement, member services, and patient services
Professional Services and ConsultingVery highDynamics CRM for client relationship management
TelecommunicationsHighDynamics CRM for telco sales and customer service
Energy and UtilitiesVery highDynamics CRM for utility customer service and field service
Higher Education and K-12 DistrictsVery highDynamics CRM for student recruitment, alumni relations, and student services
Automotive (OEM and dealer networks)HighDynamics CRM for automotive customer engagement
Aerospace and DefenseHighDynamics CRM for A&D customer relationship and bid management
Real Estate and Property ServicesHighDynamics CRM for real estate sales and tenant services
Retail (mid-enterprise chains)HighDynamics CRM for retail loyalty and customer service
Hospitality (hotel chains and travel)Medium-highDynamics CRM for hotel and travel customer engagement
Microsoft Dynamics CRM Adoption by Industry, Visualized

A visual read of the adoption table above — longer bars mark the industries with the highest share of companies running Microsoft Dynamics CRM.

Financial Services and Banking
Very High
Insurance (carriers and brokers)
Very High
Manufacturing (mid-enterprise and enterprise)
Very High
Distribution and Wholesale
Very High
Government and Public Sector
Very High
Healthcare (payer, provider, pharma)
Very High
Professional Services and Consulting
Very High
Telecommunications
High
Energy and Utilities
Very High
Higher Education and K-12 Districts
Very High
Automotive (OEM and dealer networks)
High
Aerospace and Defense
High
Real Estate and Property Services
High
Retail (mid-enterprise chains)
High
Hospitality (hotel chains and travel)
High

Financial services and insurance together account for approximately 32% of Dynamics CRM customer count, the densest verticals globally driven by Microsoft ecosystem affinity and xRM customization flexibility for complex FS/insurance workflows.

Manufacturing and distribution are exceptionally strong Dynamics CRM verticals because of integration with Microsoft Dynamics AX and NAV ERPs, providing unified Microsoft Dynamics customer relationship and operations management.

Higher education (universities, colleges) and K-12 districts disproportionately adopt Dynamics CRM for student recruitment (CRM-as-marketing) and alumni relations (CRM-as-engagement) with the dense Microsoft education Partner network.

Healthcare payer and provider adoption is strong for member services, HCP engagement, and patient services with xRM-extended Dynamics CRM as the foundation for healthcare-specific applications.

Government and public sector adoption is strong for citizen services and case management, particularly at state and municipal levels where Microsoft ecosystem alignment is preferred.

06Geo coverage

Dynamics CRM Adoption by Country

Dynamics CRM is a global enterprise CRM with strong North American, European, and growing APAC presence reflecting Microsoft's global Partner network.

CountryMarket PresenceCommon Industries
United StatesVery high (3,200+ deployments)FS, insurance, manufacturing, distribution, government, healthcare, higher ed, A&D
United KingdomHigh (650+ deployments)FS, insurance, manufacturing, government, higher ed, services
GermanyHigh (520+ deployments)Manufacturing, automotive, insurance, services
AustraliaMedium-high (380+ deployments)FS, government, education, mining, healthcare
CanadaMedium-high (320+ deployments)FS, insurance, government, manufacturing, healthcare
FranceMedium-high (240+ deployments)Manufacturing, FS, services, government
NetherlandsMedium-high (220+ deployments)FS, services, manufacturing, telecom
SwedenMedium (160+ deployments)Manufacturing, services, FS
IndiaMedium-high (180+ deployments)Manufacturing, FS, services for global markets
BrazilMedium (110+ deployments)FS, telecom, manufacturing
JapanMedium (95+ deployments)Manufacturing, automotive, FS
South AfricaMedium (85+ deployments)FS, retail, mining
Other countriesLimited but globalVarious

The United States accounts for approximately 41% of Dynamics CRM customer count, the largest single market.

Europe collectively (UK + Germany + France + Netherlands + Sweden + other EU) accounts for approximately 32% of customers reflecting the dense European Microsoft Partner network.

Australia is unusually strong at ~5% of customers driven by Australian government, financial services, and mining adoption.

Compared to Salesforce, Dynamics CRM has stronger non-US European and Australian concentration, reflecting Microsoft ecosystem preference in those markets.

Companies Using Microsoft Dynamics CRM by Country and Continent

A country-by-country read on where Microsoft Dynamics CRM adoption clusters, cross-checked against public technology-usage datasets and BizzContacts verification. Numbers are directional estimates; the USA, UK, Canada, and Australia lead the list as our core outbound markets.

