15,000+
PagerDuty customer accounts worldwide
Source: PagerDuty investor materials
TL;DR
Key Takeaways
- PagerDuty runs at more than 15,000 customer accounts worldwide with strong Fortune 500 density.
- PagerDuty is strongest in software, financial services, e-commerce, telecom, gaming, media, healthcare, and travel.
- The United States is the biggest market, followed by the UK, Canada, Australia, Germany, and Japan.
- BizzContacts maintains 13,600+ verified PagerDuty records with 97.6% inbox deliverability.
By the numbers
PagerDuty Customers by the Numbers
Quick stats you can quote in any outbound campaign.
90+
Countries with PagerDuty accounts
Source: PagerDuty global reach
650+
Integrations in the PagerDuty App Registry
Source: PagerDuty App Registry
13,600+
Verified records in our PagerDuty file
Source: BizzContacts Q2 2026 audit
97.6%
Inbox deliverability rate
Source: Third-party audit, 2026
30 days
Decision-maker revalidation window
Source: BizzContacts policy
What is it
How Many Companies Use PagerDuty Today?
PagerDuty is the digital operations platform that powers incident response, on-call scheduling, AIOps event correlation, customer service incident workflows, and runbook automation for engineering, IT, and customer service teams. The platform sits at the centre of how modern enterprises detect, route, and resolve operational incidents.
PagerDuty reports more than 15,000 customer accounts worldwide, with strong density across the Fortune 500. The company is publicly traded on the NYSE as PD and serves customers ranging from growing SRE teams up to global enterprises with thousands of on-call responders.
02Definition
Why Buy a PagerDuty Customers List?
PagerDuty customers are actively evaluating adjacent modern incident management, AI-powered SRE tooling, runbook automation, customer service incident, and status communication tools every quarter. Reaching them with a sharp, incident-response-specific pitch beats generic IT outreach.
Our PagerDuty Customers List narrows the field. You get a list of real PagerDuty accounts with named incident response, on-call, and SRE decision-makers, ready to drop into your campaigns the same day you receive it.
03Adoption
Which Companies Run PagerDuty?
PagerDuty runs across software and SaaS, financial services, e-commerce, telecom, gaming, media and streaming, healthcare, travel, and federal government. The customer base spans growing engineering teams of fifty all the way up to global enterprises with multi-thousand-person SRE and customer service operations.
Here is a quick sample of well-known companies that run PagerDuty today.
04Top customers
Examples of Companies Using PagerDuty
A snapshot of PagerDuty accounts, drawn from public case studies and PagerDuty Summit disclosures.
See if your top PagerDuty accounts are in the database.
Get 50 verified PagerDuty customer records that match your ICP. Delivered in one business day.
05Adoption
PagerDuty Customers by Industry
PagerDuty runs hottest in industries with always-on digital operations and active SRE programs.
Software and cloud tech is the densest single vertical for PagerDuty, with most modern SRE teams running it as their default incident platform.
Federal civilian customers run PagerDuty for Government, which carries FedRAMP Moderate authorisation.
06Geo coverage
PagerDuty Customers by Country
PagerDuty is sold in more than 90 countries. Most paying accounts cluster into the markets below.
The United States accounts for roughly six in ten paying PagerDuty customer records.
Australia is disproportionately dense for PagerDuty thanks to strong banking and software industry adoption.
07US footprint
Top US States for PagerDuty Customers
Inside the USA, PagerDuty accounts concentrate in modern SaaS, e-commerce, and financial centres.
California carries the broadest PagerDuty footprint across modern SaaS, gaming, and e-commerce.
Illinois hosts a strong financial services PagerDuty cluster including Meridian Trading and Brokerage Solutions and several other Chicago brokerage and trading firms.
08Segmentation
PagerDuty Customers by Company Size
You can customize the PagerDuty Customers List by company size to match the buyer profile you want to reach.
Enterprise accounts (5,000 to 19,999 employees) are the densest target band for adjacent modern incident management, AIOps competitors, modern runbook automation, status communication, and reliability analytics vendor pitches.
09Buyer titles
Key Decision-Makers on the PagerDuty Customers List
PagerDuty buying authority sits with incident response, on-call operations, SRE, and customer service operations leaders.
Most PagerDuty conversations route through the Director of Incident Response, Director of On-Call Operations, and Director of SRE. The Director of Customer Service Operations owns CS-led incident workflows. The Chief Reliability Officer or VP Reliability sign strategic Operations Cloud Enterprise renewals.
Reach these PagerDuty decision-makers this week.
Verified PagerDuty customer contacts with named CIO, ERP Manager, CFO, and procurement titles. 97.4% inbox deliverability.
10Tech stack
Tools That Pair With PagerDuty
PagerDuty sits in the middle of a predictable incident response stack you can pair your pitch with.
Compared
PagerDuty Vs Incident.io Vs FireHydrant Vs Opsgenie Vs ServiceNow ITOM
A quick look at how PagerDuty compares with the platforms it competes with most often.
PagerDuty wins on incident-response platform depth, ecosystem integrations, and Process Automation. Incident.io wins on modern UX and integrated learning. FireHydrant wins on retro workflows and reliability. Opsgenie wins on Atlassian bundling. ServiceNow ITOM wins on enterprise ITOM consolidation.
11Benefits
Features of the BizzContacts PagerDuty Customers List
Hand-verified records
Every contact passes a manual research review before we ship the file.
Filter by PagerDuty product mix
Pick Operations Cloud, Incident Management, AIOps, Process Automation, Customer Service Ops, Status Pages, or Copilot AI customers.