Microsoft Dynamics CRM Users by Country

CountryCompanies Using Microsoft Dynamics CRM
United States2,650
United Kingdom690
Canada415
Australia170
United Arab Emirates74
Singapore49
Switzerland82
Denmark51
CountryCompanies Using Microsoft Dynamics CRM
Germany255
Belgium56
France185
India225
Italy58
Netherlands165
Spain120

Microsoft Dynamics CRM Users by Continent

ContinentCompanies Using Microsoft Dynamics CRM
North America3,080
Europe2,030
Asia530
ContinentCompanies Using Microsoft Dynamics CRM
Oceania190
South America55

Country figures cover companies with an identifiable Microsoft Dynamics CRM deployment and do not sum to the continent totals, which also fold in smaller markets not listed individually. Ask us for a country- or region-scoped Microsoft Dynamics CRM segment and we will build and verify it within 2 to 3 business days.

07US footprint

Dynamics CRM Customers by US State

Dynamics CRM US deployments concentrate in states with dense Microsoft ecosystem enterprises and Microsoft Partner networks.

StateAdoption TrendKey Industries
Washington (Microsoft HQ region)Tech + FS + manufacturing + governmentTech, FS, manufacturing, government
CaliforniaFS + tech + utilities (PG&E) + manufacturingFS, tech, utilities, manufacturing
New YorkFS + insurance + services + mediaFS, insurance, services, media
TexasEnergy services (Halliburton) + FS + manufacturing + healthcareEnergy services, FS, manufacturing, healthcare
IllinoisFS + manufacturing (Brunswick) + insurance + distributionFS, manufacturing, insurance, distribution
Ohio (American Greetings, Cooper Tire, BMW FS, OhioHealth)Manufacturing + healthcare + retail + FSManufacturing, healthcare, retail, FS
Pennsylvania (Ricoh)Manufacturing + healthcare + services + FSManufacturing, healthcare, services, FS
MassachusettsFS + biotech + higher ed + servicesFS, biotech, higher ed, services
MichiganAutomotive + manufacturing + insurance + healthcareAutomotive, manufacturing, insurance, healthcare
FloridaFS + healthcare + hospitality + distributionFS, healthcare, hospitality, distribution
GeorgiaFS + telecom + distribution + healthcareFS, telecom, distribution, healthcare
Virginia (Northrop Grumman)Federal contractors + A&D + telecom + FSFederal contractors, A&D, telecom, FS
North CarolinaFS + manufacturing + biotech + healthcareFS, manufacturing, biotech, healthcare
Wisconsin (Trek Bicycle)Manufacturing + insurance + paper + distributionManufacturing, insurance, paper, distribution
MinnesotaHealthcare + manufacturing + FS + retailHealthcare, manufacturing, FS, retail
New Jersey (PSEG)Pharma + utilities + FS + telecomPharma, utilities, FS, telecom
Connecticut (Subway HQ)Insurance + FS + services + manufacturingInsurance, FS, services, manufacturing
TennesseeHealthcare + manufacturing + distribution + musicHealthcare, manufacturing, distribution, music industry
IndianaManufacturing + pharma + automotive + healthcareManufacturing, pharma, automotive, healthcare
MissouriFS + manufacturing + healthcare + distributionFS, manufacturing, healthcare, distribution

Ohio hosts an unusually dense Dynamics CRM customer cluster (American Greetings, Cooper Tire, BMW Financial Services in Hilliard, OhioHealth) reflecting the strong Ohio Microsoft Partner network.

Milwaukee Wisconsin and the broader Industrial Midwest hosts strong manufacturing and insurance Dynamics CRM cohort.

Washington state hosts Microsoft's Redmond HQ and the densest local Microsoft ecosystem Dynamics CRM customer concentration.

Virginia hosts federal contractor and Northrop Grumman Dynamics CRM presence in the DC Beltway corridor.

Microsoft Dynamics CRM Users by U.S. State

Where Microsoft Dynamics CRM adoption concentrates inside the United States, ordered by install-base density and cross-checked against public technology-usage datasets. Directional BizzContacts estimates.

StateCompanies Using Microsoft Dynamics CRM
California5,610
New York2,850
Texas2,070
Illinois1,570
Florida1,460
Massachusetts1,400
Pennsylvania1,040
Georgia975
Virginia880
New Jersey840
Ohio780
Colorado775
Washington760
North Carolina640
Michigan620
Maryland555
Arizona475
Wisconsin405
Indiana395
Connecticut390
Missouri380
Tennessee370
Utah350
Oregon335
District of Columbia280
South Carolina175
StateCompanies Using Microsoft Dynamics CRM
Kansas165
Kentucky165
Nevada165
Iowa160
Louisiana155
Alabama150
New Hampshire145
Oklahoma135
Nebraska110
Idaho87
Delaware83
Maine82
Rhode Island81
Arkansas75
Vermont56
Minnesota51
New Mexico51
Hawaii40
Mississippi40
Montana40
South Dakota36
North Dakota29
West Virginia24
Alaska21
Wyoming20

These state counts are directional and cover identifiable Microsoft Dynamics CRM deployments only. We can scope a Microsoft Dynamics CRM segment to any state or metro and verify it within 2 to 3 business days.

08Segmentation

Dynamics CRM Customer Size Distribution

Dynamics CRM concentrates in mid-enterprise and enterprise with strongest density in 1,000-10,000 employee range.

Company SizeTypical Adoption Level
Upper mid-market (200-499 employees)10%, Dynamics CRM for upper-mid-market
Lower enterprise (500-999)18%, plus xRM customizations and integrations
Mid-enterprise (1,000-4,999)30%, full Dynamics CRM with multiple ISVs
Large mid-enterprise (5,000-9,999)20%, plus Field Service and Marketing
Lower enterprise (10,000-24,999)12%, full Dynamics CRM at enterprise scale
Upper enterprise (25,000-49,999)7%, strategic CRM accounts with global rollouts
Global enterprise (50,000+)3%, mega-enterprise strategic accounts
Microsoft Dynamics CRM Adoption by Company Size, Visualized

A visual read of the size-distribution table above — longer bars mark the company-size bands with the highest share of companies running Microsoft Dynamics CRM.

Upper mid-market (200-499 employees)
10%
Lower enterprise (500-999)
18%
Mid-enterprise (1,000-4,999)
30%
Large mid-enterprise (5,000-9,999)
20%
Lower enterprise (10,000-24,999)
12%
Upper enterprise (25,000-49,999)
7%
Global enterprise (50,000+)
3%

Mid-enterprise customers (1,000-10,000 employees) form the densest Dynamics CRM cohort (~50%) and the highest-velocity outbound segment. Below 200 employees, Dynamics CRM Online (and now Dynamics 365 Sales Professional) historically served. Above 50,000 employees, Dynamics CRM serves strategic global Microsoft accounts often integrated with Dynamics AX (now D365 F&SCM).

09Buyer titles

Decision-Makers at Dynamics CRM Customer Accounts

Dynamics CRM buying decisions cluster around CIO, VP Sales, VP Customer Service, Director of CRM, and customer-facing technology leadership.

Job TitleDepartmentBuying Influence
Chief Information Officer (CIO)IT ExecutiveExecutive owner of Dynamics CRM platform strategy at enterprise accounts
VP SalesSales LeadershipSenior owner of sales process and pipeline on Dynamics CRM
VP Customer ServiceCustomer Service LeadershipSenior owner of customer service operations on Dynamics CRM
Director of CRMCRM PlatformDay-to-day owner of Dynamics CRM platform configuration and roadmap
Director of Business ApplicationsBusiness ApplicationsDay-to-day owner of CRM and related business applications
VP Customer ExperienceCX LeadershipSenior owner of CX strategy on Dynamics CRM
Chief Revenue Officer (CRO)Revenue ExecutiveExecutive owner of revenue operations on CRM
Director of Sales OperationsSales OperationsDay-to-day sales operations owner of CRM
VP Customer EngagementCustomer EngagementSenior owner of customer engagement programs
Dynamics CRM Functional LeadCRM PracticeDay-to-day Dynamics CRM functional authority
Dynamics CRM Solution ArchitectCRM PracticeDay-to-day Dynamics CRM technical and customization authority
Director of Field Service OperationsField ServiceOwner of Dynamics CRM Field Service
Director of Marketing Operations (MOPs)Marketing OpsOwner of Dynamics CRM Marketing
VP Information TechnologyIT LeadershipSenior owner of IT at mid-enterprise CRM accounts
Director of Business TransformationTransformationOwner of Dynamics 365 cloud migration program

The Director of CRM and Director of Business Applications are uniquely Dynamics CRM-aware titles. CIO and VP IT for strategic positioning. VP Sales and VP Customer Service for module-specific business pitches. Dynamics CRM Solution Architect and Functional Lead for technical xRM customization pitches. Director of Business Transformation for D365 cloud migration pitches specifically.

Reach these Microsoft Dynamics CRM decision-makers this week.

Verified Microsoft Dynamics CRM customer contacts with named CIO, ERP Manager, CFO, and procurement titles. 97.4% inbox deliverability.

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10Tech stack

Technology Ecosystem Around Dynamics CRM Customers

Dynamics CRM customers run a predictable adjacent stack of Microsoft ecosystem products, ISV add-ons, and enterprise integration tools.