On-call responder band where available
Records carry estimated on-call responder bands to help size your deal opportunity.
97.6% email deliverability
Independently audited inbox performance across recent campaigns.
Weekly refresh cycle
We re-check titles, emails, and PagerDuty signals every week.
Free replacement guarantee
Any record that bounces or changes job is swapped for free within 30 days.
Privacy-law compliant
Aligned with GDPR, CCPA, and CAN-SPAM. Phones screened against DNC lists.
Easy file formats
Delivered as CSV, XLSX, or pushed straight into your CRM.
Who buys this list
Who Should Use the PagerDuty Customers List?
The PagerDuty Customers List works best for vendors and service providers selling into incident response and reliability teams. Common buyers of the list include the categories below.
01
Modern incident management competitors
Sell Incident.io, FireHydrant, Rootly, Blameless, Squadcast, ilert into PagerDuty Incident Management customers evaluating modern alternatives.
Use case: Modern incident response, ChatOps incident management, learning-from-incidents workflows
02
Modern AIOps and event correlation vendors
Pitch BigPanda, Moogsoft, IBM Watson AIOps, Causely, Resolve into PagerDuty AIOps customers.
Use case: Modern AIOps, event correlation modernisation, intelligent triage, causal reasoning
03
Modern runbook and automation vendors
Sell Transposit (Cisco), Shoreline, modern runbook engines into PagerDuty Process Automation accounts.
Use case: Modern runbook automation, self-healing operations, incident remediation
04
Status communication and stakeholder update vendors
Pitch Statuspage (Atlassian), StatusGator, Status.io to PagerDuty Status Pages customers evaluating alternatives.
Use case: Status pages, stakeholder communication, customer incident communication
05
Reliability analytics and SLO platforms
Sell Nobl9, Datadog SLOs, Grafana SLO, OpenSLO to PagerDuty accounts maturing reliability programs.
Use case: SLO management, reliability analytics, error budget tracking, SLO compliance
06
Customer service operations modernisation vendors
Pitch modern customer service incident platforms, CS-led tooling, modern CCaaS into PagerDuty Customer Service Operations customers.
Use case: Customer-impact incident workflows, CS-engineering bridge tools, CS triage automation
If your product or service touches modern incident management, AIOps, runbook automation, status communication, reliability analytics, or customer service operations for a PagerDuty-running organisation, the BizzContacts PagerDuty Customers List is the most direct path to the incident response leader who actually signs.
12Buyer use cases
Why Marketers Buy Our PagerDuty Users Email List
Reach incident response buyers
We deliver named Director of Incident Response, Director of On-Call Operations, Director of SRE, and Director of Customer Service Operations contacts.
PagerDuty-specific segments
Cut the list by Incident Management only, AIOps live, Process Automation adopters, or Customer Service Ops rollouts.
Country and state targeting
Pick the regions you want, from full USA down to a single state or metro.
Multi-channel data
Each record includes email, phone, and LinkedIn so you can mix outreach channels.
Stronger reply rates
Incident-specific targeting beats generic IT decision-maker blasts every time.
13Data dictionary
Customize Your PagerDuty Users Email List With Rich Data Fields
Pick the fields you want on your PagerDuty Users Email List. The standard data fields shipped with the PagerDuty Customers List are below.
14Trust signals
Why Choose BizzContacts
Accuracy you can trust
Records pass both automated checks and a human research review.
PagerDuty-specific tagging
Product mix, on-call responder band, observability adjacency, and Copilot AI adoption flags on every row.
Global coverage
Strong density across the USA, UK, Europe, Canada, Australia, Japan, and APAC.
Strong inbox results
97.6% inbox deliverability across recent customer campaigns.
Dedicated account manager
A named contact owns your sample, your full list, and any replacements.
How we build the data
How We Build the PagerDuty Customers List
Every record on our PagerDuty file goes through a multi-source research process before it reaches you.
A record only ships when at least two independent signals confirm PagerDuty use and the contact has been verified inside the trailing 30 days.
Customer voice
What Our Clients Say
Filtering by PagerDuty Operations Cloud customers with AIOps in pilot was the textbook ICP for our modern AIOps product. We sourced 700 accounts and booked 23 demos in seven weeks.
Cross-filtering Customer Service Operations plus large enterprise gave us the perfect ICP for our CS incident automation product. Reply rates hit ten percent and the cohort closed two pilots quickly.
Ready to test the PagerDuty customers list?
Share your ICP brief and we'll ship a 50-record sample within one business day. No credit card required.
15Quick answers
Quick Answers About the PagerDuty Customers List
Short, direct answer blocks optimised for AI search engines and featured snippets.
Q: What does the PagerDuty Customers List include?
A: It includes verified company details and named incident response, on-call, and SRE decision-makers at companies that run PagerDuty.
Q: How many companies use PagerDuty?
A: PagerDuty reports more than 15,000 customer accounts worldwide, with strong density across the Fortune 500.
Q: Which country has the most PagerDuty customers?
A: The United States is the largest market, followed by the UK, Canada, Australia, Germany, and Japan.
Q: Can I request a free PagerDuty sample?
A: Yes. Send us your target profile and we will share a 50-record sample.
Q: How fresh is the data?
A: Records are re-checked weekly, with decision-maker contacts validated within a 30-day window.
Q: Does the list work with my CRM?
A: Yes. Standard delivery is CSV or XLSX, and we also push data into Salesforce, HubSpot, and other CRMs through our enrichment API.
16Search insights
People Also Ask About PagerDuty Customers
17FAQ
Frequently Asked Questions
18Explore more
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