TechnologyCategoryIntegration Purpose
Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Marketing)Microsoft cloud successorMigration target for Dynamics CRM customers
Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)Microsoft Power PlatformModern low-code extensions for CRM/D365
Microsoft Azure (cloud infrastructure)Cloud infraCloud hosting for D365 cloud and Azure ISV integrations
Microsoft 365 + Outlook + SharePointProductivityStandard Microsoft ecosystem alongside CRM
Salesforce Sales Cloud + Service Cloud (CRM competitors)CRM competitorsWhere Dynamics CRM faces displacement
HubSpot Sales Hub + Service Hub (CRM competitors)CRM competitorsMid-market CRM alternatives
Oracle CX Cloud, Oracle Siebel CRMOracle CRMOracle alternatives
SAP CRM and SAP Service CloudSAP CRMSAP alternatives for SAP-anchored customers
SugarCRM, Pega CRM, Zendesk Sell (CRM competitors)CRM competitorsModern CRM alternatives
Microsoft Dynamics AX (legacy ERP)Microsoft ERPIntegration with legacy Dynamics ERP
Microsoft Dynamics NAV (legacy SMB ERP)Microsoft ERPIntegration with legacy SMB ERP
Microsoft Lifecycle Services (LCS)Microsoft toolsMicrosoft's tool for CRM-to-D365 migration management
Microsoft Partner ecosystem (Avanade, HSO, KPMG, PowerObjects/HCL, Hitachi Solutions, Sonoma Partners)SI partnersImplementation partners for CRM and D365 migration
Dynamics CRM ISV ecosystem (ClickDimensions, eOne SmartConnect, Click Tools, RapidStart CRM, Resco Mobile)CRM ISVsIndustry-specific and functional extensions
Microsoft SQL Server (database)DatabaseUnderlying database for on-premises Dynamics CRM
Compared

Dynamics CRM vs Dynamics 365 vs Salesforce vs HubSpot vs Oracle CX

Dynamics CRM and the four largest competing or migration-target CRM platforms compared by buyer focus and BizzContacts coverage.

PlatformGlobal Install BaseStrongest IndustriesLargest GeoBizzContacts Coverage
Microsoft Dynamics CRM (legacy)~40,000 historical adoptersFS, insurance, manufacturing, government, healthcare, higher edUSA 41%, Europe 32%, AU + Canada + India7,800+ records
Microsoft Dynamics 365 Customer Engagement (cloud successor)Migration target plus new customersSame industries as Dynamics CRM with cloud-first architectureGlobal, expandingCoverage via Dynamics 365 install base
Salesforce (Sales Cloud + Service Cloud)~150,000 customersAll enterprise industries with cloud-first preferenceGlobal, USA dominantCoverage via Salesforce install base
HubSpot (Sales Hub + Service Hub)~250,000 paid customersSMB to mid-market across industriesGlobal, USA dominantCoverage via HubSpot install base
Oracle CX Cloud~20,000 enterprise customersEnterprise across industries, Oracle-anchoredGlobal, USA + EUCoverage via Oracle install base

Dynamics CRM targets legacy on-premises enterprise CRM with deep xRM customization and Microsoft ecosystem. Dynamics 365 is the Microsoft cloud successor. Salesforce wins on cloud-first innovation. HubSpot wins on SMB to mid-market unified suite. Oracle CX wins on Oracle-anchored enterprise.

11Benefits

Why Outbound Teams Use the Dynamics CRM Customers List

Sell into enterprise CIOs, VPs Sales, VPs Customer Service facing CRM 2016 end-of-support

CRM 2016 extended support ended January 2026 - peak buying window.

Pitch Microsoft Dynamics 365 Customer Engagement migration services

Avanade, HSO, KPMG, PowerObjects, Hitachi Solutions target Dynamics CRM customers.

Position competing modern cloud CRM

Salesforce, HubSpot, Oracle CX, SAP Service Cloud target Dynamics CRM customers.

Run xRM custom application migration campaigns

Modern low-code platforms target Dynamics CRM customers with xRM custom applications.

Pitch modern sales engagement, CPQ, and customer service alternatives

DealHub, Conga, Outreach, Salesloft, Zendesk, Genesys target Dynamics CRM customers.

Event marketing for Microsoft Business Applications Summit and Microsoft Ignite

Drive event engagement around Microsoft Business Applications and D365 announcements.

Who buys this list

Which Businesses Can Use the Dynamics CRM Customers List

Dynamics CRM sits at the centre of enterprise customer relationship management, sales operations, customer service, marketing, and xRM custom applications at thousands of legacy CRM customers facing the January 2026 extended-support deadline. The buyers below are the most common purchasers of the BizzContacts Dynamics CRM customers list.

01

Microsoft Dynamics 365 Customer Engagement migration SI partners

Avanade, HSO, KPMG, PowerObjects/HCL, Hitachi Solutions, Sonoma Partners, Tribridge target Dynamics CRM customers for D365 Customer Engagement migration services.

Use case: CRM-to-D365 Customer Engagement migration, xRM custom application migration to Power Apps, data migration, customization re-platforming.

02

Competing modern cloud CRM platforms

Salesforce Sales Cloud + Service Cloud, HubSpot Sales Hub + Service Hub + Marketing Hub, Oracle CX Cloud, SAP Service Cloud, SugarCRM use the list for Dynamics CRM displacement to non-Microsoft CRM.

Use case: Cloud CRM displacement, modern UX, cloud-first innovation, AppExchange ecosystem.

03

Modern low-code platforms for xRM custom applications

Microsoft Power Platform (Power Apps, Power Automate, Dataverse), Salesforce Lightning Platform, ServiceNow App Engine target Dynamics CRM customers with xRM custom applications.

Use case: Modern low-code application development, xRM modernization, Dataverse migration, citizen developer enablement.

04

Modern sales engagement and CPQ

Outreach, Salesloft, DealHub, Conga (Apttus), PROS, CloudSense target Dynamics CRM Sales customers needing modern sales engagement and CPQ.

Use case: Modern sales engagement sequences, CPQ for complex deals, deal management, sales analytics.

05

Modern customer service and contact center

Zendesk, Freshdesk, Salesforce Service Cloud, Genesys Cloud, Five9, NICE CXone target Dynamics CRM Customer Service customers.

Use case: Modern omnichannel customer service, CCaaS, contact center AI, modern case management.

06

Modern marketing automation

Marketo, Salesforce Pardot, HubSpot Marketing Hub, Iterable target Dynamics CRM Marketing customers.

Use case: Modern marketing automation, account-based marketing, marketing attribution, email deliverability.

07

Modern field service platforms

Salesforce Field Service, ServiceMax, ServiceTitan, FieldEdge target Dynamics CRM Field Service customers.

Use case: Modern field service management, mobile field workforce, dispatch optimization, customer self-service scheduling.

08

Customer 360 and CDP platforms

Twilio Segment, Treasure Data, mParticle, Adobe Real-Time CDP target Dynamics CRM customers extending to customer 360 platforms.

Use case: Real-time customer 360, CDP-anchored activation, identity resolution, omnichannel customer data.

If your product or service touches legacy enterprise CRM migration, cloud CRM, modern low-code application development, sales engagement, CPQ, customer service, marketing automation, field service, or customer 360 at a Dynamics CRM-running organisation facing the 2026 extended-support deadline, the BizzContacts Dynamics CRM list is the most direct path to qualified CIO, VP Sales, VP Customer Service, and Director of CRM decision-makers.

12Buyer use cases

Why Businesses Purchase the Dynamics CRM Email List

Legacy enterprise CRM transformation title precision

CIO, VP Sales, VP Customer Service, Director of CRM at enterprise Dynamics CRM accounts.

CRM version filtering

Filter by CRM 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016, mid-migration to D365 Customer Engagement.

Industry filtering

Filter by FS, insurance, manufacturing, distribution, government, healthcare, higher ed, A&D, telecom, utilities, automotive, retail, hospitality.

Employee count filtering

Filter by 200-499, 500-999, 1,000-4,999, 5,000-9,999, 10,000-24,999, 25,000-49,999, 50,000+ to align with ICP.

ERP integration cross-reference

Filter for customers running Dynamics CRM + Dynamics AX, Dynamics CRM + Dynamics NAV, Dynamics CRM + SAP, Dynamics CRM + Oracle.

Higher reply rates than generic enterprise CIO lists

BizzContacts Dynamics CRM records benchmark at 5.5x the reply rate of generic enterprise CIO lists at the CRM end-of-support window.

13Data dictionary

What Every Dynamics CRM Record Includes

Every record on the BizzContacts Dynamics CRM customers list ships with the following fields.

Data FieldDescription
Company nameCanonical company name
TypeFS, insurance, manufacturing, distribution, government, healthcare payer/provider/pharma, professional services, telecom, utilities, higher ed, K-12 districts, automotive, A&D, real estate, retail, hospitality, media, other
Employee countLatest reported
Headquarters city, state, countryPrimary registered HQ
Annual revenue estimateLatest reported or estimated
Industry verticalStandard industry classification
Dynamics CRM versionCRM 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016, mid-migration to D365 Customer Engagement
CRM module focusSales, Customer Service, Marketing, Field Service, xRM custom applications
Deployment modelOn-premises, Internet-Facing Deployment IFD, hybrid, mid-migration to D365 cloud
xRM development depthCustom entities count, plugin customization, JavaScript customizations
ERP integrationDynamics AX, Dynamics NAV, Dynamics GP, SAP, Oracle, other
Microsoft Partner (SI/VAR)Avanade, HSO, KPMG, PowerObjects/HCL, Hitachi Solutions, Sonoma Partners where publicly disclosed
Decision-maker full nameCIO, VP Sales, VP Customer Service, Director of CRM, Director of Business Applications, Dynamics CRM Functional Lead
Decision-maker titleVerified current title
Decision-maker business emailMulti-step verified
Decision-maker direct phoneVerified direct dial where available
Decision-maker LinkedIn URLFull profile URL
Reporting lineManager title and department
14Trust signals

Why BizzContacts for Dynamics CRM Intelligence

Legacy enterprise CRM transformation title precision

Data resolves to CIO, VP Sales, VP Customer Service, Director of CRM at enterprise Dynamics CRM accounts.

CRM version and module tagging

Every record tagged with specific CRM version, module focus, and migration status.

xRM development depth tagging

Custom entity count and xRM development depth tagged for migration complexity assessment.

ERP integration cross-reference

Cross-reference Dynamics CRM customer with Dynamics AX, NAV, GP, SAP, or Oracle ERP integration.

Hand-verified enterprise records

Every contact researched by a named analyst familiar with enterprise CRM title structures.

97.3% inbox deliverability

Multi-step email verification on every record.

How we build the data

How the Dynamics CRM Customers List Data Is Sourced

The BizzContacts Dynamics CRM customers list is built from a multi-channel research pipeline focused on confirming Dynamics CRM version, deployment model, employee count, industry, CRM module focus, xRM customization depth, and Microsoft Partner relationships, plus tagging each record with verified CIO, VP Sales, VP Customer Service, Director of CRM decision-makers.

01

Microsoft Dynamics historical disclosures and customer references

Microsoft published named Dynamics CRM customer case studies on microsoft.com/customers organised by industry and CRM version.

02

Microsoft Partner case studies

Avanade, HSO, KPMG, PowerObjects/HCL, Hitachi Solutions, Sonoma Partners, Tribridge publish Dynamics CRM customer case studies confirming relationships.

03

Microsoft Business Applications Summit and Microsoft Ignite Dynamics sessions

Microsoft Business Applications Summit, Convergence (historical), Microsoft Ignite Dynamics track customer keynotes confirm relationships.

04

Microsoft AppSource Dynamics CRM ISV marketplace

Microsoft AppSource Dynamics CRM ISV listings (ClickDimensions, eOne SmartConnect, Resco Mobile) disclose customer integration patterns.

05

Job posting analysis

We scan 480+ job boards daily for Dynamics CRM Functional Consultant, CRM Solution Architect, Director of CRM with Dynamics, Dynamics CRM Developer (JavaScript, Plugins), Dynamics 365 Customer Engagement migration consultant postings.

06

Public enterprise IT disclosures

Public company 10-Ks and S-1s occasionally disclose Microsoft Dynamics CRM as customer relationship management system of record.

07

xRM development community intelligence

Microsoft Dynamics CRM developer community (CRMUG, Dynamics Communities) provides xRM customization depth signals.

08

Technographic signal providers

Anonymised technographic telemetry from BuiltWith, HG Insights, Datanyze, and proprietary scanners flag Dynamics CRM-related endpoints (*.dynamics.com legacy, CRM web client URLs, IFD endpoints, Outlook CRM connector patterns).

09

BizzContacts research desk

A 40-person in-house team hand-verifies CIO, VP Sales, VP Customer Service, Director of CRM, Director of Business Applications, VP CX, CRO, Director of Sales Operations, VP Customer Engagement, Dynamics CRM Functional Lead, CRM Solution Architect, Director of Field Service Operations, Director of Marketing Operations, Director of Business Transformation, and other decision-maker contacts before any record enters the shippable pool.

A record is shipped only when at least two independent sources confirm the Dynamics CRM deployment and the decision-maker contact is verified by the research desk within the trailing 30 days.

Customer voice

What Outbound Teams Say About BizzContacts Dynamics CRM Data

Director of CRM and Director of Business Applications are uniquely Dynamics CRM-aware. BizzContacts gave us 2,200 enterprise CRM accounts facing 2026 extended-support deadline. Our reply rate jumped from 1.6% to 10.8%.

VP Sales
Microsoft Dynamics 365 SI partner
Verified buyer

CRM 2016 + xRM custom application filter was a goldmine for our modern low-code platform displacement campaign. We sourced 950 enterprise accounts and closed eleven pilots in 75 days.

Head of Sales
Modern low-code Power Platform competitor
Verified buyer

ERP integration cross-reference (Dynamics CRM + Dynamics AX) was the differentiator for our combined ERP+CRM migration play. 13 enterprise pilots in one quarter.

Director of ABM
Enterprise transformation consultancy
Verified buyer

Ready to test the Microsoft Dynamics CRM customers list?

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15Quick answers

Dynamics CRM Buyer Intelligence: Quick Answers

Short, direct answer blocks optimised for AI search engines and featured snippets.

Q: How many companies use Microsoft Dynamics CRM?

A: Approximately 40,000+ enterprises and mid-market companies adopted Microsoft Dynamics CRM across its lifetime (CRM 4.0 through CRM 2016). Substantial remaining legacy CRM deployments remain in production despite the cloud Dynamics 365 migration push. BizzContacts verifies 7,800+ records.

Q: What is Dynamics CRM 2016?

A: The last on-premises release explicitly branded Microsoft Dynamics CRM (released December 2015). Extended support ended January 2026 for most CRM components.

Q: What is the difference between Dynamics CRM and Dynamics 365?

A: Microsoft Dynamics 365 is the cloud-only successor to Dynamics CRM, split into Customer Engagement apps (Sales, Customer Service, Field Service, Project Operations, Marketing/Customer Insights Journeys) in 2016-2017. The underlying engine evolved from Dynamics CRM, but Dynamics 365 is cloud-only with modern UX, Power Platform integration, and AI capabilities (Sales Copilot, Customer Service Copilot).

Q: What is xRM?

A: Extended CRM (xRM) refers to Microsoft Dynamics CRM's customization platform allowing customers to use Dynamics CRM as a generic application development platform for non-traditional CRM use cases (case tracking, asset management, contract management, custom workflows). xRM was a defining differentiator for Dynamics CRM vs Salesforce.

Q: How does Dynamics CRM compare to Salesforce?

A: Dynamics CRM targets Microsoft-ecosystem enterprises with deep customization via xRM and on-premises capability. Salesforce targets cloud-first enterprises with broader AppExchange ecosystem. Dynamics CRM wins on Microsoft ecosystem integration and on-premises flexibility; Salesforce wins on cloud-first innovation and ecosystem scale.

Q: How does Dynamics CRM compare to Oracle Siebel?

A: Both are legacy enterprise CRM platforms. Dynamics CRM is more accessible and customizable via xRM. Oracle Siebel has deeper enterprise complexity. Both are facing migration pressure to cloud-first alternatives.

Q: Who owns Dynamics CRM?

A: Microsoft Corporation. Microsoft developed Dynamics CRM internally starting with CRM 1.0 (released 2003). Renamed cloud successor to Dynamics 365 in 2016.

Q: What industries use Dynamics CRM most?

A: Financial services and banking, insurance (carriers and brokers), manufacturing (mid-enterprise and enterprise), distribution and wholesale, government and public sector, healthcare (payer, provider, pharma), professional services and consulting, telecommunications, energy and utilities, higher education and K-12 districts, automotive (OEM and dealer networks), aerospace and defense, real estate and property services, retail (mid-enterprise chains), hospitality (hotel chains and travel).

Q: Where is the largest Dynamics CRM install base?

A: United States accounts for ~41% of customers. Europe collectively ~32%. Australia, Canada, India round out global presence.

Q: How accurate is the BizzContacts Dynamics CRM list?

A: 99% record-accuracy SLA, 97.3% inbox deliverability, 30-day replacement guarantee.

Q: Can I filter by CRM version?

A: Yes, by CRM 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016, mid-migration to D365 Customer Engagement.

Q: Can I filter by CRM module focus?

A: Yes, by Sales, Customer Service, Marketing, Field Service, xRM custom applications.

Q: Can I filter by Microsoft Partner?

A: Yes, by Avanade, HSO, KPMG, PowerObjects/HCL, Hitachi Solutions, Sonoma Partners, and other Microsoft Partners where publicly disclosed.

Q: How often is the list refreshed?

A: Weekly re-verification, 30-day decision-maker validation cycle.

16Search insights

People Also Ask About Dynamics CRM Customers

  1. Enterprises and mid-market companies (200-50,000+ employees) across financial services and banking, insurance (carriers and brokers), manufacturing (mid-enterprise and enterprise), distribution and wholesale, government and public sector, healthcare (payer, provider, pharma), professional services and consulting, telecommunications, energy and utilities, higher education and K-12 districts, automotive (OEM and dealer networks), aerospace and defense, real estate and property services, retail (mid-enterprise chains), and hospitality (hotel chains and travel).
  2. Mainstream support for CRM 2016 ended January 2021. Extended support ended January 2026 for most CRM components (some components extended slightly later).
  3. The cloud-hosted version of Dynamics CRM (predecessor to Dynamics 365 Sales/Customer Service cloud apps). Microsoft transitioned customers from Dynamics CRM Online to Dynamics 365 Customer Engagement in 2016-2017.
17FAQ

Dynamics CRM Customers List FAQs

  1. A verified, regularly refreshed database of 7,800+ enterprises running legacy Microsoft Dynamics CRM (4.0, 2011, 2013, 2015, 2016) plus mid-migration Dynamics 365 Customer Engagement customers, with named CIO, VP Sales, VP Customer Service, Director of CRM, Director of Business Applications decision-makers.
  2. Approximately 40,000+ historical adopters. BizzContacts verifies 7,800+ records currently in production or mid-migration.
  3. Per-record with volume tiers starting at 500 records.
  4. Yes, 50 records segmented by your ICP.
  5. Weekly re-verification, 30-day decision-maker validation cycle.
  6. Yes, by CRM 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016, mid-migration to D365 Customer Engagement.
  7. Yes, by Sales, Customer Service, Marketing, Field Service, xRM custom applications.
  8. CSV, XLSX, and direct CRM enrichment APIs.
  9. Under 2.7% across the trailing 12 months.
  10. 30-day free replacement on any bounced, departed, or technographically mistagged contact.
18Full technology index

Every Technology Users Database Inside BizzContacts

Browse every install-base and technographic database BizzContacts maintains. Every link below points to a live BizzContacts landing page with verified customer records, decision-maker contacts, and buyer-center intel for that platform, updated on a continuous verification cycle.

6sense Customers ListAcumatica Users Email ListAdobe Commerce Customers DatabaseAdobe Experience Cloud Users ListADP Customers ListAdvancedMD Users Email ListAllscripts Customers DatabaseAnthropic Users ListAppFolio Customers ListAsana Users Email Listathenahealth Customers DatabaseAtlassian Jira Users ListAutodesk Construction Cloud Customers ListAvaya Users Email ListAWS Customers DatabaseBambooHR Users ListBigCommerce Customers ListBluebeam Users Email ListBox Customers DatabaseBullhorn Users ListCerner Millennium Customers ListCisco Users Email ListCloudera Customers DatabaseCloudflare Users ListCMiC Customers ListConfluent Users Email ListCosential Customers DatabaseCoupa Users ListCrowdStrike Customers ListDatabricks Users Email ListDatadog Customers DatabaseDayforce Users Listdbt Labs Customers ListDELMIAworks Users Email ListDemandbase Customers DatabaseDocuSign Users ListeClinicalWorks Customers ListEHR Software Users Email ListElastic Customers DatabaseEpic Systems Users ListEpicor Customers ListERP Users Email ListFiserv Premier Customers DatabaseFivetran Users ListFreshdesk Customers ListGainsight Users Email ListGitHub Customers DatabaseGitLab Users ListGlobal Shop Solutions Customers ListGong Users Email ListGoogle Cloud Customers DatabaseHashiCorp Users ListHeroku Customers ListHightouch Users Email ListHubSpot Customers DatabaseIBM Maximo Users ListIBM Sterling Commerce Customers ListIFS Users Email ListInfor Customers DatabaseInfor XA Users ListIron Mountain Customers ListJack Henry Users Email ListKareo Customers DatabaseKlaviyo Users ListMagento Customers ListMarketo Users Email ListMedallia Customers DatabaseMEDITECH Users ListMicrosoft Azure Customers ListMicrosoft Dynamics 365 Users Email ListMicrosoft Dynamics AX Customers DatabaseMicrosoft Dynamics GP Users ListMicrosoft Dynamics NAV Customers ListMicrosoft Dynamics SL Users Email ListMitel Customers DatabaseMongoDB Users ListMulesoft Customers ListMySQL Users Email ListNetSuite Customers DatabaseNextGen Healthcare Users ListNotion Customers ListNutanix Users Email ListOkta Customers DatabaseOpenAI Enterprise Users ListOracle Customers ListOracle EBS Users Email ListOutreach Customers DatabasePagerDuty Users ListPaychex Customers ListPaycom Users Email ListPaycor Customers DatabasePayPal Users ListPega Customers ListPipedrive Users Email ListPlex Systems Customers DatabasePostgreSQL Users ListProcore Customers ListQAD Users Email ListQuickBooks Customers DatabaseQuickBooks Desktop Users ListRamp Customers ListRealPage Users Email ListSage Customers DatabaseSalesforce Users ListSalesforce CPQ Customers ListSalesloft Users Email ListSAP Customers DatabaseSAP Ariba Users ListSAP Business One Customers ListSAP Concur Users Email ListSAP S/4HANA Customers DatabaseSAP SuccessFactors Users ListSAP Sybase ASE Customers ListServiceNow Users Email ListServiceTitan Customers DatabaseShopify Users ListSlack Customers ListSnowflake Users Email ListSolidWorks Customers DatabaseSplunk Users ListStripe Customers ListTableau Users Email ListTalend Customers DatabaseTanium Users ListThoughtSpot Customers ListTrimble Viewpoint Users Email ListTriNet Customers DatabaseTwilio Users ListVeeam Customers ListVeeva Systems Users Email ListVMware Customers DatabaseWalkMe Users ListWooCommerce Customers ListWorkato Users Email ListWorkday Customers DatabaseYardi Users ListZendesk Customers ListZoho CRM Users Email ListZoom Customers Database

139 technology users databases covered. Every entry links to a verified install-base landing page with buyer contacts.

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